Administrative records (GA28)

Index for GA28

Use this A to Z index to identify relevant record classes in the general retention and disposal authority: administrative records (GA28).

Please contact govrec@staterecords.nsw.gov.au if omissions or incorrect entries are detected.

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | Y

A

Keyword	GA28 reference class
ABN	FINANCIAL MANAGEMENT - Compliance - 7.9.1
abolition of positions	ESTABLISHMENT - Variations - 6.7.1
aboriginal relics	PROPERTY MANAGEMENT - Conservation - 16.6.0
aboriginal significance, sites of	PROPERTY MANAGEMENT - Conservation - 16.6.0
absence, leave of	PERSONNEL - Leave, attendance and absences - 15.7.0
acceptance (letters)	COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.3 COMMUNITY RELATIONS - Conferences - 2.5.2 PERSONNEL - Employee service history - 15.4.2-3 STAFF DEVELOPMENT - Addresses - 18.2.2 STAFF DEVELOPMENT - Conferences - 18.4.2
access	INFORMATION MANAGEMENT - Agreements - 12.2.1 INFORMATION MANAGEMENT - Authorisation - 12.5.1 INFORMATION MANAGEMENT - Cases - 12.6.0 INFORMATION MANAGEMENT - Security - 12.25.3-4 PROPERTY MANAGEMENT - Security - 16.24.4-6 TECHNOLOGY & TELECOMMUNICATIONS - Planning - 20.17.0 TECHNOLOGY & TELECOMMUNICATIONS - Security - 20.23.1-2
access, unauthorised	INFORMATION MANAGEMENT - Security - 12.25.1-2 PROPERTY MANAGEMENT - Security - 16.24.1-3 TECHNOLOGY & TELECOMMUNICATIONS - Security - 20.23.3
accidents	COMPENSATION – Claims -3.2.0 FLEET MANAGEMENT - 8.0.0 FLEET MANAGEMENT - Accidents - 8.1.0 FLEET MANAGEMENT – Reporting - 8.16.0 OCCUPATIONAL HEALTH & SAFETY - Accidents - 14.1.0 PROPERTY MANAGEMENT - Maintenance - 16.16.2
accommodation	COMMITTEES - 1.0.9 COMMUNITY RELATIONS - Conferences - 2.5.2 COMMUNITY RELATIONS - Visits - 2.23.0 FINANCIAL MANAGEMENT - Accounting - 7.1.1 INDUSTRIAL RELATIONS - Meetings - 11.7.2 PROPERTY MANAGEMENT - 16.0.0 STAFF DEVELOPMENT - Addresses - 18.2.2 STAFF DEVELOPMENT - Training - 18.11.3 STRATEGIC MANAGEMENT - Legislation - 19.12.1
accountable books and forms	EQUIPMENT & STORES - Stocktake - 5.20.1 FINANCIAL MANAGEMENT - Asset register - 7.5.1
accountable items register	FINANCIAL MANAGEMENT - Asset register - 7.5.1
accounting	FINANCIAL MANAGEMENT - Accounting - 7.1.0 FINANCIAL MANAGEMENT - Policy - 7.14.1 FINANCIAL MANAGEMENT - Procedures - 7.15.0
accreditation	COMPENSATION - Insurance - 3.4.3 OCCUPATIONAL HEALTH & SAFETY - Appeals - 14.2.1
accrual reports	FINANCIAL MANAGEMENT - Accounting - 7.1.1 FINANCIAL MANAGEMENT - Financial statements - 7.12.0
acquisition	COMMUNITY RELATIONS - Acquisition - 2.1.0 EQUIPMENT & STORES - Acquisition - 5.1.0 FINANCIAL MANAGEMENT - Accounting - 7.1.1 FINANCIAL MANAGEMENT - Asset register - 7.5.1 FLEET MANAGEMENT - Acquisition - 8.2.0 INFORMATION MANAGEMENT - Acquisition - 12.1.0 PROPERTY MANAGEMENT - Acquisition - 16.1.0 STAFF DEVELOPMENT - Acquisition - 18.1.0 TECHNOLOGY & TELECOMMUNICATIONS - Acquisition - 20.1.0
acting	PERSONNEL - Employee service history - 15.4.7
activity logs	TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.6
activity reports	COMPENSATION - Claims - 3.2.6
acts	GOVERNMENT RELATIONS - Legislation - 10.7.0 GOVERNMENT RELATIONS - Submissions - 10.13.3 LEGAL SERVICES - Advice - 13.1.1 STRATEGIC MANAGEMENT - Legislation - 19.12.0
address lists	COMMUNITY RELATIONS - Customer service - 2.6.4 COMMUNITY RELATIONS - Greetings - 2.11.1 COMMUNITY RELATIONS - Liaison - 2.13.2 INFORMATION MANAGEMENT - Customer service - 12.10.6
addresses	COMMUNITY RELATIONS - Addresses - 2.2.0 COMMUNITY RELATIONS - Conferences - 2.5.0 GOVERNMENT RELATIONS - Addresses - 10.1.0 STAFF DEVELOPMENT - Addresses - 18.2.0 STAFF DEVELOPMENT - Conferences - 18.4.0
administrative change	ESTABLISHMENT - Restructuring - 6.6.0 INFORMATION MANAGEMENT - Authorisation - 12.5.1 STRATEGIC MANAGEMENT - Agreements - 19.1.1 TECHNOLOGY & TELECOMMUNICATIONS - Restructuring - 20.21.0
administrative decisions tribunal	COMPENSATION - Claims - 3.2.0 INFORMATION MANAGEMENT - Cases - 12.6.0 LEGAL SERVICES - 13.0.0 OCCUPATIONAL HEALTH & SAFETY - Appeals - 14.2.1
adoption leave	PERSONNEL - Leave, attendance and absences - 15.7.3
advances (financial)	FINANCIAL MANAGEMENT - Accounting - 7.1.1
advertising	COMMUNITY RELATIONS - Marketing - 2.14.1 COMMUNITY RELATIONS - Policy - 2.17.0 PERSONNEL - Recruitment - 15.10.1, 15.10.3
advice	COMPENSATION - Advice - 3.1.0 FINANCIAL MANAGEMENT - Advice - 7.2.0 GOVERNING BODIES - Advice - 9.1.0 GOVERNMENT RELATIONS - Advice - 10.2.0 LEGAL SERVICES - Advice - 13.1.0 PERSONNEL - Advice - 15.1.0 PERSONNEL - Compliance - 15.3.1 STRATEGIC MANAGEMENT - Customer service – 19.6.0 TECHNOLOGY & TELECOMMUNICATIONS - Customer service - 20.8.0
advice and briefing papers	COMMITTEES - 1.0.0 GOVERNING BODIES - Meetings - 9.10.0 GOVERNMENT RELATIONS - Meetings - 10.8.0 INDUSTRIAL RELATIONS - Meetings - 11.7.0 STRATEGIC MANAGEMENT - Meetings - 19.13.0
advisory committees	COMMITTEES - 1.0.8
agency bargaining	INDUSTRIAL RELATIONS - Agreements - 11.1.0
agency publications	COMMUNITY RELATIONS - Conferences - 2.5.1 COMMUNITY RELATIONS - Marketing - 2.14.2 GOVERNMENT RELATIONS - Reporting - 10.11.1-2 INFORMATION MANAGEMENT - Disposal - 12.11.9 PUBLICATION - Production - 17.15.0 STRATEGIC MANAGEMENT - Planning - 19.14.1-2
agenda and minutes	COMMITTEES - 1.0.0 GOVERNING BODIES - Meetings - 9.10.0 GOVERNMENT RELATIONS - Meetings - 10.8.0 INDUSTRIAL RELATIONS - Meetings - 11.7.0 STRATEGIC MANAGEMENT - Meetings - 19.13.0
agreements	COMMUNITY RELATIONS - Agreements - 2.3.0 CONTRACTING-OUT - 4.0.1 EQUIPMENT & STORES - Agreements - 5.2.0 EQUIPMENT & STORES - Leasing - 5.12.0 EQUIPMENT & STORES - Leasing-out - 5.13.0 FINANCIAL MANAGEMENT - Agreements - 7.3.0 FLEET MANAGEMENT - Leasing - 8.10.0 FLEET MANAGEMENT - Leasing-out - 8.11.0 GOVERNING BODIES - Agreements - 9.2.0 GOVERNMENT RELATIONS - Agreements - 10.3.0 INDUSTRIAL RELATIONS - Agreements - 11.1.0 INFORMATION MANAGEMENT - Agreements - 12.2.0 LEGAL SERVICES - Agreements - 13.2.0 PERSONNEL - Employee service history - 15.4.5 PERSONNEL - Performance management - 15.9.3 PROPERTY MANAGEMENT - Leasing - 16.14.0 PROPERTY MANAGEMENT - Leasing-out - 16.15.0 PUBLICATION - Agreements - 17.1.0 STRATEGIC MANAGEMENT - Agreements - 19.1.0 STRATEGIC MANAGEMENT - Joint ventures - 19.11.0 TECHNOLOGY & TELECOMMUNICATIONS - Agreements - 20.2.0 TECHNOLOGY & TELECOMMUNICATIONS - Leasing-out - 20.15.0 TENDERING - 21.0.0
air-conditioning	PROPERTY MANAGEMENT - Compliance - 16.5.1 PROPERTY MANAGEMENT - Installation - 16.12.0 PROPERTY MANAGEMENT - Maintenance - 16.16.3
alarms	PROPERTY MANAGEMENT - Installation - 16.12.0 PROPERTY MANAGEMENT - Maintenance - 16.16.3 PROPERTY MANAGEMENT - Security - 16.24.5
alcohol testing	OCCUPATIONAL HEALTH & SAFETY - Compliance - 14.4.7
allegations	GOVERNING BODIES - Corruption - 9.9.1 PERSONNEL - Grievances - 15.5.0 PERSONNEL - Misconduct - 15.8.0
allocation	EQUIPMENT & STORES - Allocation - 5.3.0 FINANCIAL MANAGEMENT - Allocation - 7.4.0 INFORMATION MANAGEMENT - Distribution - 12.12.0 PUBLICATION - Distribution - 17.5.0 TECHNOLOGY & TELECOMMUNICATIONS - Allocation - 20.3.0
allowances	FINANCIAL MANAGEMENT - Salaries - 7.18.0 GOVERNING BODIES - Arrangements - 9.4.1 GOVERNING BODIES - Membership - 9.11.4 PERSONNEL - Advice - 15.1.1
alterations	PROPERTY MANAGEMENT - Construction - 16.7.0 PROPERTY MANAGEMENT - Construction - 16.7.4 PROPERTY MANAGEMENT - Maintenance - 16.16.0
animal management	PROPERTY MANAGEMENT – Flora & fauna management 16.10.3
animal species registers	PROPERTY MANAGEMENT - Flora & fauna management- 16.10.1
animal surveys	PROPERTY MANAGEMENT - Flora & fauna management- 16.10.1
anniversaries	COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.0
annual financial statements	FINANCIAL MANAGEMENT - Financial statements - 7.12.0
annual leave	FINANCIAL MANAGEMENT - Salaries - 7.18.1 FINANCIAL MANAGEMENT - Salaries - 7.18.2 PERSONNEL - Leave, attendance and absences - 15.7.3
annual reports	GOVERNMENT RELATIONS - Reporting - 10.11.1-2 PUBLICATION - Production - 17.15.8
anti-discrimination programs	GOVERNMENT RELATIONS - Submissions - 10.13.3 STRATEGIC MANAGEMENT - Implementation - 19.9.1
appeals	COMPENSATION - Claims - 3.2.0 GOVERNING BODIES - Appeals - 9.3.0 INDUSTRIAL RELATIONS - Appeals - 11.2.0 INFORMATION MANAGEMENT - Appeals - 12.3.0 INFORMATION MANAGEMENT - Cases - 12.6.0 OCCUPATIONAL HEALTH & SAFETY - Appeals - 14.2.0 PERSONNEL - Grievances - 15.5.0 PERSONNEL - Misconduct - 15.8.0 PERSONNEL - Recruitment - 15.10.1 PROPERTY MANAGEMENT - Claims - 16.4.1
application development & management (technology & telecommunications)	TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.0
applications	COMMUNITY RELATIONS – Customer Service – 2.6.8 GOVERNING BODIES - Training and development - 9.15.3 INFORMATION MANAGEMENT - Cases - 12.6.0 PERSONNEL - Authorisation - 15.2.1 PERSONNEL - Leave, attendance and absences - 15.7.3 PERSONNEL - Recruitment - 15.10.1 PERSONNEL – Recruitment – 15.10.4 PROPERTY MANAGEMENT - Conservation - 16.6.4 STAFF DEVELOPMENT - Training - 18.11.8 STRATEGIC MANAGEMENT - Grant funding - 19.8.2-4 TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.0
applications to fill a vacancy	PERSONNEL - Recruitment - 15.10.1
appointment books	STRATEGIC MANAGEMENT - Meetings - 19.13.2-3
appointments	COMMITTEES - 1.0.0 CONTRACTING-OUT - 4.0.1 GOVERNING BODIES - Membership - 9.11.1-2 OCCUPATIONAL HEALTH & SAFETY - Representatives - 14.11.0 PERSONNEL - Employee service history - 15.4.0
appraisal reports (performance)	GOVERNING BODIES - Performance management - 9.12.0 PERSONNEL - Performance management - 15.9.3
apprenticeships	PERSONNEL - Employee service history - 15.4.8 STAFF DEVELOPMENT - Training - 18.11.2
appropriations	FINANCIAL MANAGEMENT - Treasury management - 7.19.2
approvals	FINANCIAL MANAGEMENT - Authorisation - 7.7.0 FLEET MANAGEMENT - Authorisation - 8.4.0 GOVERNING BODIES - Authorisation - 9.6.0 GOVERNMENT RELATIONS - Authorisation - 10.4.0 INFORMATION MANAGEMENT - Authorisation - 12.5.0 PERSONNEL - Authorisation - 15.2.1 PERSONNEL - Leave, attendance and absences - 15.7.0 PERSONNEL - Recruitment - 15.10.0 PUBLICATION - Authorisation - 17.2.0 STRATEGIC MANAGEMENT - Authorisation - 19.3.0
approved screening agencies	PERSONNEL - Compliance - 15.3.1 PERSONNEL - Employee service history - 15.4.3 PERSONNEL - Recruitment - 15.10.1-2
arbitration	INDUSTRIAL RELATIONS - Disputes - 11.4.0
archaeological impact statements	PROPERTY MANAGEMENT - Construction - 16.7.1-2
archival recordings of demolition	PROPERTY MANAGEMENT - Construction - 16.7.1 PROPERTY MANAGEMENT - Disposal - 16.8.1 PROPERTY MANAGEMENT - Disposal - 16.8.2
archives management	INFORMATION MANAGEMENT - 12.0.0
arrangements	COMMUNITY RELATIONS - Arrangements - 2.4.0 COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.3 COMMUNITY RELATIONS - Conferences - 2.5.2 COMMUNITY RELATIONS - Media relations - 2.15.2 COMMUNITY RELATIONS - Visits - 2.23.0 EQUIPMENT & STORES - Arrangements - 5.4.0 FLEET MANAGEMENT - Arrangements - 8.3.0 GOVERNING BODIES - Arrangements - 9.4.0 PERSONNEL - Authorisation - 15.2.2 PROPERTY MANAGEMENT - Arrangements - 16.2.0 TECHNOLOGY & TELECOMMUNICATIONS - Arrangements - 20.5.0
arrears (payment)	FINANCIAL MANAGEMENT - Accounting - 7.1.1
artefacts, donation of	COMMUNITY RELATIONS - Donations - 2.7.0 FINANCIAL MANAGEMENT - Accounting - 7.1.1 INFORMATION MANAGEMENT - Donations - 12.13.0
articles of incorporation	GOVERNING & CORPORATE BODIES 9.8.3
asbestos management plan	OCCUPATIONAL HEALTH & SAFETY - Planning - 14.7.0
asbestos register	OCCUPATIONAL HEALTH & SAFETY - Compliance - 14.4.4
asset disposal	EQUIPMENT & STORES - Disposal - 5.8.0 EQUIPMENT & STORES - Policy - 5.15.0 EQUIPMENT & STORES - Procedures - 5.16.0 FLEET MANAGEMENT - Disposal - 8.7.0 PROPERTY MANAGEMENT - Disposal - 16.8.0 TECHNOLOGY & TELECOMMUNICATIONS - Disposal - 20.10.0
asset management	EQUIPMENT & STORES - 5.0.0 FINANCIAL MANAGEMENT - Asset register - 7.5.1 PROPERTY MANAGEMENT - 16.0.0 STRATEGIC MANAGEMENT - Intellectual property - 19.10.0 STRATEGIC MANAGEMENT - Planning - 19.14.3-4
asset register (financial management)	FINANCIAL MANAGEMENT - Asset register - 7.5.0
assets and liabilities, statements of	FINANCIAL MANAGEMENT - Financial statements - 7.12.0
atmospheric contaminants	OCCUPATIONAL HEALTH & SAFETY - Risk management - 14.13.4
attendance records	COMMUNITY RELATIONS - Conferences - 2.5.2 COMMUNITY RELATIONS - Conferences - 2.5.4 GOVERNING BODIES - Training and development - 9.15.3 PERSONNEL - Leave, attendance and absences - 15.7.4 STAFF DEVELOPMENT - Conferences - 18.4.3 STAFF DEVELOPMENT - Training - 18.11.3
attendance sheets	PERSONNEL - Leave, attendance and absences - 15.7.4
auction records	EQUIPMENT & STORES - Disposal - 5.8.0 EQUIPMENT & STORES - Policy - 5.15.0 EQUIPMENT & STORES - Procedures - 5.16.0 FLEET MANAGEMENT - Disposal - 8.7.0 PROPERTY MANAGEMENT - Disposal - 16.8.0 TECHNOLOGY & TELECOMMUNICATIONS - Disposal - 20.10.0
audio visual recordings	COMMUNITY RELATIONS - Celebrations, ceremonies, functions – 2.4.1 & 2.4.2 COMMUNITY RELATIONS - Marketing – 2.14.1 PUBLICATION – Production – 17.15.7 & 17.15.8
audio tapes	COMMUNITY RELATIONS - Addresses - 2.2.6 COMMUNITY RELATIONS - Conferences - 2.5.0 COMMUNITY RELATIONS - Marketing - 2.14.2 PUBLICATION - Production - 17.15.8 STAFF DEVELOPMENT - Addresses - 18.2.1
audit	COMPENSATION - Insurance - 3.4.3 EQUIPMENT & STORES - Audit - 5.5.0 FINANCIAL MANAGEMENT - Audit - 7.6.0 GOVERNING BODIES - Audit - 9.5.0 INFORMATION MANAGEMENT - Audit - 12.4.0 OCCUPATIONAL HEALTH & SAFETY - Audit - 14.3.0 PROPERTY MANAGEMENT - Audit - 16.3.0 STAFF DEVELOPMENT - Audit - 18.3.0 STRATEGIC MANAGEMENT - Audit - 19.2.0 TECHNOLOGY & TELECOMMUNICATIONS - Audit - 20.6.0
audit trails	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6 TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.6-7
australian business number (abn) registration	FINANCIAL MANAGEMENT - Compliance - 7.9.1
australian company number (acn)	FINANCIAL MANAGEMENT - Compliance - 7.9.1
australian industrial relations commission	INDUSTRIAL RELATIONS - Disputes - 11.4.1
australian workplace agreements (awa)	INDUSTRIAL RELATIONS - Agreements - 11.1.1 PERSONNEL - Employee service history - 15.4.5
authentication and authenticity control	TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.0 TECHNOLOGY & TELECOMMUNICATIONS - Security - 20.23.2
authorisation	COMMITTEES - 1.0.0 FINANCIAL MANAGEMENT - Authorisation - 7.7.0 FLEET MANAGEMENT - Authorisation - 8.4.0 GOVERNING BODIES - Authorisation - 9.6.0 GOVERNMENT RELATIONS - Authorisation - 10.4.0 INFORMATION MANAGEMENT - Authorisation - 12.5.0 PERSONNEL - Authorisation - 15.2.0 PUBLICATION - Authorisation - 17.2.0 STRATEGIC MANAGEMENT - Authorisation - 19.3.0
authorities (governing bodies)	GOVERNING BODIES - Authorities - 9.7.0
authority files of subject headings	INFORMATION MANAGEMENT - Control - 12.9.5
awards (honours)	COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.4 COMMUNITY RELATIONS - Submissions - 2.22.1 PERSONNEL - Performance management - 15.9.1-2 PROPERTY MANAGEMENT - Acquisition - 16.1.1-2 PROPERTY MANAGEMENT - Construction - 16.7.1-2 PROPERTY MANAGEMENT - Disposal - 16.8.1-2
awards (industrial relations)	INDUSTRIAL RELATIONS - Agreements - 11.1.0

