New parking app a win for drivers

Published: 17 Oct 2019

Released by: Minister for Customer Service and Digital Government, Minister for Customer Service, Minister for Transport and Roads

Drivers in parts of Sydney can now pay for parking and top up using their phones, with the launch of the NSW Government’s Park’nPay app.

Minister for Customer Service Victor Dominello was joined by Minister for Transport and Roads Andrew Constance today at The Rocks to announce the new technology, which goes live today in The Rocks, Liverpool Council and parts of Darling Harbour and Pyrmont.

“This app is a game changer for drivers, eliminating the need to search for loose coins and walking to the nearest meter to pay for parking,” Mr Dominello said.

“The technology is hassle free and makes life easier for drivers by putting more power in their hands.”

Mr Constance said the app will help drivers avoid parking fines because they will be notified when their meter is running low or their park is about to turn into a no stopping zone.

“Park'nPay will reduce the stress and pressures of getting a ticket from parking inspectors as you can check your meter in real-time,” Mr Constance said.

“When a meter is about to expire, users simply top up their account through the app so they don’t have to stop what they are doing to rush back to their car.”

The app is free and available on iPhone and Android phones. Drivers simply download the Park’nPay app, create an account with their licence plate and payment details. Users have the option of paying with Visa, Mastercard, Apple Pay and Google Pay.

Parking inspectors will check to see if a meter has been paid by searching licence plate details using an app on their phone. Parking meters will continue to accept coins and credit cards.

Drivers have a 10 minute grace period for not getting fined after paying for at least one hour of parking.

The Government will work with local Councils over the coming months to come on board. For more information visit the ParknPay website.

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