Recent driving, boating and transport publications
Report
This Air Quality Construction Monitoring Report has been prepared to address Minister’s Condition of Approval (CoA) C19 of the planning approval. This CMR documents the air quality monitoring results recorded during the reporting period on the Coffs Harbour Bypass Project from the 16th September 2025 to March 2026.
Project
The Review of Environmental Factors (REF) outlines the key features and objectives of the upgrade proposal and examines how Transport proposes to manage the potential effects of the upgrades on the community and surrounding environment.
Report
Coffs Harbour bypass project response to Independent Audit Report November 2025.
Report
This Environmental Representative Monthly Report has been prepared in accordance with the Minister’s Condition of Approval (MCoA) A25(j) for the Coffs Harbour Bypass (CSSI 7666) and is consistent with the Environmental Representative Protocol (November 2018).
Fact sheet
Discover key features, explore project benefits, and view artist impressions in the Roberts Hill Tunnel to Englands Road Interchange Precinct Fact Sheet.
Recent Department of Customer Service publications
Policy
The Department of Customer Service (DCS) Privacy Management Plan (PMP) explains how we manage personal and health information under NSW privacy laws.
Policy
The Department of Customer Service (DCS) Data Breach Policy (Policy) explains how we fulfil our obligation under NSW privacy laws to notify of a breach of personal and health information.
Annual Reports
This report covers the Department of Customer Service (DCS) and related entities and agencies from 1 July 2024 to 30 June 2025.
Annual Reports
The annual information statement outlines the performance of the Rental Bond Board including the operational performance, key achievements, and regulatory obligations.
Notice
Under Section 81 of the Public Interest Disclosure Act 2022 (PID Act), an Agency can arrange for another Agency, such as DCS, to exercise its functions under the PID Act.
Recent community services publications
Report
The NSW Government has conducted a mid-term review of the NSW Volunteering Strategy 2020 – 2030.
Order
The object of this Order is to amend the Reconstruction Area (Northern Rivers) Order 2023 to specify that the Residential Tenancies Act 2010 and the Residential Tenancies Regulation 2019 do not apply to a head lease granted by the NSW Reconstruction Authority to a social housing provider to facilitate the use of a residential property in the reconstruction area for the purpose of social housing.
Report
This report looks at volunteering in NSW and the value of volunteering to NSW.
Program
Sydney City Liquor Accord (SCLA) and Smart Culture launched practical training to prevent sexual harassment and boost safety and respect in Sydney CBD venues.
Assessment
Use the Early Intervention Common Assessment Tool (CAT) Family self-assessment template to capture what is and isn't working well for your family.
Recent publications
Report
This Air Quality Construction Monitoring Report has been prepared to address Minister’s Condition of Approval (CoA) C19 of the planning approval. This CMR documents the air quality monitoring results recorded during the reporting period on the Coffs Harbour Bypass Project from the 16th September 2025 to March 2026.
Project
The Review of Environmental Factors (REF) outlines the key features and objectives of the upgrade proposal and examines how Transport proposes to manage the potential effects of the upgrades on the community and surrounding environment.
Report
Coffs Harbour bypass project response to Independent Audit Report November 2025.
Report
This Environmental Representative Monthly Report has been prepared in accordance with the Minister’s Condition of Approval (MCoA) A25(j) for the Coffs Harbour Bypass (CSSI 7666) and is consistent with the Environmental Representative Protocol (November 2018).
Fact sheet
Discover key features, explore project benefits, and view artist impressions in the Roberts Hill Tunnel to Englands Road Interchange Precinct Fact Sheet.