Get support for energy saving
Here are some practical steps you can take to save money on your energy bills and keep your home comfortable all year round.
Rebates and tools to help you save right now
Eligible NSW households can get electricity and gas rebates to reduce their energy bills. This includes rebates for low-income households, families, seniors and people who use life support equipment at home, as well as emergency support for people having trouble paying their bills.
Find financial support from the government and energy saving tips to help you save money on your energy bills.
Compare electricity and gas retailers and find the right plan for your home or small business. You could save over $200 by switching to a better plan.
Financial support to help you upgrade for ongoing savings
Cheaper Home Batteries Program
If you have upgraded to install Solar photovoltaic (PV) panels on your roof, the Australian Government’s Cheaper Home Batteries program provides support to reduce the upfront cost of installing a range of small-scale battery systems (5 kWh to 100 kWh).
Household energy saving upgrades
Access upfront discounts from the NSW Government when upgrading your air conditioner or hot water system. You’ll not only get the discount upfront but also save on your energy bills in the long run.
Tools to help you plan upgrades and buy efficient appliances
Estimate and compare the running cost and energy rating of common household appliances.
Calculate how much you could save on your energy bills with energy efficient upgrades.
Are you ready to take the next step to make your home or business more comfortable and sustainable? Learn about the benefits of energy efficient appliances and upgrades.
Are you in the market for a new appliance? The energy rating label can help you choose one that uses less energy so you can save on your electricity bill.
Learn how the information on an appliance’s water rating label can help you choose more water-efficient products and pay less on your bills.
Free and simple energy saving tips
Follow these simple tips to save energy and money at home. These small everyday actions can make a big difference to your power bills.
Be smart about how you use energy in winter and summer, and at different times of day. Find out how to:
Tips for renters
If you rent, you can still save energy with a few easy changes. They'll help you cut your bills, stay comfortable all year and live more sustainably from your rental home.
Find your way around your energy bill
Knowing how to read your electricity and gas bill can help you spot problems and find ways to save.
Understand your energy plan and bills
Learn how to understand your plan, bills and costs so you can start saving.
Energy Made Easy - How to read your bill
The Energy Made Easy sample electricity and gas bills can help you break down your usage and understand the key terms on your energy bills.
Review and reduce your water use
Reducing water use in your home is better for the environment and saves money. You can easily lose water through leaks, inefficient taps, showerheads and toilets. Small changes to habits can also help you save water.
Almost every household can become more water efficient, and it doesn't cost much. The Australian Government’s Your Home website has tips for reducing the amount of water you use both inside and outside the home.
For Sydney Water customers, WaterFix is a residential service that can help you save water at home. This service offers low call-out fees and discounts for pensioners. During the visit they will repair visible leaks, discuss any additional repairs and suggest water-efficient devices for a more water efficient home.
Sydney Water also has other tailored water saving programs. One could be just right for your home or business.
Problems paying your energy and water bills
If you are having trouble paying your electricity, gas or water bills or you're worried about being disconnected, there's help available.
Get help with your energy bill
Here’s what to do to help get on top of your energy bills and where to go if you have issues or complaints.
Energy Accounts Payments Assistance (EAPA) scheme
If you are having a hard time paying your household electricity or natural gas bill due to a short-term financial crisis or hardship, you may be eligible for the NSW Government's Energy Accounts Payments Assistance (EAPA) scheme. You can apply for the scheme online, in person or over the phone. An EAPA representative will then contact you to assess your eligibility.
The National Debt Helpline outlines the steps you can take to get your utility bills under control – and what to do if you’ve got a disconnection notice.
If you’re finding it difficult to pay for household bills or need someone to talk to about your financial situation, Anglicare can provide immediate practical assistance.
Vinnies crisis support hubs may be able to speak to electricity and other utility companies on your behalf and provide help with bills.
Crisis support
A crisis can be sudden and life changing, but you do not need to go through it alone. There are support services available if you need help when times get tough.
Learn more about where to get help at our Crisis support page.