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100th Service NSW Centre opens

Published 18th June, 2019 in Service NSW

The 100th Service NSW Centre has opened in Nyngan in the state’s Central West.

A Service NSW employee smiling at her desk

Since the first opening 2013, Service NSW has assisted more than 174 million customers in store, by phone and online. Over 4.3 million MyServiceNSW Accounts have been created.

Hundreds of government services are accessible through Service NSW, including driver’s licences, NSW Seniors Cards and birth certificates.

Customers can also make an appointment with a Cost of Living specialist and potentially save hundreds of dollars. Two Service NSW buses also service remote areas that don’t have access to a centre.

Minister for Customer Service Victor Dominello said Service NSW has transformed how the customer interacts with government, by creating a one-stop shop for registrations, licences and cost of living savings.

“Gone are the bad old days of waiting in long queues and rushing all over town to get things done. The customer is now front and centre of service delivery and we have more to do,” Mr Dominello said.

Find out more about the government services accessible through Service NSW

More Service NSW centres planned

The NSW State Budget 2019 secures funding for 10 new Service NSW centres in Sydney's growth suburbs:

  • Engadine
  • Revesby
  • Glenmore Park
  • Roselands
  • Northmead
  • Schofields
  • Prestons/Edmondson Park
  • Randwick
  • North Sydney
  • Merrylands.

In addition, four Service NSW buses will travel for up to 46 weeks a year and reach 14 Local Government Areas where Service NSW has no existing physical presence.

The buses will help more than 220,000 people in NSW living five or more hours away from their nearest service centre.

Published 18th June, 2019 in Service NSW
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