NSW Digital Driver's Licence rolled out statewide

Published: 3 Nov 2019

NSW drivers can now use a Digital Driver’s Licence (DDL) on their smartphone for proof of identity, proof of age and at roadside police checks.

Premier Gladys Berejiklian and Minister for Customer Service Victor Dominello announced the statewide rollout today at Norths Cammeray, following successful trials in Dubbo, Albury and Sydney’s Eastern Beaches.

“We’ve always put the customer at the heart of everything we do. Opal card and Service NSW have revolutionised the customer experience. The Digital Driver’s Licence is the latest way we are making life easier for the people of this state,” Ms Berejiklian said.

“More than 550,000 people have already downloaded the digital licence, with 97 per cent giving it the thumbs up. In the suburb of Blacktown alone, 4,733 people have chosen to go digital.”

The Digital Driver’s Licence has inbuilt security controls to protect customer’s personal information.

“The DDL is hosted securely on the new Service NSW app, locks with a PIN and can be accessed offline. It will provide additional levels of security and protection against identity fraud, compared to the plastic driver licence,” Mr Dominello said.

“We are working closely with business and industry to have them come on board and accept the DDL. This includes nightclubs, restaurants, hotels, petrol stations, supermarkets, convenience stores and tobacco retailers. Watch this space.”

Drivers who opt-in are encouraged to carry their plastic licence in the initial stages.

For more information about how to recognise and accept the DDL visit https://www.service.nsw.gov.au/campaign/digital-driver-licence

To get a DDL, licence holders will need to create a MyServiceNSW Account at www.service.nsw.gov.au and download the Service NSW mobile app on their smartphone. The DDL will always be opt-in only.

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