Monitoring records management

The State Records Act 1998 places a number of requirements on public offices regarding monitoring activities. Monitoring of records management is therefore a shared responsibility between State Records NSW and public offices.

Monitoring government records involves regularly checking and reviewing the creation, storage, and management of records to ensure they are accurate, up-to-date, and accessible. 

It includes tracking how records are stored, who has access to them, and ensuring they are kept in compliance with laws and policies. 

The goal is to maintain the integrity and security of government records while making sure they are available when needed and properly disposed of when no longer required.

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Monitoring overview

Monitoring helps ensure compliance with legal requirements, improves recordkeeping practices, and supports efficient decision-making and public service delivery.

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Physical records illustration

Monitoring tools

Discover the tools and resources available to public offices to assist in monitoring records management programs and recordkeeping performance. 

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Records Management Assessment Tool (RMAT)

The Records Management Assessment Tool enables public offices to identify areas for improvement and supports business case development. It also allows State Records NSW to monitor sector-wide compliance, identify trends, and allocate resources effectively. 

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Policy and procedure

Monitoring recordkeeping performance guidelines

Find guidance on implementing monitoring for records management programs and recordkeeping within a public office. Learn practical tools and examples to help your public office establish its own monitoring program that meets your recordkeeping objectives.

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