General
Registration
- Registration is required for all participants, whether attending in person or online.
- To secure your spot, please register before 5pm on Thursday, 5 June 2025.
Event recording
- Let's Rock NSW will be livestreamed and recorded. The full event recording will be available for 14 days after the event, allowing you to revisit any sessions you missed.
Event communications
- Registered participants will receive an event reminder email a few days before the event, with details tailored to their participation:
- In-person participants will receive venue information.
- Online participants will receive the livestream link.
- After the event, all participants will receive an email requesting feedback to help improve future events.
Engagement
- Participants will have the opportunity to engage in real-time via Slido.
Venue
Transport
- Royal Randwick is located 6km from Sydney CBD and is well serviced by public transport:
- Light Rail: Royal Randwick Light Rail Stop
- Bus: Stops along Alison Road
- For more details visit Transport NSW to plan your trip.
Parking
- Outdoor carpark: Limited free parking spots.
- Multi-level undercover carpark: Flat rate of $10 per vehicle.
- Accessible parking: Available in both carparks (mobility permit required).
- Parking attendants will guide you on a first-come, first-served basis. The multi-level carpark has a lift and is located opposite the Winx Stand.
Cloakroom
- A cloakroom will be available in the room for the duration of the event.
Accessibility
- The venue is fully accessible with:
- Ramps and lifts
- Accessible restrooms throughout the venue.
Navigation
- Clear signage will be available throughout the venue to guide you to key areas.
- Volunteers will be stationed around the venue to assist with any questions or directions you may have.
Food and drinks
- During the event networking, a range of food and beverage options will be catered to different dietary needs, food allergies and intolerances. This information can be advised during your in-person registration.
Accessibility and inclusion
Auslan
- In-person interpreters will be on stage, with priority seating available close to the stage.
- A video feed of interpreters will be shown on main presentation screens and made available to online participants via the live stream.
Hearing loop
- The venue is equipped with a hearing loop. Please specify if you require this service during registration.
Assistance animals
- Assistance animals are welcome at Let’s Rock NSW.
- A designated relief area will be available at the venue.
- If you plan to bring an Assistance animals, please provide details during registration.
Blind / low vision
- Volunteers will be stationed at the venue to provide you with any assistance you may need.
- A braille agenda can be collected from the registration desk.
Mobility aid
- The venue is fully accessible with clear pathways between seating areas.
Charging station for scooter
- A charging station for mobility scooters will be available at a designated location in the venue.
- Please ask at the registration desk for direction if you require assistance.
Neurodivergent / sensory considerations
- We will have a dedicated quiet space at the venue for participants who require reduced lighting and sound.
Audio description
- Audio description services will narrate key visual elements of the event. Please advise in the registration form if you require this service to obtain a headset for the duration of the event.
- Online participants will be able to join the live stream to hear the audio description.
Tactile tour
- A tactile tour will be available to assist participants prior to the event.
- This guided tour will take place sometime in the morning, on the day of the event.
- Please make sure you advise us in the registration form so we can communicate details of the tour.
Accessible toilets
- Accessible toilets are conveniently located throughout the venue.
- These facilities are designed to accommodate individuals with mobility aids and are marked with clear signage to ensure easy access.
Live captioning
- Live captions will be provided for all sessions, in-person and online.
- Captions will be displayed on the main presentation screens.
- A QR code will be provided to stream live captioning on your devices.
Support person
- Support persons are welcome. Please provide their full name in the registration form.
Flexible seating arrangements
- There will be no allocated seating on the day, you will have the freedom to choose where to sit.
- The venue provides clear pathways and accessible seating areas for wheelchair and mobility aid users.
- If you do require a certain type of seating accommodation, please advise in the registration form.
- During the networking event, scattered seating will also be available.
Contact
Who can help onsite – help desk
- Our team will be available to assist you with any queries or issues during the event.
Specific requirements
- If you have any specific requirements, please reach out to our team prior to the event by emailing: events@customerservice.nsw.gov.au.
- You can indicate these needs during registration or contact our event support staff for further assistance.