B

Keyword	GA28 class reference
backup logs	TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.7
balance sheets	FINANCIAL MANAGEMENT - Accounting - 7.1.1 FINANCIAL MANAGEMENT - Financial statements - 7.12.0
ballot papers	COMMITTEES - 1.0.0 GOVERNING BODIES - Membership - 9.11.3 OCCUPATIONAL HEALTH & SAFETY - Representatives - 14.11.0
bank accounts, establishment and management of	FINANCIAL MANAGEMENT - Accounting - 7.1.2
bank guarantees/securities	FINANCIAL MANAGEMENT - Accounting - 7.1.3
banking authorities	STRATEGIC MANAGEMENT - Authorisation - 19.3.0
banking records	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
bans	INDUSTRIAL RELATIONS - Disputes - 11.4.0
benchmarking	OCCUPATIONAL HEALTH & SAFETY - Standards - 14.14.0 STRATEGIC MANAGEMENT - Standards - 19.20.0
bequests	COMMUNITY RELATIONS - Donations - 2.7.0 FINANCIAL MANAGEMENT - Accounting - 7.1.1 INFORMATION MANAGEMENT - Donations - 12.13.0
bills (accounts)	FINANCIAL MANAGEMENT - Accounting - 7.1.0 FINANCIAL MANAGEMENT - Policy - 7.14.1 FINANCIAL MANAGEMENT - Procedures - 7.15.0
bills (legislation)	GOVERNMENT RELATIONS - Legislation - 10.7.0 GOVERNMENT RELATIONS - Submissions - 10.13.3 LEGAL SERVICES - Advice - 13.1.1 STRATEGIC MANAGEMENT - Legislation - 19.12.0
blogs	COMMUNITY RELATIONS – Marketing – 2.14.0
boards	COMMITTEES - 1.0.0
body worn video	PROPERTY MANAGEMENT - Security - 16.24.7
bomb threats	PROPERTY MANAGEMENT - Security - 16.24.1-2
bonds	FINANCIAL MANAGEMENT - Accounting - 7.1.3 PERSONNEL - Employee service history - 15.4.4
bonds and liabilities	PERSONNEL - Employee service history - 15.4.8
bonuses, payment of	FINANCIAL MANAGEMENT - Salaries - 7.18.0
bookings	COMMITTEES - 1.0.9 COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.3 COMMUNITY RELATIONS - Conferences - 2.5.2 COMMUNITY RELATIONS – Customer service – 2.6.7 EQUIPMENT & STORES - Allocation - 5.3.3 FLEET MANAGEMENT - Accidents - 8.1.0 FLEET MANAGEMENT - Arrangements - 8.3.0 GOVERNING BODIES - Arrangements - 9.4.1 GOVERNING BODIES - Meetings - 9.10.2 GOVERNING BODIES - Training and development - 9.15.3 GOVERNMENT RELATIONS - Meetings - 10.8.2 INDUSTRIAL RELATIONS - Meetings - 11.7.2 PERSONNEL - Authorisation - 15.2.2 PROPERTY MANAGEMENT - Arrangements - 16.2.1 STAFF DEVELOPMENT - Addresses - 18.2.2 STAFF DEVELOPMENT - Conferences - 18.4.2 STAFF DEVELOPMENT - Training - 18.11.8 STRATEGIC MANAGEMENT - Meetings - 19.13.1 TECHNOLOGY & TELECOMMUNICATIONS - Arrangements - 20.5.1
borrowing	FINANCIAL MANAGEMENT - Policy - 7.14.1 FINANCIAL MANAGEMENT - Treasury management - 7.19.2 INFORMATION MANAGEMENT - Control - 12.9.5 INFORMATION MANAGEMENT - Disposal - 12.11.5
breaches	COMPENSATION - Compliance - 3.3.1 FLEET MANAGEMENT - Infringements - 8.8.1 INFORMATION MANAGEMENT - Compliance - 12.7.3-4 INFORMATION MANAGEMENT - Security - 12.25.1-2 OCCUPATIONAL HEALTH & SAFETY - Compliance - 14.4.6 PERSONNEL - Misconduct - 15.8.0 PROPERTY MANAGEMENT - Compliance - 16.5.2 PROPERTY MANAGEMENT - Security - 16.24.1-3 PUBLICATION - Compliance - 17.3.2 TECHNOLOGY & TELECOMMUNICATIONS - Security - 20.23.3
break-ins	PROPERTY MANAGEMENT - Security - 16.24.1-3
briefing notes or papers	COMMITTEES - 1.0.0 GOVERNING BODIES - Meetings - 9.10.0 GOVERNMENT RELATIONS - Advice - 10.2.1 GOVERNMENT RELATIONS - Meetings - 10.8.0 INDUSTRIAL RELATIONS - Meetings - 11.7.0 STRATEGIC MANAGEMENT - Meetings - 19.13.0
budget estimates	FINANCIAL MANAGEMENT - Budgeting - 7.8.0 PROPERTY MANAGEMENT - Acquisition - 16.1.0
budgeting (financial management)	FINANCIAL MANAGEMENT - Budgeting - 7.8.0
building (construction)	PROPERTY MANAGEMENT - Construction - 16.7.0
building applications	PROPERTY MANAGEMENT - Construction - 16.7.1-2
building lock combinations	PROPERTY MANAGEMENT - Security - 16.24.6
building management standards	PROPERTY MANAGEMENT - Compliance - 16.5.1
building management systems	PROPERTY MANAGEMENT - Installation - 16.12.0 PROPERTY MANAGEMENT - Maintenance - 16.16.5
building naming	PROPERTY MANAGEMENT – Construction 16.7.1 & 16.7.2
building regulations	PROPERTY MANAGEMENT - Compliance - 16.5.1
buildings	PROPERTY MANAGEMENT - 16.0.0
business cases	EQUIPMENT & STORES - Acquisition - 5.1.1 EQUIPMENT & STORES - Evaluation - 5.9.1 FLEET MANAGEMENT - Acquisition - 8.2.1 PROPERTY MANAGEMENT - Acquisition - 16.1.0 PROPERTY MANAGEMENT - Evaluation - 16.9.1 STRATEGIC MANAGEMENT - Evaluation - 19.7.1 STRATEGIC MANAGEMENT - Grant funding - 19.8.2 TECHNOLOGY & TELECOMMUNICATIONS - Acquisition - 20.1.0 TECHNOLOGY & TELECOMMUNICATIONS - Evaluation - 20.11.1
business classification schemes	INFORMATION MANAGEMENT - Control - 12.9.7
business continuity plans	STRATEGIC MANAGEMENT - Implementation - 19.9.3 STRATEGIC MANAGEMENT - Planning - 19.14.3-4 STRATEGIC MANAGEMENT - Reporting - 19.17.1
business names registration	STRATEGIC MANAGEMENT - Compliance - 19.4.3
business plans	STRATEGIC MANAGEMENT - Planning - 19.14.1-2
business process analysis	TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.0 TECHNOLOGY & TELECOMMUNICATIONS - Evaluation - 20.11.1
business rules	INFORMATION MANAGEMENT - Control - 12.9.7 TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.1
business unit planning	ESTABLISHMENT - Planning - 6.2.0 STRATEGIC MANAGEMENT - Planning - 19.14.0
buyers’ guides	COMMUNITY RELATIONS - Acquisition - 2.1.0 EQUIPMENT & STORES - Acquisition - 5.1.0 EQUIPMENT & STORES - Evaluation - 5.9.1 EQUIPMENT & STORES - Policy - 5.15.0 EQUIPMENT & STORES - Procedures - 5.16.0 FINANCIAL MANAGEMENT - Accounting - 7.1.1 FLEET MANAGEMENT - Acquisition - 8.2.0 FLEET MANAGEMENT - Procedures - 8.15.0 INFORMATION MANAGEMENT - Acquisition - 12.1.0 PROPERTY MANAGEMENT - Acquisition - 16.1.0 PROPERTY MANAGEMENT - Evaluation - 16.9.0 STAFF DEVELOPMENT - Acquisition - 18.1.0 TECHNOLOGY & TELECOMMUNICATIONS - Acquisition - 20.1.0 TECHNOLOGY & TELECOMMUNICATIONS - Evaluation - 20.11.0

