Real-time passenger capacity alerts on Opal app

Published: 11 Nov 2020

The Opal Travel app will provide real-time information on physical distancing and passenger capacity to help keep everyone COVID Safe.

The new Opal Travel feature will rollout capacity levels and travel information across the Sydney Train and Metro network, with the services coming soon to Sydney Light Rail, Bus and Ferry.

The app proactively identifies common journeys made by customers. This enables the app to track trip information and send alerts based on capacity levels for those specific services, all ahead of time. 

To receive notifications, customers need to:

  • be travelling regularly over a 21-day period via Sydney Train or Metro 
  • ensure their Opal card is active 
  • have the latest app installed on their mobile device.

For more information, visit COVID Safe travel notifications.

Top of page