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Sydney public transport goes paperless

4 July 2016
From 1 August commuters will no longer be able to purchase or use paper tickets to travel on public transport in Sydney and surrounding regions as tickets move to the Opal card system.
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From Monday, 1 August travellers within the Opal network zone will need an Opal card or Opal single trip ticket for their entire journey.

Currently customers who don’t have their Opal card with them can purchase an Opal single trip ticket through top up machines at stations for travel on trains, light rail and ferries. Single Opal trip tickets will also be available on buses from 1 August 2016.

Minister for Transport and Infrastructure Andrew Constance said the move to one system will enable future innovation in transport ticketing.

“With the single electronic system we can move to the next stage in ticketing, with a customer trial in 2017 for tapping on with credit and debit cards,” Mr Constance said.

Travel updates for public transport commuters:

  • From 5 September the cost of purchasing an Opal single trip ticket will be set to a standard premium fare when compared to normal Opal card fares.
  • Customers who travel outside the Opal network can still buy tickets and travel as usual.
  • Customers who wish to travel on public transport after reaching a destination inside the Opal network will need to use an Opal card.

Download the Opal card travel app for iPhone or Android.

Find out where to purchase an Opal card at or by phoning 13 67 25 (13 OPAL).

Download the Opal card fact sheet (PDF 49.19KB).

Download the Opal card FAQ (PDF 54.769KB).

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