C

Keyword	GA28 class reference
cab charge vouchers	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
cabinet	GOVERNMENT RELATIONS - Advice - 10.2.0 GOVERNMENT RELATIONS - Reporting - 10.11.1 LEGAL SERVICES - Advice - 13.1.1
cabling	PROPERTY MANAGEMENT - Installation - 16.12.0 TECHNOLOGY & TELECOMMUNICATIONS - Installation - 20.13.1
cadetships	PERSONNEL - Employee service history - 15.4.8 STAFF DEVELOPMENT - Training - 18.11.2
calculations (budgeting)	FINANCIAL MANAGEMENT - Budgeting - 7.8.2
call centre recordings	COMMUNITY RELATIONS – Customer service – 2.6.5
campaigns	COMMUNITY RELATIONS - Marketing - 2.14.1 PERSONNEL - Recruitment - 15.10.3
capital works and construction	FINANCIAL MANAGEMENT - Asset register - 7.5.1 FINANCIAL MANAGEMENT - Budgeting - 7.8.0 PROPERTY MANAGEMENT - Construction - 16.7.0
carcinogens	OCCUPATIONAL HEALTH & SAFETY - Compliance - 14.4.0 OCCUPATIONAL HEALTH & SAFETY - Inspections - 14.6.0 OCCUPATIONAL HEALTH & SAFETY - Risk management - 14.13.0 PROPERTY MANAGEMENT - Audit - 16.3.1 PROPERTY MANAGEMENT - Conservation - 16.6.5-6 PROPERTY MANAGEMENT - Construction - 16.7.5 PROPERTY MANAGEMENT - Inspections - 16.11.1 PROPERTY MANAGEMENT - Maintenance - 16.16.6-7 STAFF DEVELOPMENT - Training - 18.11.9
cardholder authentication data	FINANCIAL MANAGEMENT – Accounting 7.1.8
cardholder data	FINANCIAL MANAGEMENT – Accounting 7.1.9
cards	COMMUNITY RELATIONS - Greetings - 2.11.1
career counselling	PERSONNEL - Advice - 15.1.0
career paths	PERSONNEL - Performance management - 15.9.0 PERSONNEL - Recruitment - 15.10.3
carer's leave	PERSONNEL - Leave, attendance and absences - 15.7.3
case files	COMPENSATION - Claims - 3.2.0 INFORMATION MANAGEMENT - Cases - 12.6.0 OCCUPATIONAL HEALTH & SAFETY - Accidents - 14.1.0
case management tracking systems	INFORMATION MANAGEMENT - Control - 12.9.4
cases	COMPENSATION - Claims - 3.2.0 OCCUPATIONAL HEALTH & SAFETY - Accidents - 14.1.0
	INFORMATION MANAGEMENT - Cases - 12.6.0
cash books	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
cash flow statements	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6 FINANCIAL MANAGEMENT - Financial statements - 7.12.0
cash register records	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
cash sheets	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
cashiers records	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
catalogues (exhibition)	COMMUNITY RELATIONS - Exhibitions - 2.10.1
catalogues (library)	INFORMATION MANAGEMENT - Control - 12.9.5
catering	COMMITTEES - 1.0.9 COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.3 COMMUNITY RELATIONS - Conferences - 2.5.2 GOVERNING BODIES - Meetings - 9.10.2 GOVERNING BODIES - Training and development - 9.15.3 GOVERNMENT RELATIONS - Meetings - 10.8.2 INDUSTRIAL RELATIONS - Meetings - 11.7.2 STAFF DEVELOPMENT - Addresses - 18.2.2 STAFF DEVELOPMENT - Conferences - 18.4.2 STAFF DEVELOPMENT - Training - 18.11.8 STRATEGIC MANAGEMENT - Meetings - 19.13.1
CCTV	PROPERTY MANAGEMENT – Security – 16.24.7
celebrations	COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.0
celebrations, ceremonies, functions (community relations)	COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.0
celebrations, ceremonies, functions (social)	COMMUNITY RELATIONS - Addresses - 2.2.0 COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.0 GOVERNMENT RELATIONS - Addresses - 10.1.0 STAFF DEVELOPMENT - Addresses - 18.2.0
census	INFORMATION MANAGEMENT - Inventory - 12.18.1
ceremonies	COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.0
certificates (awards)	COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.4
certificates (competency)	OCCUPATIONAL HEALTH & SAFETY - Appeals - 14.2.1 PERSONNEL - Employee service history - 15.4.3
certificates (employee tax)	FINANCIAL MANAGEMENT - Accounting - 7.1.5
certificates (group)	FINANCIAL MANAGEMENT - Accounting - 7.1.5
certificates (registration)	EQUIPMENT & STORES - Compliance - 5.7.2
certificates (title)	PROPERTY MANAGEMENT - Acquisition - 16.1.4
certification (engineering)	FLEET MANAGEMENT - Compliance - 8.6.1
certification (quality management)	STRATEGIC MANAGEMENT - Compliance - 19.4.2
certification (valuation)	EQUIPMENT & STORES - Disposal - 5.8.1 FLEET MANAGEMENT - Disposal - 8.7.1 PROPERTY MANAGEMENT - Disposal - 16.8.0 TECHNOLOGY & TELECOMMUNICATIONS - Disposal - 20.10.1
certified agreements	INDUSTRIAL RELATIONS - Agreements - 11.1.0
certified mail	INFORMATION MANAGEMENT - Control - 12.9.8
charges	COMPENSATION - Compliance - 3.3.1 FLEET MANAGEMENT - Infringements - 8.8.1 INFORMATION MANAGEMENT - Compliance - 12.7.3-4 INFORMATION MANAGEMENT - Security - 12.25.1-2 OCCUPATIONAL HEALTH & SAFETY - Compliance - 14.4.6 PERSONNEL - Misconduct - 15.8.0 PROPERTY MANAGEMENT - Compliance - 16.5.2 PROPERTY MANAGEMENT - Security - 16.24.1-3 PUBLICATION - Compliance - 17.3.2 TECHNOLOGY & TELECOMMUNICATIONS - Security - 20.23.3
charities, donations to	COMMUNITY RELATIONS - Donations - 2.7.1-2
chart of accounts	FINANCIAL MANAGEMENT - Accounting - 7.1.7
charter of principles for a culturally diverse society	GOVERNMENT RELATIONS - Submissions - 10.13.3 STRATEGIC MANAGEMENT - Implementation - 19.9.1
cheques	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
chief executive officers	PERSONNEL - Employee service history - 15.4.2
chief executive’s instructions	FINANCIAL MANAGEMENT - Policy - 7.14.1 FINANCIAL MANAGEMENT - Procedures - 7.15.0
child protection	GOVERNING & CORPORATE BODIES – Corruption – 9.9.1 PERSONNEL - Compliance - 15.3.1 PERSONNEL - Employee service history - 15.4.3 PERSONNEL - Misconduct - 15.8.1 PERSONNEL - Recruitment - 15.10.1 STRATEGIC MANAGEMENT – Compliance – 19.4.4
child protection reports	PERSONNEL – Misconduct – 15.8.1 PERSONNEL - Reporting - 15.11.1
Christmas card lists	COMMUNITY RELATIONS - Greetings - 2.11.1
circuit layouts	STRATEGIC MANAGEMENT - Intellectual property - 19.10.0
circulars	PERSONNEL - Compliance - 15.3.1
claim forms	COMPENSATION - Claims - 3.2.0
claim reviews	COMPENSATION - Claims - 3.2.0
claims	COMPENSATION - Claims - 3.2.0 COMPENSATION - Insurance - 3.4.0 EQUIPMENT & STORES - Claims - 5.6.0 EQUIPMENT & STORES - Insurance - 5.11.0 FLEET MANAGEMENT - Claims - 8.5.0 FLEET MANAGEMENT - Insurance - 8.9.0 INDUSTRIAL RELATIONS - Claims - 11.3.0 INDUSTRIAL RELATIONS - Insurance - 11.6.0 PROPERTY MANAGEMENT - Claims - 16.4.0 PROPERTY MANAGEMENT - Insurance - 16.13.0
claims of privilege (standing order 52)	GOVERNMENT RELATIONS - Compliance - 10.5.0
classification and grading of positions	ESTABLISHMENT - Evaluation - 6.1.1 ESTABLISHMENT - Policy - 6.3.0 ESTABLISHMENT - Procedures - 6.4.0 ESTABLISHMENT - Variations - 6.7.1
classification schemes	INFORMATION MANAGEMENT - Control - 12.9.5-7
classified records and information	INFORMATION MANAGEMENT - Security - 12.25.0
classified waste	PROPERTY MANAGEMENT - Maintenance - 16.16.6
cleaning	PROPERTY MANAGEMENT - Maintenance - 16.16.0
clock on/off cards	PERSONNEL - Leave, attendance and absences - 15.7.4
coat of arms	PROPERTY MANAGEMENT - Construction - 16.7.1-2
codes of conduct, breaches of	PERSONNEL - Misconduct - 15.8.0
codes of conduct, development of	GOVERNING BODIES - Policy - 9.13.1 STRATEGIC MANAGEMENT - Policy - 19.15.0
codes of conduct, signed	GOVERNING BODIES - Membership - 9.11.1 PERSONNEL - Employee service history - 15.4.2-4 STRATEGIC MANAGEMENT - Policy - 19.15.1-2
codes of practice	COMMUNITY RELATIONS - Policy - 2.17.0 COMPENSATION - Policy - 3.5.0 EQUIPMENT & STORES - Policy - 5.15.0 ESTABLISHMENT - Policy - 6.3.0 FINANCIAL MANAGEMENT - Policy - 7.14.0 FLEET MANAGEMENT - Policy - 8.14.0 GOVERNING BODIES - Policy - 9.13.0 GOVERNMENT RELATIONS - Policy - 10.9.0 INDUSTRIAL RELATIONS - Policy - 11.9.0 INFORMATION MANAGEMENT - Policy - 12.21.0 LEGAL SERVICES - Policy - 13.6.0 OCCUPATIONAL HEALTH & SAFETY - Policy - 14.8.0 OCCUPATIONAL HEALTH & SAFETY - Standards - 14.14.0 PROPERTY MANAGEMENT - Policy - 16.19.0 PUBLICATION - Policy - 17.13.0 STAFF DEVELOPMENT - Policy - 18.7.0 STRATEGIC MANAGEMENT - Policy - 19.15.0 STRATEGIC MANAGEMENT - Standards - 19.20.0 TECHNOLOGY & TELECOMMUNICATIONS - Policy - 20.18.0
combinations	EQUIPMENT & STORES - Security - 5.19.2 PROPERTY MANAGEMENT - Security - 16.24.6
Commercial services	CONTRACTING OUT & COMMERCIAL SERVICES – 4.0
commission, payment of	FINANCIAL MANAGEMENT - Salaries - 7.18.0
commissioning of plant	EQUIPMENT & STORES - Maintenance - 5.14.0
commissions of inquiry	GOVERNMENT RELATIONS - Inquiries - 10.6.0
committees	COMMITTEES - 1.0.0
committees of state	COMMITTEES - 1.0.2
community groups and organisations	COMMUNITY RELATIONS - 2.0.0
community relations	COMMUNITY RELATIONS - 2.0.0 COMMUNITY RELATIONS - Acquisition - 2.1.0 COMMUNITY RELATIONS - Addresses - 2.2.0 COMMUNITY RELATIONS - Agreements - 2.3.0 COMMUNITY RELATIONS - Arrangements - 2.4.0 COMMUNITY RELATIONS - Conferences - 2.5.0 COMMUNITY RELATIONS - Customer service - 2.6.0 COMMUNITY RELATIONS - Donations - 2.7.0 COMMUNITY RELATIONS - Enquiries - 2.8.0 COMMUNITY RELATIONS - Evaluation - 2.9.0 COMMUNITY RELATIONS - Exhibitions - 2.10.0 COMMUNITY RELATIONS - Greetings - 2.11.0 COMMUNITY RELATIONS - Joint ventures - 2.12.0 COMMUNITY RELATIONS - Liaison - 2.13.0 COMMUNITY RELATIONS - Marketing - 2.14.0 COMMUNITY RELATIONS - Media relations - 2.15.0 COMMUNITY RELATIONS - Planning - 2.16.0 COMMUNITY RELATIONS - Policy - 2.17.0 COMMUNITY RELATIONS - Procedures - 2.18.0 COMMUNITY RELATIONS - Public reaction - 2.19.0 COMMUNITY RELATIONS - Reporting - 2.20.0 COMMUNITY RELATIONS - Reviewing - 2.21.0 COMMUNITY RELATIONS - Submissions - 2.22.0 COMMUNITY RELATIONS - Visits - 2.23.0
community service leave	PERSONNEL - Leave, attendance and absences - 15.7.3
companies	GOVERNING & CORPORATE BODIES 9.0.0
compensation	COMPENSATION - 3.0.0 COMPENSATION - Advice - 3.1.0 COMPENSATION - Claims - 3.2.0 COMPENSATION - Compliance - 3.3.0 COMPENSATION - Insurance - 3.4.0 COMPENSATION - Policy - 3.5.0 COMPENSATION - Procedures - 3.6.0 COMPENSATION - Reviewing - 3.7.0
competitions, design	PROPERTY MANAGEMENT – Construction – 16.7.1 & 16.7.2
complaints	COMMUNITY RELATIONS - Public reaction - 2.19.0 COMPENSATION - Claims - 3.2.0 INDUSTRIAL RELATIONS - Disputes - 11.4.0 INDUSTRIAL RELATIONS - Grievances - 11.5.1 INFORMATION MANAGEMENT - Cases - 12.6.0 OCCUPATIONAL HEALTH & SAFETY - Inspections - 14.6.0 PERSONNEL - Grievances - 15.5.0 PERSONNEL - Misconduct - 15.8.0
compliance	COMPENSATION - Compliance - 3.3.0 EQUIPMENT & STORES - Compliance - 5.7.0 FINANCIAL MANAGEMENT - Compliance - 7.9.0 FLEET MANAGEMENT - Compliance - 8.6.0 GOVERNING BODIES - Compliance - 9.8.0 GOVERNMENT RELATIONS - Compliance - 10.5.0 INFORMATION MANAGEMENT - Compliance - 12.7.0 LEGAL SERVICES - Compliance - 13.3.0 OCCUPATIONAL HEALTH & SAFETY - Compliance - 14.4.0 OCCUPATIONAL HEALTH & SAFETY - Standards - 14.14.0 PERSONNEL - Compliance - 15.3.0 PERSONNEL - Recruitment - 15.10.1 PROPERTY MANAGEMENT - Compliance - 16.5.0 PUBLICATION - Compliance - 17.3.0 STRATEGIC MANAGEMENT - Compliance - 19.4.0 STRATEGIC MANAGEMENT - Standards - 19.20.0 TECHNOLOGY & TELECOMMUNICATIONS - Compliance - 20.7.0
computers	TECHNOLOGY & TELECOMMUNICATIONS - 20.0.0
conciliation	COMPENSATION - Claims - 3.2.0 INFORMATION MANAGEMENT - Compliance - 12.7.4
condition treatment reports	PROPERTY MANAGEMENT - Reporting - 16.21.1, 16.21.4
conditions of employment or engagement	CONTRACTING-OUT - 4.0.1
condolences	COMMUNITY RELATIONS - Greetings - 2.11.1
conferences	COMMUNITY RELATIONS - Addresses - 2.2.0 COMMUNITY RELATIONS - Conferences - 2.5.0 GOVERNMENT RELATIONS - Conferences - 10.7.0 STAFF DEVELOPMENT - Conferences - 18.4.0
confidentiality agreements	INFORMATION MANAGEMENT - Agreements - 12.2.1
configuration	TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.1, 20.4.4
confined spaces	OCCUPATIONAL HEALTH & SAFETY - Compliance - 14.4.5 OCCUPATIONAL HEALTH & SAFETY - Risk management - 14.13.0 STAFF DEVELOPMENT - Training - 18.11.9
conflict of interest	GOVERNING BODIES - Compliance - 9.8.1
connection to networks	TECHNOLOGY & TELECOMMUNICATIONS - Installation - 20.13.0 TECHNOLOGY & TELECOMMUNICATIONS - Security - 20.23.1
conservation	INFORMATION MANAGEMENT - Conservation - 12.8.0 PROPERTY MANAGEMENT - Conservation - 16.6.0
conservation management plans	PROPERTY MANAGEMENT - Planning - 16.18.1, 16.18.3
conservation reports	PROPERTY MANAGEMENT - Reporting - 16.21.1, 16.21.4
consignment lists	INFORMATION MANAGEMENT - Disposal - 12.11.3
construction	COMMUNITY RELATIONS - Exhibitions - 2.10.1
	PROPERTY MANAGEMENT - Construction - 16.7.0
consultants	CONTRACTING-OUT - 4.0.0
consultative committees or councils	COMMITTEES - 1.0.8
contact details	COMMUNITY RELATIONS - Customer service - 2.6.4 COMMUNITY RELATIONS - Greetings - 2.11.1 COMMUNITY RELATIONS - Liaison - 2.13.2 COMMUNITY RELATIONS - Marketing - 2.14.2 INFORMATION MANAGEMENT - Customer service - 12.10.6
contaminated land	PROPERTY MANAGEMENT - Conservation - 16.6.5-6 PROPERTY MANAGEMENT - Inspections - 16.11.1
contract ledger	CONTRACTING-OUT - 4.0.2
contracting-out	CONTRACTING-OUT - 4.0.0
contractors	CONTRACTING-OUT - 4.0.0
contracts	COMMUNITY RELATIONS - Agreements - 2.3.0 CONTRACTING-OUT - 4.0.1 EQUIPMENT & STORES - Agreements - 5.2.0 FINANCIAL MANAGEMENT - Agreements - 7.3.0 GOVERNING BODIES - Agreements - 9.2.0 GOVERNMENT RELATIONS - Agreements - 10.3.0 INDUSTRIAL RELATIONS - Agreements - 11.1.0 INFORMATION MANAGEMENT - Agreements - 12.2.0 LEGAL SERVICES - Agreements - 13.2.0 PERSONNEL - Employee service history - 15.4.2-3, 15.4.5 PERSONNEL - Performance management - 15.9.3 PROPERTY MANAGEMENT - Acquisition - 16.1.1-2 PROPERTY MANAGEMENT - Disposal - 16.8.0 PUBLICATION - Agreements - 17.1.0 STRATEGIC MANAGEMENT - Agreements - 19.1.0 STRATEGIC MANAGEMENT - Joint ventures - 19.11.0 TECHNOLOGY & TELECOMMUNICATIONS - Acquisition - 20.1.1 TECHNOLOGY & TELECOMMUNICATIONS - Agreements - 20.2.0 TENDERING - 21.0.0
contracts under seal	CONTRACTING-OUT - 4.0.1 GOVERNMENT RELATIONS - Agreements - 10.3.2 PROPERTY MANAGEMENT - Acquisition - 16.1.2 STRATEGIC MANAGEMENT - Joint ventures - 19.11.2 TENDERING - 21.0.3
control (information management)	INFORMATION MANAGEMENT - Control - 12.9.0
cooling systems	PROPERTY MANAGEMENT - Maintenance - 16.16.4 PROPERTY MANAGEMENT - Risk management - 16.23.1
copying services	INFORMATION MANAGEMENT - Intellectual property - 12.17.0
copyright	INFORMATION MANAGEMENT - Intellectual property - 12.17.0 PUBLICATION - Compliance - 17.3.0 PUBLICATION - Intellectual property - 17.9.0 STRATEGIC MANAGEMENT - Agreements - 19.1.2 STRATEGIC MANAGEMENT - Intellectual property - 19.10.0
copyright collecting societies	INFORMATION MANAGEMENT - Intellectual property - 12.17.1
copyright declaration forms	INFORMATION MANAGEMENT - Intellectual property - 12.17.2
Corporate bodies	GOVERNING & CORPORATE BODIES 9.0.0
corporate finance	FINANCIAL MANAGEMENT - 7.0.0
corporate plans	STRATEGIC MANAGEMENT - Planning - 19.14.1-2
corporate style (publication)	PUBLICATION - Corporate style - 17.4.0
corporate wardrobe	EQUIPMENT & STORES - Acquisition - 5.1.0 EQUIPMENT & STORES - Allocation - 5.3.0
corporations	GOVERNING & CORPORATE BODIES 9.0.0
corporatisation	INFORMATION MANAGEMENT - Authorisation - 12.5.1 INFORMATION MANAGEMENT - Disposal - 12.11.6 STRATEGIC MANAGEMENT - Agreements - 19.1.1 TECHNOLOGY & TELECOMMUNICATIONS - Restructuring - 20.21.1
corruption	FINANCIAL MANAGEMENT - Corruption - 7.10.0 GOVERNING BODIES - Corruption - 9.9.0 PERSONNEL - Misconduct - 15.8.0 STRATEGIC MANAGEMENT - Corruption - 19.5.0
corruption prevention	FINANCIAL MANAGEMENT - Corruption - 7.10.0 GOVERNING BODIES - Corruption - 9.9.0 STRATEGIC MANAGEMENT - Corruption - 19.5.0
cost ledgers/cards	FINANCIAL MANAGEMENT - Accounting - 7.1.6
cost-benefit analysis	COMMUNITY RELATIONS - Acquisition - 2.1.0 COMMUNITY RELATIONS - Evaluation - 2.9.0 EQUIPMENT & STORES - Acquisition - 5.1.0 EQUIPMENT & STORES - Evaluation - 5.9.0 EQUIPMENT & STORES - Leasing - 5.12.0 FINANCIAL MANAGEMENT - Evaluation - 7.11.0 FLEET MANAGEMENT - Acquisition - 8.2.0 FLEET MANAGEMENT - Leasing - 8.10.0 FLEET MANAGEMENT - Procedures - 8.15.0 INFORMATION MANAGEMENT - Acquisition - 12.1.0 INFORMATION MANAGEMENT - Evaluation - 12.15.0 PROPERTY MANAGEMENT - Acquisition - 16.1.0 PROPERTY MANAGEMENT - Evaluation - 16.9.0 PROPERTY MANAGEMENT - Leasing - 16.14.0 PUBLICATION - Evaluation - 17.8.0 STAFF DEVELOPMENT - Acquisition - 18.1.0 STAFF DEVELOPMENT - Evaluation - 18.5.0 STRATEGIC MANAGEMENT - Evaluation - 19.7.0 TECHNOLOGY & TELECOMMUNICATIONS - Acquisition - 20.1.0 TECHNOLOGY & TELECOMMUNICATIONS - Evaluation - 20.11.0
costings (budget)	FINANCIAL MANAGEMENT - Budgeting - 7.8.2
costs	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
councils of state	COMMITTEES - 1.0.2
counselling	PERSONNEL - Advice - 15.1.0
counter-disaster plans	STRATEGIC MANAGEMENT - Implementation - 19.9.3 STRATEGIC MANAGEMENT - Planning - 19.14.3 STRATEGIC MANAGEMENT - Planning - 19.14.4 STRATEGIC MANAGEMENT - Reporting - 19.17.1 STRATEGIC MANAGEMENT - Reporting - 19.17.4
courier consignment records/ books	EQUIPMENT & STORES - Acquisition - 5.1.1
court orders	LEGAL SERVICES - Litigation - 13.4.0 OCCUPATIONAL HEALTH & SAFETY - Compliance - 14.4.6
creation of positions	ESTABLISHMENT - Variations - 6.7.1
credit card cardholder data	FINANCIAL MANAGEMENT – Accounting - 7.1.8 and 7.1.9
credit card contracts	FINANCIAL MANAGEMENT - Agreements - 7.3.1
credit card receipts	FINANCIAL MANAGEMENT - Accounting - 7.1.1
credit cards	FINANCIAL MANAGEMENT – Authorisation – 7.7.2
credit notes/note books	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
creditor records	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
criminal offences	PERSONNEL - Misconduct - 15.8.0 PROPERTY MANAGEMENT - Security - 16.24.0
criminal record checks	PERSONNEL - Recruitment - 15.10.2
crown solicitor’s advisings	LEGAL SERVICES - Advice - 13.1.1-2
culling	INFORMATION MANAGEMENT - Disposal - 12.11.0
curriculum vitas	PERSONNEL - Recruitment - 15.10.0
customer councils	COMMITTEES - 1.0.8
customer service	COMMUNITY RELATIONS - Customer service - 2.6.0 COMMUNITY RELATIONS - Public reaction - 2.19.0 INFORMATION MANAGEMENT - Customer service - 12.10.0 STRATEGIC MANAGEMENT - Customer service - 19.6.0 TECHNOLOGY & TELECOMMUNICATIONS - Customer service - 20.8.0
customer service call recordings	COMMUNITY RELATIONS – Customer service – 2.6.5
customisation of systems	TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.4
cytoxins	OCCUPATIONAL HEALTH & SAFETY - Compliance - 14.4.0 OCCUPATIONAL HEALTH & SAFETY - Inspections - 14.6.0 OCCUPATIONAL HEALTH & SAFETY - Risk management - 14.13.0 PROPERTY MANAGEMENT - Audit - 16.3.1 PROPERTY MANAGEMENT - Conservation - 16.6.0 PROPERTY MANAGEMENT - Construction - 16.7.5 PROPERTY MANAGEMENT - Inspections - 16.11.1 PROPERTY MANAGEMENT - Maintenance - 16.16.0 STAFF DEVELOPMENT - Training - 18.11.9

