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Tradies to join NSW digital revolution

Published: 6 April 2021
Released by: Minister for Better Regulation and Innovation, Minister for Digital, Minister for Customer Service

Close to 1.5 million tradies will soon be able to access their construction licenses on their phones via the Service NSW app, as part of the NSW Government’s digital licensing revolution.

Minister for Better Regulation and Innovation Kevin Anderson said the NSW Government will digitise licence cards along with the application and renewal process for more than 30 homebuilding and SafeWork licence categories.

“Currently tradies are required to carry anywhere up to 15 plastic licence cards with them on the job, and complete paper application and renewal forms. It's an outdated system that is costing tradies time and money,” Mr Anderson said.

“Under these changes tradies will finally be able to say goodbye to the plastic licences clogging up their wallets and have quick and easy access to all the work licences they need on their smart phones.”

The White Card – which permits the holder to undertake construction work in NSW – is the first category to go digital, followed by a range of other categories including home building industry contractors, supervisors and tradesmen, and high-risk work licences.

Mr Anderson said the benefits of the digital licence also span to NSW consumers as a way of checking a tradesperson is licenced and qualified to conduct work.

“We’re building stronger and safer NSW and this digital licence will make it easier than ever to verify that the tradie you’re hiring has the right skills to do the job,” Mr Anderson said.

Minister for Customer Service Victor Dominello said the reforms build on the success of the Digital Driver Licence, which has been downloaded by more than 2.54 million motorists since its launch in November 2019.

“There are close to 1.5 million site managers, surveyors and tradies who hold a White Card in NSW and whose lives will be made easier by this reform,” Mr Dominello said.

“We know people love the convenience of a digital licence and this is another example of NSW leading the nation on digital transformation.”

Customers will need a MyServiceNSW account and to download the Service NSW app in order to display their digital White Card. More information is available at the Service NSW website.

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