Minister for Customer Service and Digital Government Jihad Dib and Member for Lismore Janelle Saffin visited the new centre at 152 Molesworth Street ahead of its opening today.
The NSW Government has established the interim centre to help ensure continuity in services for local communities until a permanent centre is completed.
People attending the centre will be able to access the full range of NSW Government transactions and services, while driving and knowledge tests will continue to be offered on the ground floor of the Lismore Workers Golf Club at 1 Barham Street by appointment only.
Staff at the Service NSW Centre can also connect business owners with a Business Concierge for free, ongoing and personalised support for every stage of their business.
Planning is underway to build a permanent Lismore Service Centre at Goonellabah after the original Service NSW Centre site on Ballina Road near Conway Street was damaged during the 2022 floods.
The permanent centre will accommodate driver testing and the full suite of government services and transactions and will be located in the “The Village” shopping centre, roughly four kilometres or a seven-minute drive from the Lismore CBD.
Service NSW has upheld a high degree of service in the Lismore community over the past year, with more than 50,000 customer visits and a 100 per cent thumbs up rating.
For more information, visit the new location at 152 Molesworth Street or visit www.service.nsw.gov.au/service-centre/lismore-service-centre.
Minister for Customer Service and Digital Government Jihad Dib said:
“The NSW Government remains committed to supporting the Lismore community following the 2022 floods, and this new Service NSW Centre helps provide certainty for locals until a permanent site is built at Goonellabah.”
“The new Lismore CBD location is convenient for locals wanting to renew a licence or register a vehicle, and the NSW Government’s investment in a new centre ensures government services remain accessible to those who need it the most.”
Member for Lismore Janelle Saffin said:
“This Service NSW Centre in Lismore’s CBD will offer convenience and continuity for local people needing to access a range of Government services.”
“Local tradespeople assisted with the fit out and I’m sure Service NSW staff are looking forward to serving customers in this new space.”
“These staff have done a tremendous job while operating out of the ground floor of the Lismore Workers Golf Club in East Lismore, where driving and knowledge tests will continue to be offered.”
“Post-flood, we have all had to adapt and make the most of makeshift arrangements as we rebuild our existing premises or relocate to higher ground.”