D

Keyword	GA28 class reference
damage	COMPENSATION - Claims - 3.2.0 COMPENSATION - Insurance - 3.4.0 EQUIPMENT & STORES - Security - 5.19.1 PROPERTY MANAGEMENT - Maintenance - 16.16.2 PROPERTY MANAGEMENT - Security - 16.24.1-3
dangerous occurrences	COMPENSATION - Claims - 3.2.0 FLEET MANAGEMENT - Accidents - 8.1.0 FLEET MANAGEMENT - Reporting - 8.16.0 OCCUPATIONAL HEALTH & SAFETY - Accidents - 14.1.0 PROPERTY MANAGEMENT - Maintenance - 16.16.2
dangerous substances	OCCUPATIONAL HEALTH & SAFETY - Compliance - 14.4.0 OCCUPATIONAL HEALTH & SAFETY - Inspections - 14.6.0 OCCUPATIONAL HEALTH & SAFETY - Risk management - 14.13.0 PROPERTY MANAGEMENT - Audit - 16.3.1 PROPERTY MANAGEMENT - Conservation - 16.6.0 PROPERTY MANAGEMENT - Construction - 16.7.5 PROPERTY MANAGEMENT - Inspections - 16.11 PROPERTY MANAGEMENT - Maintenance - 16.16.0 STAFF DEVELOPMENT - Training - 18.11.9
data administration (technology & telecommunications)	TECHNOLOGY & TELECOMMUNICATIONS - Data administration - 20.9.0
data dictionaries	TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.1-2 TECHNOLOGY & TELECOMMUNICATIONS - Data administration - 20.9.2
data recovery	TECHNOLOGY & TELECOMMUNICATIONS - Data administration - 20.9.1
data universal numbering system (duns)	FINANCIAL MANAGEMENT - Compliance - 7.9.1
database development or management	TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.0
death	COMPENSATION - Claims - 3.2.2 OCCUPATIONAL HEALTH & SAFETY - Accidents - 14.1.2 PERSONNEL - Employee service history - 15.4.2-3
debit note books	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
debt recovery	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
debtor records	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
declaration forms (employment)	FINANCIAL MANAGEMENT - Accounting - 7.1.5
declarations of interest	PERSONNEL - Employee service history - 15.4.6
declarations of pecuniary interest	GOVERNING BODIES - Compliance - 9.8.0 PERSONNEL - Employee service history - 15.4.6
declarations of prohibited persons	PERSONNEL - Recruitment - 15.10.1
deduction authorities (payroll)	FINANCIAL MANAGEMENT - Salaries - 7.18.1
deed registers	PROPERTY MANAGEMENT - Acquisition - 16.1.3
deeds (contracts)	COMMUNITY RELATIONS - Agreements - 2.3.0 CONTRACTING-OUT - 4.0.1 EQUIPMENT & STORES - Agreements - 5.2.0 FINANCIAL MANAGEMENT - Agreements - 7.3.0 GOVERNING BODIES - Agreements - 9.2.0 GOVERNMENT RELATIONS - Agreements - 10.3.0 INDUSTRIAL RELATIONS - Agreements - 11.1.0 INFORMATION MANAGEMENT - Agreements - 12.2.0 INFORMATION MANAGEMENT - Authorisation - 12.5.1 LEGAL SERVICES - Agreements - 13.2.0 PUBLICATION - Agreements - 17.1.0 STRATEGIC MANAGEMENT - Agreements - 19.1.0 STRATEGIC MANAGEMENT - Joint ventures - 19.11.0 TECHNOLOGY & TELECOMMUNICATIONS - Agreements - 20.2.0 TENDERING - 21.0.0
deeds (title)	PROPERTY MANAGEMENT - Acquisition - 16.1.4
deficiencies/losses	FINANCIAL MANAGEMENT - Accounting - 7.1.1 FINANCIAL MANAGEMENT - Corruption - 7.10.1
delegations	GOVERNING BODIES - Authorisation - 9.6.0 GOVERNMENT RELATIONS - Authorisation - 10.4.1 INFORMATION MANAGEMENT - Security - 12.25.4 STRATEGIC MANAGEMENT - Authorisation - 19.3.0
delivery	EQUIPMENT & STORES - Acquisition - 5.1.1 EQUIPMENT & STORES - Arrangements - 5.4.1
demolition, archival recordings for	PROPERTY MANAGEMENT - Disposal - 16.8.1
depreciation	FINANCIAL MANAGEMENT - Accounting - 7.1.1 FINANCIAL MANAGEMENT - Asset register - 7.5.1
design	COMMUNITY RELATIONS - Exhibitions - 2.10.1 PUBLICATION - Corporate style - 17.4.0 PUBLICATION - Production - 17.15.0 TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.1
design of forms	PUBLICATION - Production - 17.15.4-5
design competitions	PROPERTY MANAGEMENT – Construction – 16.7.1 & 16.7.2
designs (IP)	STRATEGIC MANAGEMENT - Intellectual property - 19.10.0
destroyed records list	INFORMATION MANAGEMENT - Control - 12.9.0 INFORMATION MANAGEMENT - Disposal - 12.11.0
destruction	EQUIPMENT & STORES - Disposal - 5.8.0 EQUIPMENT & STORES - Policy - 5.15.0 EQUIPMENT & STORES - Procedures - 5.16.0 FLEET MANAGEMENT - Disposal - 8.7.0 INFORMATION MANAGEMENT - Disposal - 12.11.0 PROPERTY MANAGEMENT - Disposal - 16.8.0 TECHNOLOGY & TELECOMMUNICATIONS - Disposal - 20.10.0
development applications	PROPERTY MANAGEMENT - Conservation - 16.6.4 PROPERTY MANAGEMENT - Construction - 16.7.1-2
diaries	STRATEGIC MANAGEMENT - Meetings - 19.13.2-3
directives	COMPENSATION - Policy - 3.5.0 COMPENSATION - Procedures - 3.6.0 EQUIPMENT & STORES - Policy - 5.15.0 EQUIPMENT & STORES - Procedures - 5.16.0 ESTABLISHMENT - Policy - 6.3.0 ESTABLISHMENT - Procedures - 6.4.0 FINANCIAL MANAGEMENT - Policy - 7.14.0 FINANCIAL MANAGEMENT - Procedures - 7.15.0 FLEET MANAGEMENT - Policy - 8.14.0 FLEET MANAGEMENT - Procedures - 8.15.0 GOVERNING BODIES - Policy - 9.13.0 GOVERNING BODIES - Procedures - 9.14.0 GOVERNMENT RELATIONS - Policy - 10.9.0 GOVERNMENT RELATIONS - Procedures - 10.10.0 INDUSTRIAL RELATIONS - Policy - 11.9.0 INDUSTRIAL RELATIONS - Procedures - 11.10.0 INFORMATION MANAGEMENT - Policy - 12.21.0 INFORMATION MANAGEMENT - Procedures - 12.22.0 LEGAL SERVICES - Policy - 13.6.0 LEGAL SERVICES - Procedures - 13.7.0 OCCUPATIONAL HEALTH & SAFETY - Policy - 14.8.0 OCCUPATIONAL HEALTH & SAFETY - Procedures - 14.9.0 PROPERTY MANAGEMENT - Policy - 16.19.0 PROPERTY MANAGEMENT - Procedures - 16.20.0 PUBLICATION - Policy - 17.13.0 PUBLICATION - Procedures - 17.14.0 STAFF DEVELOPMENT - Policy - 18.7.0 STAFF DEVELOPMENT - Procedures - 18.8.0 STRATEGIC MANAGEMENT - Policy - 19.15.0 STRATEGIC MANAGEMENT - Procedures - 19.16.0 TECHNOLOGY & TELECOMMUNICATIONS - Policy - 20.18.0 TECHNOLOGY & TELECOMMUNICATIONS - Procedures - 20.19.0
disability plans	PERSONNEL - Recruitment - 15.10.0 STRATEGIC MANAGEMENT - Planning - 19.14.3-4
disabled access	PROPERTY MANAGEMENT - Compliance - 16.5.1 PROPERTY MANAGEMENT - Planning - 16.18.2-3
disaster plans	STRATEGIC MANAGEMENT - Implementation - 19.9.3 STRATEGIC MANAGEMENT - Planning - 19.14.3-4 STRATEGIC MANAGEMENT - Reporting - 19.17.1 STRATEGIC MANAGEMENT - Reporting - 19.17.4
disaster repairs	PROPERTY MANAGEMENT - Maintenance - 16.16.0
disasters	STRATEGIC MANAGEMENT - Implementation - 19.9.3 STRATEGIC MANAGEMENT - Reporting - 19.17.1, 19.17.4 TECHNOLOGY & TELECOMMUNICATIONS - Data administration - 20.9.1
discipline	PERSONNEL - Misconduct - 15.8.0
disclosures	PERSONNEL - Employee service history - 15.4.6
disclosures, pecuniary interest	GOVERNING BODIES - Compliance - 9.8.0 PERSONNEL - Employee service history - 15.4.6
disclosures, protective	GOVERNING BODIES - Corruption - 9.9.1 GOVERNMENT RELATIONS - Inquiries - 10.6.0
discovery orders	LEGAL SERVICES - Litigation - 13.4.0
dismissal	GOVERNING BODIES - Appeals - 9.3.1 GOVERNING BODIES - Membership - 9.11.1-2 OCCUPATIONAL HEALTH & SAFETY - Representatives - 14.11.0
dispatch	EQUIPMENT & STORES - Allocation - 5.3.1-2 INFORMATION MANAGEMENT - Distribution - 12.12.0 PUBLICATION - Distribution - 17.5.0 TECHNOLOGY & TELECOMMUNICATIONS - Allocation - 20.3.0
displays	COMMUNITY RELATIONS - Exhibitions - 2.10.0 COMMUNITY RELATIONS - Marketing - 2.14.0
disposal	EQUIPMENT & STORES - Disposal - 5.8.0 EQUIPMENT & STORES - Policy - 5.15.0 EQUIPMENT & STORES - Procedures - 5.16.0 FLEET MANAGEMENT - Disposal - 8.7.0 INFORMATION MANAGEMENT - Control - 12.9.0 INFORMATION MANAGEMENT - Disposal - 12.11.0 PROPERTY MANAGEMENT - Disposal - 16.8.0 TECHNOLOGY & TELECOMMUNICATIONS - Disposal - 20.10.0 TECHNOLOGY & TELECOMMUNICATIONS - Security - 20.23.0
dispute contingency plans	INDUSTRIAL RELATIONS - Planning - 11.8.0
disputes	COMPENSATION - Claims - 3.2.0 INDUSTRIAL RELATIONS - Disputes - 11.4.0 OCCUPATIONAL HEALTH & SAFETY - Inspections - 14.6.0 PERSONNEL - Grievances - 15.5.0 PERSONNEL - Misconduct - 15.8.0
dissection sheets	FINANCIAL MANAGEMENT - Accounting - 7.1.6
distributed management agreements	INFORMATION MANAGEMENT - Agreements - 12.2.1
distribution	EQUIPMENT & STORES - Allocation - 5.3.1-2 INFORMATION MANAGEMENT - Distribution - 12.12.0 PUBLICATION - Distribution - 17.5.0 TECHNOLOGY & TELECOMMUNICATIONS - Allocation - 20.3.0
domain names	PUBLICATION - Compliance - 17.3.1 TECHNOLOGY & TELECOMMUNICATIONS - Acquisition - 20.1.0
donations	COMMUNITY RELATIONS - Donations - 2.7.0 FINANCIAL MANAGEMENT - Accounting - 7.1.1 INFORMATION MANAGEMENT - Donations - 12.13.0
doubtful debts	FINANCIAL MANAGEMENT - Accounting - 7.1.1 FINANCIAL MANAGEMENT - Corruption - 7.10.1
drafting	PUBLICATION - Drafting - 17.6.0 STRATEGIC MANAGEMENT - Legislation - 19.12.1
drawings (construction)	PROPERTY MANAGEMENT - Construction - 16.7.1-2
drivers’ licences	FLEET MANAGEMENT - Accidents - 8.1.0 FLEET MANAGEMENT - Arrangements - 8.3.0
driving infringements	FLEET MANAGEMENT - Infringements - 8.8.1
drug testing	OCCUPATIONAL HEALTH & SAFETY - Compliance - 14.4.7
due diligence checks	PROPERTY MANAGEMENT - Acquisition - 16.1.1-2 TENDERING - 21.0.1
duns	FINANCIAL MANAGEMENT - Compliance - 7.9.1
duty statements	ESTABLISHMENT - Variations - 6.7.1 PERSONNEL - Employee service history - 15.4.2-4

E

keyword	GA28 class reference
email address lists	COMMUNITY RELATIONS - Customer service - 2.6.4 COMMUNITY RELATIONS - Greetings - 2.11.1 COMMUNITY RELATIONS - Liaison - 2.13.2 INFORMATION MANAGEMENT - Customer service - 12.10.6
email policy	INFORMATION MANAGEMENT - Policy - 12.21.0
e-tags	FLEET MANAGEMENT - Acquisition - 8.2.2
EAPS	STRATEGIC MANAGEMENT - Planning - 19.14.3-4
earning records (employee)	FINANCIAL MANAGEMENT - Salaries - 7.18.0
earnings, statements of	FINANCIAL MANAGEMENT - Accounting - 7.1.5
easement arrangements	PROPERTY MANAGEMENT - Acquisition - 16.1.0
economic appraisals	FINANCIAL MANAGEMENT - Planning - 7.13.0
education	STAFF DEVELOPMENT - 18.0.0 STAFF DEVELOPMENT - Training - 18.11.2
educational qualifications	PERSONNEL - Employee service history - 15.4.2-3
elections	GOVERNING BODIES - Membership - 9.11.3
electrical maintenance	PROPERTY MANAGEMENT - Maintenance - 16.16.0
electronic publications	COMMUNITY RELATIONS - Conferences - 2.5.1 COMMUNITY RELATIONS - Marketing - 2.14.2 GOVERNMENT RELATIONS - Reporting - 10.11.1-2 PUBLICATION - Production - 17.15.0 STRATEGIC MANAGEMENT - Planning - 19.14.0
emergencies	STRATEGIC MANAGEMENT - Implementation - 19.9.0 STRATEGIC MANAGEMENT - Planning - 19.14.3-4 STRATEGIC MANAGEMENT - Reporting - 19.17.1, 19.17.4
emergency evacuation plans	OCCUPATIONAL HEALTH & SAFETY - Planning - 14.7.0 STRATEGIC MANAGEMENT - Implementation - 19.9.0 STRATEGIC MANAGEMENT - Planning - 19.14.3-4 STRATEGIC MANAGEMENT - Reporting - 19.17.1, 19.17.4
emergency leave	PERSONNEL - Leave, attendance and absences - 15.7.3
employee assistance schemes	PERSONNEL - Advice - 15.1.0
employee counselling	PERSONNEL - Advice - 15.1.0
employee counselling programs	PERSONNEL - Advice - 15.1.0
employee entitlements	FINANCIAL MANAGEMENT - Salaries - 7.18.1-2
employee pay history	FINANCIAL MANAGEMENT - Salaries - 7.18.1
employee service history (personnel)	PERSONNEL - Employee service history - 15.4.0
employee tax certificates	FINANCIAL MANAGEMENT - Accounting - 7.1.5
employees	PERSONNEL - 15.0.0
employment agencies	CONTRACTING-OUT - 4.0.0
employment applications	PERSONNEL - Recruitment - 15.10.0
employment declaration forms	FINANCIAL MANAGEMENT - Accounting - 7.1.5
employment histories	PERSONNEL - Employee service history - 15.4.1
employment policy	STRATEGIC MANAGEMENT - Policy - 19.15.1
employment schemes	PERSONNEL - Employee service history - 15.4.8 PERSONNEL - Recruitment - 15.10.3
employment screening	PERSONNEL - Compliance - 15.3.1 PERSONNEL - Recruitment - 15.10.1
encryption	TECHNOLOGY & TELECOMMUNICATIONS - Security - 20.23.2
endangered species	PROPERTY MANAGEMENT - Flora & fauna management - 16.10.2
endorsed suppliers	COMMUNITY RELATIONS - Acquisition - 2.1.0 COMMUNITY RELATIONS - Evaluation - 2.9.0 EQUIPMENT & STORES - Acquisition - 5.1.0 EQUIPMENT & STORES - Evaluation - 5.9.0 FINANCIAL MANAGEMENT - Evaluation - 7.11.0 FLEET MANAGEMENT - Acquisition - 8.2.0 INFORMATION MANAGEMENT - Acquisition - 12.1.0 INFORMATION MANAGEMENT - Evaluation - 12.15.0 PROPERTY MANAGEMENT - Acquisition - 16.1.0 PROPERTY MANAGEMENT - Evaluation - 16.9.0 STAFF DEVELOPMENT - Acquisition - 18.1.0 TECHNOLOGY & TELECOMMUNICATIONS - Acquisition - 20.1.0 TECHNOLOGY & TELECOMMUNICATIONS - Evaluation - 20.11.0
energy management plans	PROPERTY MANAGEMENT - Planning - 16.18.2-3 PROPERTY MANAGEMENT - Policy - 16.19.0 PROPERTY MANAGEMENT - Procedures - 16.20.0
energy management systems	PROPERTY MANAGEMENT - Installation - 16.12.0 PROPERTY MANAGEMENT - Maintenance - 16.16.5
enhancements (technology)	TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.5
enquiries	COMMUNITY RELATIONS - Customer service - 2.6.0 COMMUNITY RELATIONS - Enquiries - 2.8.0 INFORMATION MANAGEMENT - Customer service - 12.10.0 INFORMATION MANAGEMENT - Enquiries - 12.14.0 PUBLICATION - Enquiries - 17.7.0
enterprise agreements	INDUSTRIAL RELATIONS - Agreements - 11.1.0
enterprise bargaining	INDUSTRIAL RELATIONS - Agreements - 11.1.0
entertainment	COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.3 COMMUNITY RELATIONS - Conferences - 2.5.0
entry permits	OCCUPATIONAL HEALTH & SAFETY - Compliance - 14.4.5 PROPERTY MANAGEMENT - Security - 16.24.5
environmental audits	PROPERTY MANAGEMENT - Audit - 16.3.0
environmental impact statements/assessments	PROPERTY MANAGEMENT - Acquisition - 16.1.1-2 PROPERTY MANAGEMENT - Conservation - 16.6.5-6 PROPERTY MANAGEMENT - Construction - 16.7.1-2
environmental monitoring	OCCUPATIONAL HEALTH & SAFETY - Compliance - 14.4.0 OCCUPATIONAL HEALTH & SAFETY - Risk management - 14.13.0 PROPERTY MANAGEMENT - Compliance - 16.5.0 PROPERTY MANAGEMENT - Conservation - 16.6.5-6 PROPERTY MANAGEMENT - Planning - 16.18.2-3 PROPERTY MANAGEMENT - Procedures - 16.20.0 PROPERTY MANAGEMENT - Reporting - 16.21.0
equal employment opportunity	GOVERNMENT RELATIONS - Reporting - 10.11.0 GOVERNMENT RELATIONS - Submissions - 10.13.3 STRATEGIC MANAGEMENT - Implementation - 19.9.1 STRATEGIC MANAGEMENT - Planning - 19.14.3-4 STRATEGIC MANAGEMENT - Policy - 19.15.1-2 STRATEGIC MANAGEMENT - Procedures - 19.16.0
equipment & stores	CONTRACTING-OUT- 4.0.0 EQUIPMENT & STORES - Acquisition - 5.1.0 EQUIPMENT & STORES - Agreements - 5.2.0 EQUIPMENT & STORES - Allocation - 5.3.0 EQUIPMENT & STORES - Arrangements - 5.4.0 EQUIPMENT & STORES - Audit - 5.5.0 EQUIPMENT & STORES - Claims - 5.6.0 EQUIPMENT & STORES - Compliance - 5.7.0 EQUIPMENT & STORES - Disposal - 5.8.0 EQUIPMENT & STORES - Evaluation - 5.9.0 EQUIPMENT & STORES - Installation - 5.10.0 EQUIPMENT & STORES - Insurance - 5.11.0 EQUIPMENT & STORES - Leasing - 5.12.0 EQUIPMENT & STORES - Leasing-out - 5.13.0 EQUIPMENT & STORES - Maintenance - 5.14.0 EQUIPMENT & STORES - Policy - 5.15.0 EQUIPMENT & STORES - Procedures - 5.16.0 EQUIPMENT & STORES - Reporting - 5.17.0 EQUIPMENT & STORES - Reviewing - 5.18.0 EQUIPMENT & STORES - Security - 5.19.0 EQUIPMENT & STORES - Stocktake - 5.20.0 TENDERING - 21.0.0
equipment registers	EQUIPMENT & STORES - Acquisition - 5.1.0 EQUIPMENT & STORES - Stocktake - 5.20.1 FINANCIAL MANAGEMENT - Asset register - 7.5.1
equipment/plant history records	EQUIPMENT & STORES - Acquisition - 5.1.0 EQUIPMENT & STORES - Stocktake - 5.20.1 FINANCIAL MANAGEMENT - Asset register - 7.5.1
equity	PERSONNEL - Advice - 15.1.0 PERSONNEL - Grievances - 15.5.0 PERSONNEL - Misconduct - 15.8.0 STRATEGIC MANAGEMENT - Policy - 19.15.0
establishment	COMMITTEES - 1.0.0 ESTABLISHMENT - Evaluation - 6.1.0 ESTABLISHMENT - Planning - 6.2.0 ESTABLISHMENT - Policy - 6.3.0 ESTABLISHMENT - Procedures - 6.4.0 ESTABLISHMENT - Reporting - 6.5.0 ESTABLISHMENT - Restructuring - 6.6.0 ESTABLISHMENT - Variations - 6.7.0
establishment variation authorities	ESTABLISHMENT - Variations - 6.7.0
estimates	FINANCIAL MANAGEMENT - Budgeting - 7.8.0 PROPERTY MANAGEMENT - Acquisition - 16.1.0
estrays	INFORMATION MANAGEMENT - Disposal - 12.11.7
ethics	PERSONNEL - Grievances - 15.5.0 PERSONNEL - Misconduct - 15.8.0 STRATEGIC MANAGEMENT - Planning - 19.14.3-4 STRATEGIC MANAGEMENT - Policy - 19.15.0
ethnic affairs priority statement (EAPS)	STRATEGIC MANAGEMENT - Planning - 19.14.3-4
evaluation	COMMUNITY RELATIONS – Customer service – 2.6.6 COMMUNITY RELATIONS - Evaluation - 2.9.0 COMMUNITY RELATIONS - Reviewing - 2.21.0 EQUIPMENT & STORES - Evaluation - 5.9.0 EQUIPMENT & STORES - Reviewing - 5.18.0 ESTABLISHMENT - Evaluation - 6.1.0 FINANCIAL MANAGEMENT - Evaluation - 7.11.0 FINANCIAL MANAGEMENT - Reviewing - 7.17.0 FLEET MANAGEMENT - Reviewing - 8.17.0 INFORMATION MANAGEMENT - Compliance - 12.7.1 INFORMATION MANAGEMENT - Evaluation - 12.15.0 INFORMATION MANAGEMENT - Reviewing - 12.24.0 OCCUPATIONAL HEALTH & SAFETY - Reviewing - 14.12.0 PERSONNEL - Performance management - 15.9.0 PERSONNEL - Recruitment - 15.10.0 PROPERTY MANAGEMENT - Evaluation - 16.9.0 PROPERTY MANAGEMENT - Reviewing - 16.22.0 PUBLICATION - Evaluation - 17.8.0 PUBLICATION - Reviewing - 17.17.0 STAFF DEVELOPMENT - Evaluation - 18.5.0 STAFF DEVELOPMENT - Reviewing - 18.10.0 STRATEGIC MANAGEMENT - Evaluation - 19.7.0 TECHNOLOGY & TELECOMMUNICATIONS - Evaluation - 20.11.0 TECHNOLOGY & TELECOMMUNICATIONS - Reviewing - 20.22.0
events	COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.0 COMMUNITY RELATIONS – Customer service – 2.6.7
examinations	PERSONNEL - Employee service history - 15.4.0 PERSONNEL - Leave, attendance and absences - 15.7.0 STAFF DEVELOPMENT - Training - 18.11.4
examinations leave	PERSONNEL - Leave, attendance and absences - 15.7.3
exchange	EQUIPMENT & STORES - Disposal - 5.8.0 EQUIPMENT & STORES - Policy - 5.15.0 EQUIPMENT & STORES - Procedures - 5.16.0 FLEET MANAGEMENT - Disposal - 8.7.0 PROPERTY MANAGEMENT - Disposal - 16.8.0 TECHNOLOGY & TELECOMMUNICATIONS - Disposal - 20.10.0
executive management boards	GOVERNING BODIES - 9.0.0
executive officers	COMMUNITY RELATIONS - Addresses - 2.2.3 FLEET MANAGEMENT - Authorisation - 8.4.2 STRATEGIC MANAGEMENT - Meetings - 19.13.2-3
exemptions from information legislation	INFORMATION MANAGEMENT - Compliance - 12.7.2
exhibitions	COMMUNITY RELATIONS - Marketing - 2.14.1
expenditure records	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
explanatory memoranda	GOVERNMENT RELATIONS - Legislation - 10.7.1
exposure to hazardous substances	COMPENSATION - Claims - 3.2.0 OCCUPATIONAL HEALTH & SAFETY - Accidents - 14.1.0 OCCUPATIONAL HEALTH & SAFETY - Compliance - 14.4.4
extended leave	FINANCIAL MANAGEMENT - Salaries - 7.18.1-2 PERSONNEL - Leave, attendance and absences - 15.7.2
external committees	COMMITTEES - 1.0.1 COMMITTEES - 1.0.2 COMMITTEES - 1.0.3 COMMITTEES - 1.0.4

