The project was recognised for its strong and focused stakeholder and community engagement.
The project caught the attention of the judges due to the scale of the engagement process, and the effective way it was managed. The consultation project listened to the concerns of the community, which resulted in major changes to the project’s outcomes.
Community feedback resulted in the following changes to the project:
- Going from six to eight new railway stations;
- Increasing commuter car parking by 1,000 spaces – to 4,000;
- Securing the future of the Castle Hill Showground;
- Easing disruption to Norwest Boulevard during construction by slightly moving Norwest station;
- Reducing the size of the Cheltenham construction site by more than 2,000 square metres; and
- A new landmark bridge over Windsor Road at Rouse Hill which will lessen construction impacts on motorists while the North West Rail Link skytrain is built.
The NWRL team received further praise for the way they prioritised the needs of the community over engineering and cost considerations. Customer feedback was central to the project’s design, planning and delivery processes.
Minister for Transport Gladys Berejiklian congratulated the NWRL project team on their award, and hailed the government’s ‘community first’ approach to managing the project.
“From the planning stage and now into delivery, we’ve been constantly talking to the community and taking on board their feedback – allowing us to deliver the best project possible for the booming North West region of Sydney”, Ms Berejiklian said.