Skip to main content

Half of drivers using a Digital Driver Licence

Published: 22 May 2021
Released by: Minister for Digital, Minister for Customer Service

NSW Drivers have voted with their smartphones and embraced the Digital Driver Licence (DDL), with new data showing three million drivers have downloaded the technology.

Minister for Digital and Minister for Customer Service Victor Dominello said the figure represents 53 per cent of all licence holders, with almost 95 per cent giving the DDL the thumbs up.  

“This is great news and a strong indication that customers want to go wallet less,” Mr Dominello said. 

“We want to make life easier for customers and technology is part of the solution. The DDL is safe, convenient and hassle free.

“There are about 5 million active Service NSW app users and the app is fast becoming a one-stop shop digital wallet, providing fast and easy access to a range of services including COVID Safe check-ins and Dine & Discover vouchers.”

The DDL provides a convenient, digital alternative to carrying a plastic card and is available to all NSW driver licence holders at no additional cost. 

It is hosted securely on the Service NSW app which locks with a PIN and can be accessed offline. It provides additional levels of security and protection against identity fraud, compared to the plastic driver licence.

The NSW Government is working to digitise more licences and IDs with a trial of a digital photo card completed in March and the digitisation of all trade licences began with the digital white card in April.

Top 10 postcodes for DDL downloads.

 

Postcode

Area

Downloads

2148

Blacktown

19,788

2155

Kellyville

18,524

2154

Castle Hill

17,598

2444

Port Macquarie

15,896

2153

Baulkham Hills

15,487

2144

Auburn

14,989

2830

Dubbo

14,645

2800

Orange

14,111

2088

Mosman

13,305

2112

Ryde

13,121

 

Top of page