F

Keyword	GA28 class reference
family and community service leave	PERSONNEL - Leave, attendance and absences - 15.7.3
family leave	PERSONNEL - Leave, attendance and absences - 15.7.3
farm animals	PROPERTY MANAGEMENT – Flora, fauna & animal management – 16.10.3
fatalities	COMPENSATION - Claims - 3.2.2 OCCUPATIONAL HEALTH & SAFETY - Accidents - 14.1.2
fauna	PROPERTY MANAGEMENT - Flora & fauna management - 16.10.0
fbt	FINANCIAL MANAGEMENT - Accounting - 7.1.5 FINANCIAL MANAGEMENT - Salaries - 7.18.0 FLEET MANAGEMENT - Arrangements - 8.3.2 FLEET MANAGEMENT - Compliance - 8.6.1, 8.6.3 GOVERNING BODIES - Membership - 9.11.4
feasibility studies	COMMUNITY RELATIONS - Evaluation - 2.9.0 EQUIPMENT & STORES - Evaluation - 5.9.0 FINANCIAL MANAGEMENT - Evaluation - 7.11.0 INFORMATION MANAGEMENT - Evaluation - 12.15.0 PROPERTY MANAGEMENT - Evaluation - 16.9.0 PUBLICATION - Evaluation - 17.8.0 STAFF DEVELOPMENT – Evaluation - 18.5.0 STRATEGIC MANAGEMENT - Evaluation - 19.7.0 TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.0 TECHNOLOGY & TELECOMMUNICATIONS - Evaluation - 20.11.0
feedback	COMMUNITY RELATIONS - Public reaction - 2.19.0 INDUSTRIAL RELATIONS - Grievances - 11.5.1 INFORMATION MANAGEMENT - Cases - 12.6.0 INFORMATION MANAGEMENT - Customer service - 12.10.5 TECHNOLOGY & TELECOMMUNICATIONS - Customer service - 20.8.4
fees	EQUIPMENT & STORES - Compliance - 5.7.2 GOVERNING BODIES - Membership - 9.11.4 OCCUPATIONAL HEALTH & SAFETY - Compliance - 14.4.1-2
festivities	COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.0
file census	INFORMATION MANAGEMENT - Inventory - 12.18.1
file movement records	INFORMATION MANAGEMENT - Control - 12.9.0
filing cabinets	EQUIPMENT & STORES - Security - 5.19.2
films and videos	COMMUNITY RELATIONS - Addresses - 2.2.6 PUBLICATION - Production - 17.15.8 STAFF DEVELOPMENT - Training - 18.11.6-7
financial authorities	STRATEGIC MANAGEMENT - Authorisation - 19.3.0
financial counselling	PERSONNEL - Advice - 15.1.0
financial delegations	GOVERNING BODIES - Authorisation - 9.6.0 GOVERNMENT RELATIONS - Authorisation - 10.4.1 INFORMATION MANAGEMENT - Security - 12.25.4 STRATEGIC MANAGEMENT - Authorisation - 19.3.0
financial management	FINANCIAL MANAGEMENT - 7.0.0 FINANCIAL MANAGEMENT - Accounting - 7.1.0 FINANCIAL MANAGEMENT - Advice - 7.2.0 FINANCIAL MANAGEMENT - Agreements - 7.3.0 FINANCIAL MANAGEMENT - Allocation - 7.4.0 FINANCIAL MANAGEMENT - Asset register - 7.5.0 FINANCIAL MANAGEMENT - Audit - 7.6.0 FINANCIAL MANAGEMENT - Authorisation - 7.7.0 FINANCIAL MANAGEMENT - Budgeting - 7.8.0 FINANCIAL MANAGEMENT - Compliance - 7.9.0 FINANCIAL MANAGEMENT - Corruption - 7.10.0 FINANCIAL MANAGEMENT - Evaluation - 7.11.0 FINANCIAL MANAGEMENT - Financial statements - 7.12.0 FINANCIAL MANAGEMENT - Planning - 7.13.0 FINANCIAL MANAGEMENT - Policy - 7.14.0 FINANCIAL MANAGEMENT - Procedures - 7.15.0 FINANCIAL MANAGEMENT - Reporting - 7.16.0 FINANCIAL MANAGEMENT - Reviewing - 7.17.0 FINANCIAL MANAGEMENT - Salaries - 7.18.0 FINANCIAL MANAGEMENT - Treasury management - 7.19.0
financial position, statements of	FINANCIAL MANAGEMENT - Accounting - 7.1.1 FINANCIAL MANAGEMENT - Financial statements - 7.12.0
financial statements (financial management)	FINANCIAL MANAGEMENT - Financial statements - 7.12.0
fines	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6 FLEET MANAGEMENT - Infringements - 8.8.1 PERSONNEL - Misconduct - 15.8.0
fire panels	PROPERTY MANAGEMENT - Installation - 16.12.0
fire prevention or outbreak	PROPERTY MANAGEMENT - Compliance - 16.5.1 PROPERTY MANAGEMENT - Security - 16.24.1-2 STRATEGIC MANAGEMENT - Implementation - 19.9.3 STRATEGIC MANAGEMENT - Planning - 19.14.3-4
fire surveys	PROPERTY MANAGEMENT - Reporting - 16.21.0
fire wardens	OCCUPATIONAL HEALTH & SAFETY - Representatives - 14.11.2
firewalls	TECHNOLOGY & TELECOMMUNICATIONS - Security - 20.23.2
first aid	OCCUPATIONAL HEALTH & SAFETY - Accidents - 14.1.5-6 OCCUPATIONAL HEALTH & SAFETY - Representatives - 14.11.2
fit-outs	EQUIPMENT & STORES - Installation - 5.10.0 EQUIPMENT & STORES - Maintenance - 5.14.0 FLEET MANAGEMENT - Authorisation - 8.4.1 FLEET MANAGEMENT - Maintenance - 8.12.0 PROPERTY MANAGEMENT - Construction - 16.7.4 PROPERTY MANAGEMENT - Installation - 16.12.0 PROPERTY MANAGEMENT - Maintenance - 16.16.0 TECHNOLOGY & TELECOMMUNICATIONS - Installation - 20.13.0
fitness to continue	COMPENSATION - Claims - 3.2.0
fleet improvement plans	FLEET MANAGEMENT - Planning - 8.13.0
fleet management	FLEET MANAGEMENT - 8.0.0 FLEET MANAGEMENT - Accidents - 8.1.0 FLEET MANAGEMENT - Acquisition - 8.2.0 FLEET MANAGEMENT - Arrangements - 8.3.0 FLEET MANAGEMENT - Authorisation - 8.4.0 FLEET MANAGEMENT - Claims - 8.5.0 FLEET MANAGEMENT - Compliance - 8.6.0 FLEET MANAGEMENT - Disposal - 8.7.0 FLEET MANAGEMENT - Infringements - 8.8.0 FLEET MANAGEMENT - Insurance - 8.9.0 FLEET MANAGEMENT - Leasing - 8.10.0 FLEET MANAGEMENT - Leasing-out - 8.11.0 FLEET MANAGEMENT - Maintenance - 8.12.0 FLEET MANAGEMENT - Planning - 8.13.0 FLEET MANAGEMENT - Policy - 8.14.0 FLEET MANAGEMENT - Procedures - 8.15.0 FLEET MANAGEMENT - Reporting - 8.16.0 FLEET MANAGEMENT - Reviewing - 8.17.0
flex sheets	PERSONNEL - Leave, attendance and absences - 15.7.4
flex time sheets	PERSONNEL - Leave, attendance and absences - 15.7.4
flexible work practices	INDUSTRIAL RELATIONS - Agreements - 11.1.3 INDUSTRIAL RELATIONS - Policy - 11.9.0 INDUSTRIAL RELATIONS - Procedures - 11.10.0 PERSONNEL - Advice - 15.1.1 PERSONNEL - Leave, attendance and absences - 15.7.0
floods	STRATEGIC MANAGEMENT - Implementation - 19.9.3 STRATEGIC MANAGEMENT - Planning - 19.14.3-4
flora, fauna & animal management (property management)	PROPERTY MANAGEMENT - Flora & fauna management - 16.10.0
forums	COMMUNITY RELATIONS - Conferences - 2.5.0 GOVERNING BODIES - Training and development - 9.15.1-2 STAFF DEVELOPMENT - Conferences - 18.4.0 STAFF DEVELOPMENT - Training - 18.11.0
fraud control	FINANCIAL MANAGEMENT - Corruption - 7.10.0 FINANCIAL MANAGEMENT - Corruption - 7.10.1 GOVERNING BODIES - Corruption - 9.9.0 STRATEGIC MANAGEMENT - Corruption - 19.5.0 STRATEGIC MANAGEMENT - Planning - 19.14.3-4 STRATEGIC MANAGEMENT - Policy - 19.15.0 STRATEGIC MANAGEMENT - Procedures - 19.16.0
freedom of information	INFORMATION MANAGEMENT - Cases - 12.6.0 INFORMATION MANAGEMENT - Compliance - 12.7.4 INFORMATION MANAGEMENT - Reporting - 12.23.3
fringe benefits tax (fbt)	FINANCIAL MANAGEMENT - Accounting - 7.1.5 FINANCIAL MANAGEMENT - Salaries - 7.18.0 FLEET MANAGEMENT - Arrangements - 8.3.2 FLEET MANAGEMENT - Compliance - 8.6.1, 8.6.3 GOVERNING BODIES - Membership - 9.11.4
fuel/fuel cards	FLEET MANAGEMENT - Acquisition - 8.2.2 FLEET MANAGEMENT - Authorisation - 8.4.1 FLEET MANAGEMENT - Reporting - 8.16.1
functional analysis	INFORMATION MANAGEMENT - Policy - 12.21.4
functional retention and disposal authority	INFORMATION MANAGEMENT - Policy - 12.21.3-4
functions	COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.0
functions, transfer of	ESTABLISHMENT - Restructuring - 6.6.0 TECHNOLOGY & TELECOMMUNICATIONS - Restructuring - 20.21.0
fundraising	COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.2 COMMUNITY RELATIONS - Marketing - 2.14.0
funds allocation	EQUIPMENT & STORES - Allocation - 5.3.0 FINANCIAL MANAGEMENT - Allocation - 7.4.0
furniture	EQUIPMENT & STORES - 5.0.0 FINANCIAL MANAGEMENT - Asset register - 7.5.1

G

Keyword	GA28 class reference
garaging of vehicles	FLEET MANAGEMENT - Authorisation - 8.4.2
garnishments	FINANCIAL MANAGEMENT - Salaries - 7.18.0
gifts and benefits register	STRATEGIC MANAGEMENT - Corruption - 19.5.1
GIPAA	INFORMATION MANAGEMENT - Cases - 12.6.0 INFORMATION MANAGEMENT - Compliance - 12.7.4 INFORMATION MANAGEMENT - Reporting - 12.23.3
goods inward books/records	EQUIPMENT & STORES - Acquisition - 5.1.1
governing & corporate bodies	COMMUNITY RELATIONS - Addresses - 2.2.3 GOVERNING & CORPORATE BODIES - 9.0.0 GOVERNING & CORPORATE BODIES - Advice - 9.1.0 GOVERNING & CORPORATE BODIES - Agreements - 9.2.0 GOVERNING & CORPORATE BODIES - Appeals - 9.3.0 GOVERNING & CORPORATE BODIES - Arrangements - 9.4.0 GOVERNING & CORPORATE BODIES - Audit - 9.5.0 GOVERNING & CORPORATE BODIES - Authorisation - 9.6.0 GOVERNING & CORPORATE BODIES - Authorities - 9.7.0 GOVERNING & CORPORATE BODIES - Compliance - 9.8.0 GOVERNING & CORPORATE BODIES - Corruption - 9.9.0 GOVERNING & CORPORATE BODIES - Meetings - 9.10.0 GOVERNING & CORPORATE BODIES - Membership - 9.11.0 GOVERNING & CORPORATE BODIES - Performance management - 9.12.0 GOVERNING & CORPORATE BODIES - Policy - 9.13.0 GOVERNING & CORPORATE BODIES - Procedures - 9.14.0 GOVERNING & CORPORATE BODIES - Training and development - 9.15.0
government and related employees appeal tribunal (great)	PERSONNEL - Grievances - 15.5.0 PERSONNEL - Misconduct - 15.8.0 PERSONNEL - Recruitment - 15.10.1
government energy management policy	FLEET MANAGEMENT - Reporting - 8.16.1
government relations	GOVERNMENT RELATIONS - 10.0.0 GOVERNMENT RELATIONS - Addresses - 10.1.0 GOVERNMENT RELATIONS - Advice - 10.2.0 GOVERNMENT RELATIONS - Agreements - 10.3.0 GOVERNMENT RELATIONS - Authorisation - 10.4.0 GOVERNMENT RELATIONS - Compliance - 10.5.0 GOVERNMENT RELATIONS - Conferences - 10.7.0 GOVERNMENT RELATIONS - Inquiries - 10.6.0 GOVERNMENT RELATIONS - Legislation - 10.7.0 GOVERNMENT RELATIONS - Meetings - 10.8.0 GOVERNMENT RELATIONS - Policy - 10.9.0 GOVERNMENT RELATIONS - Procedures - 10.10.0 GOVERNMENT RELATIONS - Reporting - 10.11.0 GOVERNMENT RELATIONS - Representations - 10.12.0 GOVERNMENT RELATIONS - Submissions - 10.13.0 GOVERNMENT RELATIONS - Visits - 10.14.0
grading, positions	ESTABLISHMENT - Policy - 6.3.0 ESTABLISHMENT - Procedures - 6.4.0
graduate employee schemes	PERSONNEL - Recruitment - 15.10.3
graduate training	STAFF DEVELOPMENT - Training - 18.11.0
grant funding	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
grant funding and allocation	STRATEGIC MANAGEMENT - Grant funding - 19.8.0
grants	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6 STRATEGIC MANAGEMENT - Grant funding - 19.8.0
graphic design	PUBLICATION - Production - 17.15.8
greeting cards	COMMUNITY RELATIONS - Greetings - 2.11.1
greetings (community relations)	COMMUNITY RELATIONS - Greetings - 2.11.0
grievances	COMMUNITY RELATIONS - Public reaction - 2.19.0 COMPENSATION - Procedures - 3.6.0 INDUSTRIAL RELATIONS - Grievances - 11.5.0 INDUSTRIAL RELATIONS - Procedures - 11.10.0 INFORMATION MANAGEMENT - Cases - 12.6.0 INFORMATION MANAGEMENT - Procedures - 12.22.0 PERSONNEL - Grievances - 15.5.0
grounds	PROPERTY MANAGEMENT - 16.0.0
group certificates	FINANCIAL MANAGEMENT - Accounting - 7.1.5
guarantees	EQUIPMENT & STORES - Acquisition - 5.1.3 TECHNOLOGY & TELECOMMUNICATIONS - Acquisition - 20.1.4
guarantees of service	COMMUNITY RELATIONS - Customer service - 2.6.1-2 INFORMATION MANAGEMENT - Customer service - 12.10.1-2 STRATEGIC MANAGEMENT - Customer service - 19.6.1 TECHNOLOGY & TELECOMMUNICATIONS - Customer service - 20.8.1-2
guarding	PROPERTY MANAGEMENT - Security - 16.24.4
guest lists	COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.1-2 COMMUNITY RELATIONS - Customer service - 2.6.4 COMMUNITY RELATIONS - Greetings - 2.11.1 COMMUNITY RELATIONS - Liaison - 2.13.2 INFORMATION MANAGEMENT - Customer service - 12.10.6
guest speakers	COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.3 COMMUNITY RELATIONS - Conferences - 2.5.2 STAFF DEVELOPMENT - Conferences - 18.4.2
guidelines	COMPENSATION - Policy - 3.5.0 COMPENSATION - Procedures - 3.6.0 EQUIPMENT & STORES - Policy - 5.15.0 EQUIPMENT & STORES - Procedures - 5.16.0 ESTABLISHMENT - Policy - 6.3.0 ESTABLISHMENT - Procedures - 6.4.0 FINANCIAL MANAGEMENT - Policy - 7.14.0 FINANCIAL MANAGEMENT - Procedures - 7.15.0 FLEET MANAGEMENT - Policy - 8.14.0 FLEET MANAGEMENT - Procedures - 8.15.0 GOVERNING & CORPORATE BODIES - Policy - 9.13.0 GOVERNING & CORPORATE BODIES - Procedures - 9.14.0 GOVERNMENT RELATIONS - Policy - 10.9.0 GOVERNMENT RELATIONS - Procedures - 10.10.0 INDUSTRIAL RELATIONS - Policy - 11.9.0 INDUSTRIAL RELATIONS - Procedures - 11.10.0 INFORMATION MANAGEMENT - Policy - 12.21.0 INFORMATION MANAGEMENT - Procedures - 12.22.0 LEGAL SERVICES - Policy - 13.6.0 LEGAL SERVICES - Procedures - 13.7.0 OCCUPATIONAL HEALTH & SAFETY - Policy - 14.8.0 OCCUPATIONAL HEALTH & SAFETY - Procedures - 14.9.0 PROPERTY MANAGEMENT - Policy - 16.19.0 PROPERTY MANAGEMENT - Procedures - 16.20.0 PUBLICATION - Policy - 17.13.0 PUBLICATION - Procedures - 17.14.0 STAFF DEVELOPMENT - Policy - 18.7.0 STAFF DEVELOPMENT - Procedures - 18.8.0 STRATEGIC MANAGEMENT - Policy - 19.15.0 STRATEGIC MANAGEMENT - Procedures - 19.16.0 TECHNOLOGY & TELECOMMUNICATIONS - Policy - 20.18.0 TECHNOLOGY & TELECOMMUNICATIONS - Procedures - 20.19.0

