The Digital ID journey

Sharing your personal information and proving your qualifications and credentials safely can be time-consuming, but in today’s digital era, it should only take seconds. 

NSW Digital Wallet will soon be available, offering an easier way to securely prove your identity, share information and use your qualifications and credentials digitally.

A digital identity is key to the rapid transformation of public services around the world, particularly for vulnerable people where it can help deliver personalised, connected services which take into account their specific needs such as visual impairment or other disabilities.

Emi Christensen is a Privacy Manager within the Digital Identity and Verifiable Credentials (DIVC) Trust Assurance stream.

The Trust Assurance stream are responsible for developing governance and setting standards across the DIVC program to support greater resilience and trust in the DIVC program. The team comprises experts from across risk, cyber and information security, privacy, fraud and legal.

Over the last 12 months, residents across NSW have witnessed a number of significant cyber-attacks which have put the personal information of many at risk. The last year has shown it is more important than ever for people to understand how they can improve their cyber security. 

We sat down with Jess Lim who is a principal designer, to discuss her role in the Service NSW Digital Identity Group Squad, why the Digital Identity and Verifiable Credentials product portfolio is so important, and how it will impact NSW businesses and customers in the future. In light of Privacy Awareness Week (1-7 May), we also asked her how privacy issues are shaping her work.

These days almost anything can be bought online. However, for certain transactions, such as those involving the purchase of age restricted products, the online process can be complicated and involve revealing more information about yourself than is necessary.

Do you currently hold a Working with Children Check (WWCC)? If so, did you know they expire after five years? Renewing your WWCC should only take seconds in today’s digital era. We’re working hard to make it quicker and more convenient to renew your WWCC online by developing a secure and private NSW Digital ID solution.

Cyber incidents leading to personal identity theft are becoming increasingly common, with 1 in 4 Australians having been a victim or at risk of cyber theft at some point in their lives. This blog explores 5 simple steps you can take to reduce your risk of cyber theft.

These days, it’s common for organisations to collect and retain large amounts of their customers’ personal information. Read this blog to learn how you can minimise your risk and the steps you can take to protect your business and customers from cyber theft.

Proving your identity can be time consuming, but it should only take seconds in today’s digital era. We give an update on how we’re working hard to deliver a convenient, secure, and private digital identity solution for our customers across NSW.

We sit down with Senior Business Analyst at ServiceNSW, Junaid Khan. Junaid runs us through the day-to-day work of a Business Analyst at ServiceNSW as well as current projects, key customers and more.

A digital identity is a safe and secure way to prove your identity when accessing services or completing transactions online and in-person. A digital identity removes the need to prove your identity through face-to-face interactions and the use of physical identity documents.  

We sit down with Executive Director of Identity.NSW, Lenka Bradovka to discuss her role in Identity.NSW, why the program is so important and how it will impact NSW businesses and customers in the future.

We live in an increasingly digital world, making the security of personal information more important than ever. A digital identity is a private and secure way to prove your identity when accessing services or completing transactions online and in-person.

The NSW Government, on behalf of all Australian states and territories, is creating a digital birth certificate that will be able to be used across the country - allowing customers to access their birth certificate when they want, from wherever they are.