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Minister for Health and Medical Research

Brad Hazzard

Brad Hazzard

Minister for Health and Medical Research

Emergency

If you are experiencing an emergency, please contact triple zero (000).

COVID-19

The best way to stay up to date on COVID-19 is to check the NSW Government website

The website includes answers to common questions about the latest rule changes, and guidance for businesses.


Victorian border closure and NSW border entry permit application

NSW has temporarily imposed border restrictions with Victoria to contain the spread of COVID-19. 

Only persons authorised under the public health order may enter NSW. For more information and to apply for a border entry permit, please visit NSW Government - Border restrictions.

If you do not meet any of the specified categories and are travelling to NSW for compassionate reasons, you must apply for an approval code with NSW Health before applying for your border entry permit. Please visit the NSW Health website for more information.


Overseas travellers to NSW

If you are travelling to NSW from overseas and are seeking an exemption on medical grounds from the 14-day mandatory hotel quarantine, please email your enquiry directly to MOH-COVID19-Quarantine@health.nsw.gov.au


Funerals, weddings and other gatherings

If you are seeking an exemption relating to funerals, weddings and other gatherings, please email your enquiry directly to MOH-COVID-MassGatherings@health.nsw.gov.au


For businesses

A Service NSW Business Concierge is on hand to assist businesses impacted by COVID-19. Call 13 77 88 between 7am to 7pm from Monday to Friday.


Work with NSW Health

If you are interested in working with NSW Health as part of the response to COVID-19, visit the NSW Health website.


Mental health support

Should you, or someone you know need support, call:

  • Lifeline Australia on 13 11 14
    A crisis support service that provides short term support at any time for people who are having difficulty coping or staying safe.
  • Kids Helpline on 1800 551 800
    A free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25 years.
  • NSW Mental Health Line on 1800 011 511
    Mental health crisis telephone service in NSW.

Hotel health and wellbeing

For people arriving from overseas who are currently quarantined in designated hotels, and require on-site medical or mental health assistance, call Healthcare Australia on 1300 422 247.


Breaches of Health Orders

Crime Stoppers NSW is the best and most appropriate way to report any breaches or concerns around people acting contrary to self-isolation or Health Orders.

Crime Stoppers NSW can be contacted on 1800 333 000 or at nsw.crimestoppers.com.au

Call 1800 333 000 or visit nsw.crimestoppers.com.au to report a breach. 

You can send a message to Minister Hazzard using the form below about public hospitals, dental issues and the Health Care Complaints Commission (HCCC).

Your correspondence will be addressed as soon as possible. Please refer to our correspondence policy for more information.

Before completing the form, please refer to the below links which may address your enquiry.

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