H

Keyword	GA28 class reference
handbooks	COMPENSATION - Procedures - 3.6.0 EQUIPMENT & STORES - Procedures - 5.16.3 ESTABLISHMENT - Procedures - 6.4.0 FINANCIAL MANAGEMENT - Procedures - 7.15.0 FLEET MANAGEMENT - Procedures - 8.15.0 GOVERNING & CORPORATE BODIES - Procedures - 9.14.0 GOVERNMENT RELATIONS - Procedures - 10.10.0 INDUSTRIAL RELATIONS - Procedures - 11.10.0 INFORMATION MANAGEMENT - Procedures - 12.22.0 LEGAL SERVICES - Procedures - 13.7.0 OCCUPATIONAL HEALTH & SAFETY - Procedures - 14.9.0 PROPERTY MANAGEMENT - Procedures - 16.20.0 PUBLICATION - Procedures - 17.14.0 STAFF DEVELOPMENT - Procedures - 18.8.0 STRATEGIC MANAGEMENT - Procedures - 19.16.0 TECHNOLOGY & TELECOMMUNICATIONS - Procedures - 20.19.0
handover reports	EQUIPMENT & STORES - Acquisition - 5.1.1 EQUIPMENT & STORES - Disposal - 5.8.1 FLEET MANAGEMENT - Acquisition - 8.2.1 FLEET MANAGEMENT - Disposal - 8.7.1 TECHNOLOGY & TELECOMMUNICATIONS - Acquisition - 20.1.1 TECHNOLOGY & TELECOMMUNICATIONS - Disposal - 20.10.1
harassment	PERSONNEL - Grievances - 15.5.0 PERSONNEL - Misconduct - 15.8.0
hardware	TECHNOLOGY & TELECOMMUNICATIONS - 20.0.0
hazardous situations	COMPENSATION - Claims - 3.2.0 FLEET MANAGEMENT - Accidents - 8.1.0 FLEET MANAGEMENT - Reporting - 8.16.0 OCCUPATIONAL HEALTH & SAFETY - Accidents - 14.1.0 PROPERTY MANAGEMENT - Maintenance - 16.16.2
hazardous substances	OCCUPATIONAL HEALTH & SAFETY - Compliance - 14.4.0 OCCUPATIONAL HEALTH & SAFETY - Inspections - 14.6.0 OCCUPATIONAL HEALTH & SAFETY - Risk management - 14.13.0 PROPERTY MANAGEMENT - Audit - 16.3.1 PROPERTY MANAGEMENT - Conservation - 16.6.5-6 PROPERTY MANAGEMENT - Construction - 16.7.5 PROPERTY MANAGEMENT - Inspections - 16.11.1 PROPERTY MANAGEMENT - Maintenance - 16.16.6-7 STAFF DEVELOPMENT - Training - 18.11.9
hazardous substances register	OCCUPATIONAL HEALTH & SAFETY - Compliance - 14.4.4
hazards	COMPENSATION - Claims - 3.2.0 FLEET MANAGEMENT - Accidents - 8.1.0 FLEET MANAGEMENT - Reporting - 8.16.0 OCCUPATIONAL HEALTH & SAFETY - Accidents - 14.1.0 OCCUPATIONAL HEALTH & SAFETY - Inspections - 14.6.0 OCCUPATIONAL HEALTH & SAFETY - Risk management - 14.13.0 PROPERTY MANAGEMENT - Audit - 16.3.1 PROPERTY MANAGEMENT - Conservation - 16.6.5-6 PROPERTY MANAGEMENT - Construction - 16.7.5 PROPERTY MANAGEMENT - Inspections - 16.11.1 PROPERTY MANAGEMENT - Maintenance - 16.16.6-7 STAFF DEVELOPMENT - Training - 18.11.9
health and safety audits	OCCUPATIONAL HEALTH & SAFETY - Audit - 14.3.1
health privacy code of practice	INFORMATION MANAGEMENT - Policy - 12.21.1-2
health privacy principles (hpp)	INFORMATION MANAGEMENT - Agreements - 12.2.1 INFORMATION MANAGEMENT - Audit - 12.4.0 INFORMATION MANAGEMENT - Cases - 12.6.0 INFORMATION MANAGEMENT - Compliance - 12.7.0 INFORMATION MANAGEMENT - Security - 12.25.0 TECHNOLOGY & TELECOMMUNICATIONS - Compliance - 20.7.0
health promotion (occupational health & safety)	OCCUPATIONAL HEALTH & SAFETY - Health promotion - 14.5.0
health surveillance	OCCUPATIONAL HEALTH & SAFETY - Compliance - 14.4.0 OCCUPATIONAL HEALTH & SAFETY - Health promotion - 14.5.0 OCCUPATIONAL HEALTH & SAFETY - Risk management - 14.13.0
hearings	INDUSTRIAL RELATIONS - Disputes - 11.4.1 PERSONNEL - Grievances - 15.5.0 PERSONNEL - Misconduct - 15.8.0
heating	PROPERTY MANAGEMENT - Installation - 16.12.0 PROPERTY MANAGEMENT - Maintenance - 16.16.0
help desk operations	COMMUNITY RELATIONS - Customer service - 2.6.3 INFORMATION MANAGEMENT - Customer service - 12.10.3 TECHNOLOGY & TELECOMMUNICATIONS - Customer service - 20.8.3
heraldry, on property	PROPERTY MANAGEMENT - Construction - 16.7.1-2
heritage agreements	PROPERTY MANAGEMENT - Conservation - 16.6.4 PROPERTY MANAGEMENT - Construction - 16.7.1-2
heritage and conservation registers	PROPERTY MANAGEMENT - Conservation - 16.6.1
heritage asset management plan	STRATEGIC MANAGEMENT - Planning - 19.14.3-4
heritage council	PROPERTY MANAGEMENT - Conservation - 16.6.0
heritage impact statements	PROPERTY MANAGEMENT - Conservation - 16.6.0 PROPERTY MANAGEMENT - Construction - 16.7.1-2
heritage listing	PROPERTY MANAGEMENT - Acquisition - 16.1.1 PROPERTY MANAGEMENT - Conservation - 16.6.0 PROPERTY MANAGEMENT - Construction - 16.7.1 PROPERTY MANAGEMENT - Disposal - 16.8.1 PROPERTY MANAGEMENT - Planning - 16.18.0 PROPERTY MANAGEMENT - Procedures - 16.20.0 PROPERTY MANAGEMENT - Reporting - 16.21.1
heritage orders	PROPERTY MANAGEMENT - Compliance - 16.5.2 PROPERTY MANAGEMENT - Conservation - 16.6.0 PROPERTY MANAGEMENT - Construction - 16.7.0
heritage property	PROPERTY MANAGEMENT - Acquisition - 16.1.1 PROPERTY MANAGEMENT - Compliance - 16.5.2 PROPERTY MANAGEMENT - Conservation - 16.6.0 PROPERTY MANAGEMENT - Construction - 16.7.1 PROPERTY MANAGEMENT - Disposal - 16.8.1 PROPERTY MANAGEMENT - Planning - 16.18.0 PROPERTY MANAGEMENT - Procedures - 16.20.0 PROPERTY MANAGEMENT - Reporting - 16.21.1
higher duties	FINANCIAL MANAGEMENT - Salaries - 7.18.0 PERSONNEL - Employee service history - 15.4.7
hiring	EQUIPMENT & STORES - Leasing - 5.12.0 EQUIPMENT & STORES - Leasing-out - 5.13.0 FLEET MANAGEMENT - Leasing - 8.10.0 FLEET MANAGEMENT - Leasing-out - 8.11.0 PROPERTY MANAGEMENT - Leasing - 16.14.0 PROPERTY MANAGEMENT - Leasing-out - 16.15.0 TECHNOLOGY & TELECOMMUNICATIONS - Leasing-out - 20.15.0
history of the organisation	COMMUNITY RELATIONS - Marketing - 2.14.2
hold-ups	PROPERTY MANAGEMENT - Security - 16.24.1-2
home garaging of vehicles	FLEET MANAGEMENT - Authorisation - 8.4.2
honours	COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.4 COMMUNITY RELATIONS - Submissions - 2.22.1
household removals	COMPENSATION - Claims - 3.2.5 PERSONNEL - Insurance - 15.6.1

I

Keyword	GA28 class reference
identity checking	PERSONNEL - Security - 15.14.1 COMMUNITY RELATIONS – Customer Service – 2.6.8 PERSONNEL – Recruitment – 15.10.4
illegal entry	PROPERTY MANAGEMENT - Security - 16.24.1-3
images	COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.1-2 COMMUNITY RELATIONS - Marketing - 2.14.1 PROPERTY MANAGEMENT - Acquisition - 16.1.1-2 PROPERTY MANAGEMENT - Construction - 16.7.1-2 PUBLICATION - Authorisation - 17.2.1
imaging	TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.0
immunisation	OCCUPATIONAL HEALTH & SAFETY - Health promotion - 14.5.4-5
implementation	INFORMATION MANAGEMENT - Implementation - 12.16.0 STRATEGIC MANAGEMENT - Implementation - 19.9.0 TECHNOLOGY & TELECOMMUNICATIONS - Implementation - 20.12.0
improper conduct	PERSONNEL - Grievances - 15.5.0 PERSONNEL - Misconduct - 15.8.0
incapacity	COMPENSATION - Claims - 3.2.0 COMPENSATION - Insurance - 3.4.0 COMPENSATION - Policy - 3.5.0 OCCUPATIONAL HEALTH & SAFETY - Accidents - 14.1.0
incidental benefits	FINANCIAL MANAGEMENT - Accounting - 7.1.4-5 FINANCIAL MANAGEMENT - Salaries - 7.18.0 FLEET MANAGEMENT - Arrangements - 8.3.2 FLEET MANAGEMENT - Compliance - 8.6.1, 8.6.3 GOVERNING & CORPORATE BODIES - Membership - 9.11.4
incidents	COMPENSATION - Claims - 3.2.0 EQUIPMENT & STORES - Security - 5.19.0 FLEET MANAGEMENT - Accidents - 8.1.0 FLEET MANAGEMENT - Reporting - 8.16.0 INFORMATION MANAGEMENT - Security - 12.25.0 OCCUPATIONAL HEALTH & SAFETY - Accidents - 14.1.0 PROPERTY MANAGEMENT - Maintenance - 16.16.2 PROPERTY MANAGEMENT - Policy - 16.19.0 PROPERTY MANAGEMENT - Procedures - 16.20.0 PROPERTY MANAGEMENT - Reporting - 16.21.4 PROPERTY MANAGEMENT - Security - 16.24.0 TECHNOLOGY & TELECOMMUNICATIONS - Security - 20.23.0
income tax	FINANCIAL MANAGEMENT - Accounting - 7.1.5
increments (salary)	FINANCIAL MANAGEMENT - Salaries - 7.18.0
indemnity deeds	LEGAL SERVICES - Agreements - 13.2.1
independent commission against corruption	PERSONNEL - Reporting - 15.11.1
indexes	INFORMATION MANAGEMENT - Control - 12.9.0 PUBLICATION - Production - 17.15.8
induction courses	GOVERNING & CORPORATE BODIES - Training and development - 9.15.1 STAFF DEVELOPMENT - Training - 18.11.0
industrial action	INDUSTRIAL RELATIONS - Claims - 11.3.0 INDUSTRIAL RELATIONS - Disputes - 11.4.0 INDUSTRIAL RELATIONS - Planning - 11.8.0 LEGAL SERVICES - Advice - 13.1.1
industrial designs	STRATEGIC MANAGEMENT - Intellectual property - 19.10.0
industrial relations	COMMITTEES - 1.0.0 INDUSTRIAL RELATIONS - 11.0.0 INDUSTRIAL RELATIONS - Agreements - 11.1.0 INDUSTRIAL RELATIONS - Appeals - 11.2.0 INDUSTRIAL RELATIONS - Claims - 11.3.0 INDUSTRIAL RELATIONS - Disputes - 11.4.0 INDUSTRIAL RELATIONS - Grievances - 11.5.0 INDUSTRIAL RELATIONS - Insurance - 11.6.0 INDUSTRIAL RELATIONS - Meetings - 11.7.0 INDUSTRIAL RELATIONS - Planning - 11.8.0 INDUSTRIAL RELATIONS - Policy - 11.9.0 INDUSTRIAL RELATIONS - Procedures - 11.10.0 INDUSTRIAL RELATIONS - Reporting - 11.11.0 LEGAL SERVICES - Advice - 13.1.1
industrial relations commission	INDUSTRIAL RELATIONS - Appeals - 11.2.0 INDUSTRIAL RELATIONS - Disputes - 11.4.1
information management	INFORMATION MANAGEMENT - 12.0.0 INFORMATION MANAGEMENT - Acquisition - 12.1.0 INFORMATION MANAGEMENT - Agreements - 12.2.0 INFORMATION MANAGEMENT - Appeals - 12.3.0 INFORMATION MANAGEMENT - Audit - 12.4.0 INFORMATION MANAGEMENT - Authorisation - 12.5.0 INFORMATION MANAGEMENT - Cases - 12.6.0 INFORMATION MANAGEMENT - Compliance - 12.7.0 INFORMATION MANAGEMENT - Conservation - 12.8.0 INFORMATION MANAGEMENT - Control - 12.9.0 INFORMATION MANAGEMENT - Customer service - 12.10.0 INFORMATION MANAGEMENT - Disposal - 12.11.0 INFORMATION MANAGEMENT - Distribution - 12.12.0 INFORMATION MANAGEMENT - Donations - 12.13.0 INFORMATION MANAGEMENT - Enquiries - 12.14.0 INFORMATION MANAGEMENT - Evaluation - 12.15.0 INFORMATION MANAGEMENT - Implementation - 12.16.0 INFORMATION MANAGEMENT - Intellectual property - 12.17.0 INFORMATION MANAGEMENT - Inventory - 12.18.0 INFORMATION MANAGEMENT - Marketing - 12.19.0 INFORMATION MANAGEMENT - Planning - 12.20.0 INFORMATION MANAGEMENT - Policy - 12.21.0 INFORMATION MANAGEMENT - Procedures - 12.22.0 INFORMATION MANAGEMENT - Reporting - 12.23.0 INFORMATION MANAGEMENT - Reviewing - 12.24.0 INFORMATION MANAGEMENT - Security - 12.25.0
information management and technology	INFORMATION MANAGEMENT - 12.0.0 TECHNOLOGY & TELECOMMUNICATIONS - 20.0.0
information management and technology strategic plan	TECHNOLOGY & TELECOMMUNICATIONS - Planning - 20.17.0
information protection principles (ipp)	INFORMATION MANAGEMENT - Agreements - 12.2.1 INFORMATION MANAGEMENT - Audit - 12.4.0 INFORMATION MANAGEMENT - Cases - 12.6.0 INFORMATION MANAGEMENT - Compliance - 12.7.0 INFORMATION MANAGEMENT - Security - 12.25.0 TECHNOLOGY & TELECOMMUNICATIONS - Compliance - 20.7.0
information security	INFORMATION MANAGEMENT - Policy - 12.21.0 INFORMATION MANAGEMENT - Security - 12.25.0 TECHNOLOGY & TELECOMMUNICATIONS - Policy - 20.18.0 TECHNOLOGY & TELECOMMUNICATIONS - Security - 20.23.0
information security plan	TECHNOLOGY & TELECOMMUNICATIONS - Planning - 20.17.0
information services	INFORMATION MANAGEMENT - 12.0.0
information systems	INFORMATION MANAGEMENT - 12.0.0 TECHNOLOGY & TELECOMMUNICATIONS - 20.0.0
information technology and telecommunications	INFORMATION MANAGEMENT - 12.0.0 TECHNOLOGY & TELECOMMUNICATIONS - 20.0.0
information technology security policy	TECHNOLOGY & TELECOMMUNICATIONS - Policy - 20.18.0
infringements	EQUIPMENT & STORES - Compliance - 5.7.0 FLEET MANAGEMENT - Compliance - 8.6.0 PERSONNEL - Grievances - 15.5.0 PERSONNEL - Misconduct - 15.8.0 FLEET MANAGEMENT - Infringements - 8.8.0
injuries	COMPENSATION - Claims - 3.2.0 COMPENSATION - Insurance - 3.4.0 OCCUPATIONAL HEALTH & SAFETY - Accidents - 14.1.0
injuries, register of	OCCUPATIONAL HEALTH & SAFETY - Accidents - 14.1.6
injury management	COMPENSATION - Claims - 3.2.0
inquiries	COMMUNITY RELATIONS - Enquiries - 2.8.0 INFORMATION MANAGEMENT - Customer service - 12.10.0 INFORMATION MANAGEMENT - Enquiries - 12.14.0 PERSONNEL - Grievances - 15.5.0 PERSONNEL - Misconduct - 15.8.0 PUBLICATION - Enquiries - 17.7.0 GOVERNMENT RELATIONS - Inquiries - 10.6.0
inspections	EQUIPMENT & STORES - Audit - 5.5.0 EQUIPMENT & STORES - Maintenance - 5.14.0 EQUIPMENT & STORES - Stocktake - 5.20.0 FINANCIAL MANAGEMENT - Audit - 7.6.0 FLEET MANAGEMENT - Compliance - 8.6.2 GOVERNING & CORPORATE BODIES - Audit - 9.5.0 INFORMATION MANAGEMENT - Audit - 12.4.0 INFORMATION MANAGEMENT - Compliance - 12.7.1 INFORMATION MANAGEMENT - Inventory - 12.18.0 OCCUPATIONAL HEALTH & SAFETY - Audit - 14.3.0 OCCUPATIONAL HEALTH & SAFETY - Inspections - 14.6.0 PROPERTY MANAGEMENT - Audit - 16.3.0 PROPERTY MANAGEMENT - Inspections - 16.11.0 PUBLICATION - Stocktake - 17.18.0 STAFF DEVELOPMENT - Audit - 18.3.0 STRATEGIC MANAGEMENT - Audit - 19.2.0 TECHNOLOGY & TELECOMMUNICATIONS - Audit - 20.6.0
installation	EQUIPMENT & STORES - Installation - 5.10.0 PROPERTY MANAGEMENT - Installation - 16.12.0 STRATEGIC MANAGEMENT - Implementation - 19.9.0 TECHNOLOGY & TELECOMMUNICATIONS - Implementation - 20.12.0 TECHNOLOGY & TELECOMMUNICATIONS - Installation - 20.13.0
instructions	EQUIPMENT & STORES - Procedures - 5.16.3 ESTABLISHMENT - Procedures - 6.4.0 FINANCIAL MANAGEMENT - Procedures - 7.15.0 FLEET MANAGEMENT - Procedures - 8.15.0 GOVERNMENT RELATIONS - Procedures - 10.10.0 INDUSTRIAL RELATIONS - Procedures - 11.10.0 INFORMATION MANAGEMENT - Procedures - 12.22.0 LEGAL SERVICES - Procedures - 13.7.0 OCCUPATIONAL HEALTH & SAFETY - Procedures - 14.9.0 PROPERTY MANAGEMENT - Procedures - 16.20.0 PUBLICATION - Procedures - 17.14.0 STAFF DEVELOPMENT - Procedures - 18.8.0 STRATEGIC MANAGEMENT - Procedures - 19.16.0 TECHNOLOGY & TELECOMMUNICATIONS - Procedures - 20.19.0
insurance	COMPENSATION - Claims - 3.2.0 COMPENSATION - Insurance - 3.4.0 EQUIPMENT & STORES - Claims - 5.6.0 EQUIPMENT & STORES - Insurance - 5.11.0 FLEET MANAGEMENT - Claims - 8.5.0 FLEET MANAGEMENT - Insurance - 8.9.0 INDUSTRIAL RELATIONS - Claims - 11.3.0 INDUSTRIAL RELATIONS - Insurance - 11.6.0 PERSONNEL - Insurance - 15.6.0 PROPERTY MANAGEMENT - Claims - 16.4.0 PROPERTY MANAGEMENT - Insurance - 16.13.0
intellectual property	INFORMATION MANAGEMENT - Intellectual property - 12.17.0 PUBLICATION - Intellectual property - 17.9.0 STRATEGIC MANAGEMENT - Intellectual property - 19.10.0 TECHNOLOGY & TELECOMMUNICATIONS - Intellectual property - 20.14.0
inter-agency committees	COMMITTEES - 1.0.3 COMMITTEES - 1.0.4
inter-government committees	COMMITTEES - 1.0.2
inter-library loans	INFORMATION MANAGEMENT - Control - 12.9.5
interim heritage orders	PROPERTY MANAGEMENT - Conservation - 16.6.3
internal committees	COMMITTEES - 1.0.5 COMMITTEES - 1.0.6 COMMITTEES - 1.0.7
international committees	COMMITTEES - 1.0.1
international standard book number (isbn) allocation	PUBLICATION - Compliance - 17.3.1
international standard serial number (issn) allocation	PUBLICATION - Compliance - 17.3.1
internet	COMMUNITY RELATIONS - Customer service - 2.6.3 COMMUNITY RELATIONS - Marketing - 2.14.0 PUBLICATION - Compliance - 17.3.0 PUBLICATION - Production - 17.15.0 TECHNOLOGY & TELECOMMUNICATIONS - 20.0.0 TECHNOLOGY & TELECOMMUNICATIONS - Security - 20.23.1
internet access logs	TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.1
internet domain names	PUBLICATION - Compliance - 17.3.1
interpreter and translation services	COMMUNITY RELATIONS - Customer service - 2.6.3 INFORMATION MANAGEMENT - Customer service - 12.10.3
interview records	PERSONNEL - Recruitment - 15.10.1
interviews	COMMUNITY RELATIONS - Media relations - 2.15.2 PERSONNEL - Recruitment - 15.10.0
intranet site	COMMUNITY RELATIONS - Conferences - 2.5.0 COMMUNITY RELATIONS - Customer service - 2.6.3 COMMUNITY RELATIONS - Marketing - 2.14.0 PUBLICATION - Compliance - 17.3.0 PUBLICATION - Production - 17.15.0 TECHNOLOGY & TELECOMMUNICATIONS - 20.0.0
inventory	EQUIPMENT & STORES - Stocktake - 5.20.0 PUBLICATION - Stocktake - 17.18.0 INFORMATION MANAGEMENT - Inventory - 12.18.0
investigations	GOVERNMENT RELATIONS - Inquiries - 10.6.0 INFORMATION MANAGEMENT - Compliance - 12.7.1, 12.7.3-4 OCCUPATIONAL HEALTH & SAFETY - Accidents - 14.1.0 OCCUPATIONAL HEALTH & SAFETY - Inspections - 14.6.0 PERSONNEL - Misconduct - 15.8.0 PROPERTY MANAGEMENT - Inspections - 16.11.0 PROPERTY MANAGEMENT - Security - 16.24.1-3
investments	FINANCIAL MANAGEMENT - Accounting - 7.1.1 FINANCIAL MANAGEMENT - Treasury management - 7.19.2
invitations	COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.3 COMMUNITY RELATIONS - Conferences - 2.5.2, 2.5.4 COMMUNITY RELATIONS - Visits - 2.23.1 CONTRACTING-OUT - 4.0.1 STAFF DEVELOPMENT - Addresses - 18.2.2 STAFF DEVELOPMENT - Conferences - 18.4.2-3
invoices	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.5-6
irrecoverable revenue	FINANCIAL MANAGEMENT - Accounting - 7.1.1 FINANCIAL MANAGEMENT - Corruption - 7.10.1
irregular remittance books	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
isbn	PUBLICATION - Compliance - 17.3.1
issn	PUBLICATION - Compliance - 17.3.1
itineraries	COMMITTEES - 1.0.9 COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.3 COMMUNITY RELATIONS - Conferences - 2.5.2 COMMUNITY RELATIONS - Visits - 2.23.1 FINANCIAL MANAGEMENT - Authorisation - 7.7.1 FLEET MANAGEMENT - Arrangements - 8.3.1 GOVERNING & CORPORATE BODIES - Arrangements - 9.4.1 INDUSTRIAL RELATIONS - Meetings - 11.7.2 STAFF DEVELOPMENT - Addresses - 18.2.2 STAFF DEVELOPMENT - Conferences - 18.4.2 STAFF DEVELOPMENT - Training - 18.11.3 STRATEGIC MANAGEMENT - Meetings - 19.13.1

J

Keyword	GA28 class reference
job advertisements	PERSONNEL - Recruitment - 15.10.1
job analysis	ESTABLISHMENT - Evaluation - 6.1.1
job assistance schemes	PERSONNEL - Employee service history - 15.4.8 PERSONNEL - Recruitment - 15.10.0
job descriptions	ESTABLISHMENT - Variations - 6.7.1 PERSONNEL - Employee service history - 15.4.2-4
job evaluation	ESTABLISHMENT - Evaluation - 6.1.1
joint ventures	COMMUNITY RELATIONS - Agreements - 2.3.1 COMMUNITY RELATIONS - Joint ventures - 2.12.0 INFORMATION MANAGEMENT - Agreements - 12.2.0 PUBLICATION - Agreements - 17.1.0 PUBLICATION - Joint ventures - 17.10.0 STRATEGIC MANAGEMENT - Joint ventures - 19.11.0 TECHNOLOGY & TELECOMMUNICATIONS - Agreements - 20.2.0
journals and ledgers, financial	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
journeys	COMMITTEES - 1.0.9 COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.3 COMMUNITY RELATIONS - Conferences - 2.5.2 COMMUNITY RELATIONS - Visits - 2.23.1 FINANCIAL MANAGEMENT - Authorisation - 7.7.1 FLEET MANAGEMENT - Arrangements - 8.3.1 GOVERNING & CORPORATE BODIES - Arrangements - 9.4.1 INDUSTRIAL RELATIONS - Meetings - 11.7.2 STAFF DEVELOPMENT - Addresses - 18.2.2 STAFF DEVELOPMENT - Conferences - 18.4.2 STAFF DEVELOPMENT - Training - 18.11.3 STRATEGIC MANAGEMENT - Meetings - 19.13.1
jury service leave	PERSONNEL - Leave, attendance and absences - 15.7.3

K

Keyword	GA28 class reference
keys	EQUIPMENT & STORES - Security - 5.19.2 PROPERTY MANAGEMENT - Security - 16.24.5
keyword products	INFORMATION MANAGEMENT - Agreements - 12.2.1
kinetica services	INFORMATION MANAGEMENT - Agreements - 12.2.1
knowledge management	INFORMATION MANAGEMENT - 12.0.0

L

Keyword	GA28 class reference
laboratory chemicals	PROPERTY MANAGEMENT - Maintenance - 16.16.0
land	PROPERTY MANAGEMENT - 16.0.0
land registers	PROPERTY MANAGEMENT - Acquisition - 16.1.3
language services	COMMUNITY RELATIONS - Customer service - 2.6.3 INFORMATION MANAGEMENT - Customer service - 12.10.3
launches	COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.0
leaflets	COMMUNITY RELATIONS - Marketing - 2.14.2 INFORMATION MANAGEMENT - Disposal - 12.11.9 PUBLICATION - Production - 17.15.0
learner drivers	FLEET MANAGEMENT - Authorisation - 8.4.2
leasing	EQUIPMENT & STORES - Leasing - 5.12.0 FLEET MANAGEMENT - Leasing - 8.10.0 PROPERTY MANAGEMENT - Leasing - 16.14.0
leasing-out	EQUIPMENT & STORES - Leasing-out - 5.13.0 FLEET MANAGEMENT - Leasing-out - 8.11.0 PROPERTY MANAGEMENT - Leasing-out - 16.15.0 TECHNOLOGY & TELECOMMUNICATIONS - Leasing-out - 20.15.0 FINANCIAL MANAGEMENT - Salaries - 7.18.0
leave loadings
leave without pay (over 6 months)	PERSONNEL - Leave, attendance and absences - 15.7.2
leave without pay (under 6 months)	PERSONNEL - Leave, attendance and absences - 15.7.3
leave, attendance and absences (personnel)	PERSONNEL - Leave, attendance and absences - 15.7.0
leave, payment of	FINANCIAL MANAGEMENT - Salaries - 7.18.0
ledgers and journals, financial	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6, 7.1.7 FINANCIAL MANAGEMENT - Financial statements - 7.12.0
legal service providers	CONTRACTING-OUT - 4.0.0 LEGAL SERVICES - Advice - 13.1.1
legal services	LEGAL SERVICES - 13.0.0 LEGAL SERVICES - Advice - 13.1.0 LEGAL SERVICES - Agreements - 13.2.0 LEGAL SERVICES - Compliance - 13.3.0 LEGAL SERVICES - Litigation - 13.4.0 LEGAL SERVICES - Planning - 13.5.0 LEGAL SERVICES - Policy - 13.6.0 LEGAL SERVICES - Procedures - 13.7.0 LEGAL SERVICES - Reporting - 13.8.0 LEGAL SERVICES - Research - 13.9.0 LEGAL SERVICES - Reviewing - 13.10.0 TENDERING - 21.0.0
legislation	GOVERNMENT RELATIONS - Legislation - 10.7.0 GOVERNMENT RELATIONS - Submissions - 10.13.3 LEGAL SERVICES - Advice - 13.1.1 STRATEGIC MANAGEMENT - Legislation - 19.12.0
letterhead	PUBLICATION - Corporate style - 17.4.0
letters (condolence)	COMMUNITY RELATIONS - Greetings - 2.11.1
letters (engagement)	CONTRACTING-OUT - 4.0.1
letters (introduction)	COMMUNITY RELATIONS - Greetings - 2.11.1
letters of appointment and acceptance	COMMITTEES - 1.0.0 CONTRACTING-OUT - 4.0.1 GOVERNING & CORPORATE BODIES - Membership - 9.11.1
letters of appreciation	COMMUNITY RELATIONS - Greetings - 2.11.1 COMMUNITY RELATIONS - Visits - 2.23.1
liabilities	FINANCIAL MANAGEMENT - Financial statements - 7.12.0
liaison (community relations)	COMMUNITY RELATIONS - Liaison - 2.13.0
library collection development policy	INFORMATION MANAGEMENT - Policy - 12.21.0
library management and systems	INFORMATION MANAGEMENT - 12.0.0
library services	INFORMATION MANAGEMENT - 12.0.0
licences	COMMUNITY RELATIONS - Agreements - 2.3.0 COMPENSATION - Insurance - 3.4.3 EQUIPMENT & STORES - Compliance - 5.7.2 FLEET MANAGEMENT - Accidents - 8.1.1 GOVERNMENT RELATIONS - Agreements - 10.3.0 INFORMATION MANAGEMENT - Agreements - 12.2.0 LEGAL SERVICES - Agreements - 13.2.0 OCCUPATIONAL HEALTH & SAFETY - Compliance - 14.4.1-2, 14.4.5 PUBLICATION - Agreements - 17.1.0 STRATEGIC MANAGEMENT - Agreements - 19.1.0 STRATEGIC MANAGEMENT - Joint ventures - 19.11.0 TECHNOLOGY & TELECOMMUNICATIONS - Agreements - 20.2.0
list of creditors and debtors	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
list of records destroyed or transferred	INFORMATION MANAGEMENT - Control - 12.9.0 INFORMATION MANAGEMENT - Disposal - 12.11.0
literature searches	COMMUNITY RELATIONS - Exhibitions - 2.10.1 INFORMATION MANAGEMENT - 12.0.0 LEGAL SERVICES - Research - 13.9.0
litigation	INDUSTRIAL RELATIONS - Appeals - 11.2.0 OCCUPATIONAL HEALTH & SAFETY - Appeals - 14.2.0
	LEGAL SERVICES - Litigation - 13.4.0
loan records	FINANCIAL MANAGEMENT - Treasury management - 7.19.2 INFORMATION MANAGEMENT - Control - 12.9.5 INFORMATION MANAGEMENT - Disposal - 12.11.5
location management	EQUIPMENT & STORES - Arrangements - 5.4.2 INFORMATION MANAGEMENT - Inventory - 12.18.1
lock-outs	INDUSTRIAL RELATIONS - Disputes - 11.4.0
locks	EQUIPMENT & STORES - Security - 5.19.2 PROPERTY MANAGEMENT - Security - 16.24.6
logons	TECHNOLOGY & TELECOMMUNICATIONS - Security - 20.23.1
logos	COMMUNITY RELATIONS - Agreements - 2.3.1 PUBLICATION - Corporate style - 17.4.0 STRATEGIC MANAGEMENT - Intellectual property - 19.10.0
logs	FLEET MANAGEMENT - Accidents - 8.1.1 FLEET MANAGEMENT - Arrangements - 8.3.2 FLEET MANAGEMENT - Maintenance - 8.12.0 PROPERTY MANAGEMENT - Maintenance - 16.16.0 PROPERTY MANAGEMENT - Security - 16.24.0 TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.1
long service leave	FINANCIAL MANAGEMENT - Salaries - 7.18.1-2 PERSONNEL - Leave, attendance and absences - 15.7.2

M

Keyword	GA28 class reference
machinery of government changes	ESTABLISHMENT - Restructuring - 6.6.0 TECHNOLOGY & TELECOMMUNICATIONS - Restructuring - 20.21.0
magnetic stripe data	FINANCIAL MANAGEMENT – Accounting – 7.1.8
mail management and services	INFORMATION MANAGEMENT - Control - 12.9.8 INFORMATION MANAGEMENT - Distribution - 12.12.1
mailing lists	COMMUNITY RELATIONS - Customer service - 2.6.4 COMMUNITY RELATIONS - Greetings - 2.11.1 COMMUNITY RELATIONS - Liaison - 2.13.2 INFORMATION MANAGEMENT - Customer service - 12.10.6
maintenance	EQUIPMENT & STORES - Maintenance - 5.14.0 FLEET MANAGEMENT - Maintenance - 8.12.0 PROPERTY MANAGEMENT - Construction - 16.7.4 PROPERTY MANAGEMENT - Maintenance - 16.16.0 TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.5-6 TECHNOLOGY & TELECOMMUNICATIONS - Maintenance - 20.16.0
maintenance history	PROPERTY MANAGEMENT - Maintenance - 16.16.1
management information systems (mis)	INFORMATION MANAGEMENT - 12.0.0 TECHNOLOGY & TELECOMMUNICATIONS - 20.0.0
manuals	COMPENSATION - Procedures - 3.6.0 EQUIPMENT & STORES - Procedures - 5.16.3 ESTABLISHMENT - Procedures - 6.4.0 FINANCIAL MANAGEMENT - Procedures - 7.15.0 FLEET MANAGEMENT - Procedures - 8.15.0 GOVERNING & CORPORATE BODIES - Procedures - 9.14.0 INDUSTRIAL RELATIONS - Procedures - 11.10.0 INFORMATION MANAGEMENT - Procedures - 12.22.0 LEGAL SERVICES - Procedures - 13.7.0 OCCUPATIONAL HEALTH & SAFETY - Procedures - 14.9.0 PROPERTY MANAGEMENT - Procedures - 16.20.0 PUBLICATION - Procedures - 17.14.0 STAFF DEVELOPMENT - Procedures - 18.8.0 STRATEGIC MANAGEMENT - Procedures - 19.16.0 TECHNOLOGY & TELECOMMUNICATIONS - Procedures - 20.19.0
maps	PROPERTY MANAGEMENT - Acquisition - 16.1.1-2
market research	COMMUNITY RELATIONS - Marketing - 2.14.1 PUBLICATION - Marketing - 17.11.1
marketing	PERSONNEL - Recruitment - 15.10.3
	COMMUNITY RELATIONS - Marketing - 2.14.0
	INFORMATION MANAGEMENT - Marketing - 12.19.0
	PUBLICATION - Marketing - 17.11.0
marketing plans	COMMUNITY RELATIONS - Marketing - 2.14.1 PUBLICATION - Marketing - 17.11.1
material safety data sheets (msds)	OCCUPATIONAL HEALTH & SAFETY - Health promotion - 14.5.2-3
maternity leave	PERSONNEL - Leave, attendance and absences - 15.7.3
media relations	COMMUNITY RELATIONS - Policy - 2.17.0 COMMUNITY RELATIONS - Procedures - 2.18.0
	COMMUNITY RELATIONS - Media relations - 2.15.0
media releases	COMMUNITY RELATIONS - Marketing - 2.14.1-3
medical assessments/ certificates	COMPENSATION - Claims - 3.2.0 OCCUPATIONAL HEALTH & SAFETY - Compliance - 14.4.3 OCCUPATIONAL HEALTH & SAFETY - Health promotion - 14.5.5 PERSONNEL - Employee service history - 15.4.2-3 PERSONNEL - Recruitment - 15.10.0
medical certificates	PERSONNEL - Leave, attendance and absences - 15.7.3
medical evacuation plans	OCCUPATIONAL HEALTH & SAFETY - Planning - 14.7.0
medical retirement	COMPENSATION - Claims - 3.2.0 PERSONNEL - Advice - 15.1.1
meetings	COMMITTEES - 1.0.0 GOVERNING & CORPORATE BODIES - Meetings - 9.10.0 GOVERNMENT RELATIONS - Meetings - 10.8.0 INDUSTRIAL RELATIONS - Meetings - 11.7.0 STRATEGIC MANAGEMENT - Meetings - 19.13.0
membership (GOVERNING & CORPORATE BODIES )	GOVERNING & CORPORATE BODIES - Membership - 9.11.0
membership (committees)	COMMITTEES - 1.0.0
membership (organisations)	COMMUNITY RELATIONS - Liaison - 2.13.0
memoranda of understanding	COMMUNITY RELATIONS - Agreements - 2.3.0 CONTRACTING-OUT - 4.0.1 FINANCIAL MANAGEMENT - Agreements - 7.3.0 GOVERNING & CORPORATE BODIES - Agreements - 9.2.0 GOVERNMENT RELATIONS - Agreements - 10.3.0 INDUSTRIAL RELATIONS - Agreements - 11.1.0 INFORMATION MANAGEMENT - Agreements - 12.2.0 LEGAL SERVICES - Agreements - 13.2.0 PUBLICATION - Agreements - 17.1.0 STRATEGIC MANAGEMENT - Agreements - 19.1.0 STRATEGIC MANAGEMENT - Joint ventures - 19.11.0 TECHNOLOGY & TELECOMMUNICATIONS - Agreements - 20.2.0
memoranda, premier’s	GOVERNMENT RELATIONS - Policy - 10.9.3 GOVERNMENT RELATIONS - Submissions - 10.13.3
metadata	INFORMATION MANAGEMENT - Control - 12.9.0 PUBLICATION - Production - 17.15.0 TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.1
migration	TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.0 TECHNOLOGY & TELECOMMUNICATIONS - Implementation - 20.12.1
military leave	PERSONNEL - Leave, attendance and absences - 15.7.3
ministerial correspondence	GOVERNMENT RELATIONS - Representations - 10.12.4 INFORMATION MANAGEMENT - Control - 12.9.4
ministerial directives	GOVERNMENT RELATIONS - Representations - 10.12.0
ministerial statements	GOVERNMENT RELATIONS - Addresses - 10.1.0
ministerial tracking systems	INFORMATION MANAGEMENT - Control - 12.9.4
ministerials	GOVERNMENT RELATIONS - Representations - 10.12.0
ministers	COMMITTEES - 1.0.2, 1.0.8, 1.0.9 COMMUNITY RELATIONS - Addresses - 2.2.2 COMMUNITY RELATIONS - Visits - 2.23.1 GOVERNMENT RELATIONS - Addresses - 10.1.1 GOVERNMENT RELATIONS - Advice - 10.2.0 GOVERNMENT RELATIONS - Meetings - 10.8.0 GOVERNMENT RELATIONS - Representations - 10.12.0 GOVERNMENT RELATIONS - Submissions - 10.13.1-2 INDUSTRIAL RELATIONS - Disputes - 11.4.1 INFORMATION MANAGEMENT - Appeals - 12.3.1
minutes	COMMITTEES - 1.0.0 EQUIPMENT & STORES - Audit - 5.5.0 GOVERNING & CORPORATE BODIES - Meetings - 9.10.0 GOVERNMENT RELATIONS - Meetings - 10.8.0 STRATEGIC MANAGEMENT - Meetings - 19.13.1
mis	INFORMATION MANAGEMENT - 12.0.0 TECHNOLOGY & TELECOMMUNICATIONS - 20.0.0
misappropriations	EQUIPMENT & STORES - Security - 5.19.1 FINANCIAL MANAGEMENT - Corruption - 7.10.1 FLEET MANAGEMENT - Reporting - 8.16.1 STRATEGIC MANAGEMENT - Planning - 19.14.3-4 STRATEGIC MANAGEMENT - Policy - 19.15.0 STRATEGIC MANAGEMENT - Procedures - 19.16.0
misconduct	PERSONNEL - Grievances - 15.5.0
	PERSONNEL - Misconduct - 15.8.0
mobile telephone policy	TECHNOLOGY & TELECOMMUNICATIONS - Policy - 20.18.0
modelling	TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.0 TECHNOLOGY & TELECOMMUNICATIONS - Evaluation - 20.11.1
models, architectural	PROPERTY MANAGEMENT - Construction - 16.7.1-2
modifications	EQUIPMENT & STORES - Maintenance - 5.14.0 FLEET MANAGEMENT - Maintenance - 8.12.0 TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.5 TECHNOLOGY & TELECOMMUNICATIONS - Maintenance - 20.16.0
money, donations of	COMMUNITY RELATIONS - Donations - 2.7.0 FINANCIAL MANAGEMENT - Accounting - 7.1.1
money, unclaimed	FINANCIAL MANAGEMENT - Treasury management - 7.19.3
motor vehicles	FLEET MANAGEMENT - 8.0.0
moving	PERSONNEL - Insurance - 15.6.1 PROPERTY MANAGEMENT - Moving - 16.17.0

N

Keyword	GA28 class reference
naming (property)	PROPERTY MANAGEMENT - Construction - 16.7.1-2
National Cabinet	COMMITTEES – 1.0.2
negatives	COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.1-2 COMMUNITY RELATIONS - Marketing - 2.14.1 PROPERTY MANAGEMENT - Acquisition - 16.1.1 PROPERTY MANAGEMENT - Acquisition - 16.1.2 PROPERTY MANAGEMENT - Construction - 16.7.1-2 PUBLICATION - Authorisation - 17.2.1
negligence	FINANCIAL MANAGEMENT - Corruption - 7.10.1 PERSONNEL - Grievances - 15.5.0 PERSONNEL - Misconduct - 15.8.0
network connections	TECHNOLOGY & TELECOMMUNICATIONS - Installation - 20.13.1 TECHNOLOGY & TELECOMMUNICATIONS - Security - 20.23.1
new entry counselling	PERSONNEL - Advice - 15.1.0
news cuttings	COMMUNITY RELATIONS - Acquisition - 2.1.1 COMMUNITY RELATIONS - Media relations - 2.15.3 INFORMATION MANAGEMENT - Distribution - 12.12.1
newsletters	PUBLICATION - Drafting - 17.6.1 PUBLICATION - Production - 17.15.6
nominations	COMMITTEES - 1.0.0 COMMUNITY RELATIONS - Submissions - 2.22.1 GOVERNING & CORPORATE BODIES - Membership - 9.11.1-2 PERSONNEL - Representatives - 15.12.1 PROPERTY MANAGEMENT - Conservation - 16.6.2
non-ongoing employees	PERSONNEL - Employee service history - 15.4.0 PERSONNEL - Recruitment - 15.10.0

O

Keyword	GA28 class reference
occupational health & safety	OCCUPATIONAL HEALTH & SAFETY - 14.0.0 OCCUPATIONAL HEALTH & SAFETY - Accidents - 14.1.0 OCCUPATIONAL HEALTH & SAFETY - Appeals - 14.2.0 OCCUPATIONAL HEALTH & SAFETY - Audit - 14.3.0 OCCUPATIONAL HEALTH & SAFETY - Compliance - 14.4.0 OCCUPATIONAL HEALTH & SAFETY - Health promotion - 14.5.0 OCCUPATIONAL HEALTH & SAFETY - Inspections - 14.6.0 OCCUPATIONAL HEALTH & SAFETY - Planning - 14.7.0 OCCUPATIONAL HEALTH & SAFETY - Policy - 14.8.0 OCCUPATIONAL HEALTH & SAFETY - Procedures - 14.9.0 OCCUPATIONAL HEALTH & SAFETY - Reporting - 14.10.0 OCCUPATIONAL HEALTH & SAFETY - Representatives - 14.11.0 OCCUPATIONAL HEALTH & SAFETY - Reviewing - 14.12.0 OCCUPATIONAL HEALTH & SAFETY - Risk management - 14.13.0 OCCUPATIONAL HEALTH & SAFETY - Standards - 14.14.0
occupational health and safety committees	COMMITTEES - 1.0.6
occupational health and safety committees/representatives	COMMITTEES - 1.0.6 OCCUPATIONAL HEALTH & SAFETY - Representatives - 14.11.1
occupational health and safety disputes	INDUSTRIAL RELATIONS - Disputes - 11.4.0 OCCUPATIONAL HEALTH & SAFETY - Inspections - 14.6.0
occupational health and safety training	GOVERNING & CORPORATE BODIES - Training and development - 9.15.4 PERSONNEL - Employee service history - 15.4.2-3 STAFF DEVELOPMENT - Training - 18.11.9
offences	PERSONNEL - Grievances - 15.5.0 PERSONNEL - Misconduct - 15.8.0
offers of employment	PERSONNEL - Employee service history - 15.4.2-3
office machine registers	EQUIPMENT & STORES - Acquisition - 5.1.0 EQUIPMENT & STORES - Stocktake - 5.20.1 FINANCIAL MANAGEMENT - Asset register - 7.5.1
oh&s	OCCUPATIONAL HEALTH & SAFETY - 14.0.0
ombudsman	PERSONNEL - Reporting - 15.11.1
ombudsman’s inquiries	GOVERNMENT RELATIONS - Inquiries - 10.6.0
openings	COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.0 COMMUNITY RELATIONS - Exhibitions - 2.10.0
operating manuals and instructions	EQUIPMENT & STORES - Procedures - 5.16.3 TECHNOLOGY & TELECOMMUNICATIONS - Procedures - 20.19.0
operating statements	FINANCIAL MANAGEMENT - Financial statements - 7.12.1
operations	TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.0 TECHNOLOGY & TELECOMMUNICATIONS - Customer service - 20.8.0 TECHNOLOGY & TELECOMMUNICATIONS - Data administration - 20.9.0 TECHNOLOGY & TELECOMMUNICATIONS - Implementation - 20.12.1 TECHNOLOGY & TELECOMMUNICATIONS - Maintenance - 20.16.0
operator licences	FLEET MANAGEMENT - Accidents - 8.1.1
orders	GOVERNMENT RELATIONS - Compliance - 10.5.0
organisational charts	ESTABLISHMENT - Restructuring - 6.6.1
organisational structure	ESTABLISHMENT - 6.0.0
other parent leave	PERSONNEL - Leave, attendance and absences - 15.7.3
outreach services	COMMUNITY RELATIONS - Customer service - 2.6.3
outsourcing	CONTRACTING-OUT - 4.0.0 INFORMATION MANAGEMENT - Authorisation - 12.5.1
overpayments	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6 FINANCIAL MANAGEMENT - Salaries - 7.18.0
overtime	FINANCIAL MANAGEMENT - Salaries - 7.18.0 PERSONNEL - Advice - 15.1.1

P

Keyword	GA28 class reference
painting	PROPERTY MANAGEMENT - Maintenance - 16.16.3
pandora project	PUBLICATION - Production - 17.15.0
parental leave	PERSONNEL - Leave, attendance and absences - 15.7.3
parking	FLEET MANAGEMENT - Infringements - 8.8.1 FLEET MANAGEMENT - Policy - 8.14.0 PROPERTY MANAGEMENT - Arrangements - 16.2.1 PROPERTY MANAGEMENT – Traffic management 16.25.0
parking offences	PROPERTY MANAGEMENT – Traffic management 16.25.3
parking permits	PROPERTY MANAGEMENT – Traffic management 16.25.2
parliament, tabling of reports and papers to	GOVERNMENT RELATIONS - Advice - 10.2.0
parliamentarians	COMMUNITY RELATIONS - Visits - 2.23.1
parliamentary questions	GOVERNMENT RELATIONS - Advice - 10.2.0 GOVERNMENT RELATIONS - Representations - 10.12.0
patents	STRATEGIC MANAGEMENT - Intellectual property - 19.10.0
patrol operations	PROPERTY MANAGEMENT - Security - 16.24.4
patronage	COMMUNITY RELATIONS - Marketing - 2.14.3-5
pay schedules	FINANCIAL MANAGEMENT - Salaries - 7.18.2
payments	COMPENSATION - Claims - 3.2.0 EQUIPMENT & STORES - Compliance - 5.7.2 FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6 FINANCIAL MANAGEMENT - Salaries - 7.18.0 GOVERNING & CORPORATE BODIES - Membership - 9.11.4 INFORMATION MANAGEMENT - Compliance - 12.7.1
payroll deduction authorities	FINANCIAL MANAGEMENT - Salaries - 7.18.1
payroll records	FINANCIAL MANAGEMENT - Salaries - 7.18.1-2
payroll systems	FINANCIAL MANAGEMENT - Salaries - 7.18.1-2
payroll tax	FINANCIAL MANAGEMENT - Accounting - 7.1.5
pecuniary interests	GOVERNING & CORPORATE BODIES - Compliance - 9.8.0 PERSONNEL - Employee service history - 15.4.6
penalties	COMPENSATION - Compliance - 3.3.1 FLEET MANAGEMENT - Infringements - 8.8.1 INFORMATION MANAGEMENT - Compliance - 12.7.3-4 OCCUPATIONAL HEALTH & SAFETY - Compliance - 14.4.6 PROPERTY MANAGEMENT - Compliance - 16.5.2 PUBLICATION - Compliance - 17.3.2
performance agreements	GOVERNING & CORPORATE BODIES - Performance management - 9.12.1 PERSONNEL - Performance management - 15.9.3
performance counselling	PERSONNEL - Performance management - 15.9.3
performance indicators	STRATEGIC MANAGEMENT - Planning - 19.14.0 STRATEGIC MANAGEMENT - Reporting - 19.17.0
performance management	GOVERNING & CORPORATE BODIES - Performance management - 9.12.0 PERSONNEL - Performance management - 15.9.0
performance reports	CONTRACTING-OUT - 4.0.1
period contracts	COMMUNITY RELATIONS - Acquisition - 2.1.0 EQUIPMENT & STORES - Acquisition - 5.1.0 FINANCIAL MANAGEMENT - Asset register - 7.5.1 FLEET MANAGEMENT - Acquisition - 8.2.0 INFORMATION MANAGEMENT - Acquisition - 12.1.0 PROPERTY MANAGEMENT - Acquisition - 16.1.0 STAFF DEVELOPMENT - Acquisition - 18.1.0 TECHNOLOGY & TELECOMMUNICATIONS - Acquisition - 20.1.0 TECHNOLOGY & TELECOMMUNICATIONS - Evaluation - 20.11.0 TENDERING - 21.0.0
permission for vehicle use	FLEET MANAGEMENT - Authorisation - 8.4.0 FLEET MANAGEMENT - Policy - 8.14.0
permission to access systems	TECHNOLOGY & TELECOMMUNICATIONS - Security - 20.23.1
permission to reproduce	PUBLICATION - Intellectual property - 17.9.0
permits	EQUIPMENT & STORES - Compliance - 5.7.2 OCCUPATIONAL HEALTH & SAFETY - Compliance - 14.4.1-2, 14.4.5 PROPERTY MANAGEMENT – Traffic management – 16.25.2
personal counselling	PERSONNEL - Advice - 15.1.0
personal effects	COMPENSATION - Claims - 3.2.5 PERSONNEL - Insurance - 15.6.1
personal expense (claims etc)	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
personal information	INFORMATION MANAGEMENT - Cases - 12.6.0 INFORMATION MANAGEMENT - Compliance - 12.7.0 INFORMATION MANAGEMENT - Security - 12.25.0 TECHNOLOGY & TELECOMMUNICATIONS - Compliance - 20.7.0 COMMUNITY RELATIONS – Customer Service – 2.6.8 PERSONNEL – Recruitment – 15.10.4
personal injury	COMPENSATION - 3.0.0 OCCUPATIONAL HEALTH & SAFETY - Accidents - 14.1.0
personal insurance	PERSONNEL - Insurance - 15.6.1
personal security files	PERSONNEL - Security - 15.14.2-3
personnel	PERSONNEL - 15.0.0 STAFF DEVELOPMENT - 18.0.0 PERSONNEL - Advice - 15.1.0 PERSONNEL - Authorisation - 15.2.0 PERSONNEL - Compliance - 15.3.0 PERSONNEL - Employee service history - 15.4.0 PERSONNEL - Grievances - 15.5.0 PERSONNEL - Insurance - 15.6.0 PERSONNEL - Leave, attendance and absences - 15.7.0 PERSONNEL - Misconduct - 15.8.0 PERSONNEL - Performance management - 15.9.0 PERSONNEL - Recruitment - 15.10.0 PERSONNEL - Reporting - 15.11.0 PERSONNEL - Representatives - 15.12.0 PERSONNEL - Reviewing - 15.13.0 PERSONNEL - Security - 15.14.0 PERSONNEL - Social clubs and groups - 15.15.0 PERSONNEL - Suggestions - 15.16.0 STAFF DEVELOPMENT - 18.0.0
personnel planning	STRATEGIC MANAGEMENT - Planning - 19.14.3-4
personnel policy	STRATEGIC MANAGEMENT - Policy - 19.15.0
personnel procedures	STRATEGIC MANAGEMENT - Procedures - 19.16.0
personnel records	PERSONNEL - 15.0.0
pest control	INFORMATION MANAGEMENT - Conservation - 12.8.0 PROPERTY MANAGEMENT - Maintenance - 16.16.3
petty cash records	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
photographs	COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.1-2 COMMUNITY RELATIONS - Marketing - 2.14.1 FLEET MANAGEMENT - Compliance - 8.6.1 INFORMATION MANAGEMENT - Conservation - 12.8.0 PROPERTY MANAGEMENT - Acquisition - 16.1.1-2 PROPERTY MANAGEMENT - Construction - 16.7.1-2 PUBLICATION - Authorisation - 17.2.1
pilot licences	FLEET MANAGEMENT - Accidents - 8.1.1 FLEET MANAGEMENT - Arrangements - 8.3.1
pilot studies	INFORMATION MANAGEMENT - Implementation - 12.16.1 TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.1 TECHNOLOGY & TELECOMMUNICATIONS - Evaluation - 20.11.1
pins	OCCUPATIONAL HEALTH & SAFETY - Compliance - 14.4.6 OCCUPATIONAL HEALTH & SAFETY - Inspections - 14.6.0
placements	PERSONNEL - Employee service history - 15.4.4
planning	COMMUNITY RELATIONS - Planning - 2.16.0 ESTABLISHMENT - Planning - 6.2.0 FINANCIAL MANAGEMENT - Planning - 7.13.0 FLEET MANAGEMENT - Planning - 8.13.0 INDUSTRIAL RELATIONS - Planning - 11.8.0 INFORMATION MANAGEMENT - Planning - 12.20.0 LEGAL SERVICES - Planning - 13.5.0 OCCUPATIONAL HEALTH & SAFETY - Planning - 14.7.0 PROPERTY MANAGEMENT - Planning - 16.18.0 PUBLICATION - Planning - 17.12.0 STAFF DEVELOPMENT - Planning - 18.6.0 STRATEGIC MANAGEMENT - Planning - 19.14.0 TECHNOLOGY & TELECOMMUNICATIONS - Planning - 20.17.0
plans	PROPERTY MANAGEMENT - Construction - 16.7.1-2
plant	EQUIPMENT & STORES - 5.0.0 EQUIPMENT & STORES - Disposal - 5.8.1 EQUIPMENT & STORES - Procedures - 5.16.3 EQUIPMENT & STORES - Stocktake - 5.20.1 FINANCIAL MANAGEMENT - Asset register - 7.5.1 OCCUPATIONAL HEALTH & SAFETY - Appeals - 14.2.1
plant breeder’s rights	STRATEGIC MANAGEMENT - Intellectual property - 19.10.0
plant species registers	PROPERTY MANAGEMENT - Flora & fauna management - 16.10.1
plant surveys	PROPERTY MANAGEMENT - Flora & fauna management - 16.10.1
plaques	PROPERTY MANAGEMENT - Construction - 16.7.1-2
plumbing	PROPERTY MANAGEMENT - Installation - 16.12.1-2 PROPERTY MANAGEMENT - Maintenance - 16.16.3
police	PERSONNEL - Reporting - 15.11.1
policy	FINANCIAL MANAGEMENT - Compliance - 7.9.0 COMMUNITY RELATIONS - Policy - 2.17.0 COMPENSATION - Policy - 3.5.0 EQUIPMENT & STORES - Policy - 5.15.0 ESTABLISHMENT - Policy - 6.3.0 FINANCIAL MANAGEMENT - Policy - 7.14.0 FLEET MANAGEMENT - Policy - 8.14.0 GOVERNING & CORPORATE BODIES - Policy - 9.13.0 GOVERNMENT RELATIONS - Policy - 10.9.0 INDUSTRIAL RELATIONS - Policy - 11.9.0 INFORMATION MANAGEMENT - Policy - 12.21.0 LEGAL SERVICES - Policy - 13.6.0 OCCUPATIONAL HEALTH & SAFETY - Policy - 14.8.0 PROPERTY MANAGEMENT - Policy - 16.19.0 PUBLICATION - Policy - 17.13.0 STAFF DEVELOPMENT - Policy - 18.7.0 STRATEGIC MANAGEMENT - Policy - 19.15.0 TECHNOLOGY & TELECOMMUNICATIONS - Policy - 20.18.0
position descriptions	ESTABLISHMENT - Variations - 6.7.1 PERSONNEL - Employee service history - 15.4.2-4
postal expenses records	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
postal remittance records	FINANCIAL MANAGEMENT - Accounting - 7.1.1
postal services	INFORMATION MANAGEMENT - Control - 12.9.8 INFORMATION MANAGEMENT - Distribution - 12.12.1
posters	COMMUNITY RELATIONS - Marketing - 2.14.2 OCCUPATIONAL HEALTH & SAFETY - Health promotion - 14.5.1
premier’s circulars and memoranda	GOVERNMENT RELATIONS - Policy - 10.9.3 GOVERNMENT RELATIONS - Submissions - 10.13.3
premises	PROPERTY MANAGEMENT - 16.0.0
premiums	COMPENSATION - Insurance - 3.4.0 EQUIPMENT & STORES - Insurance - 5.11.0 FLEET MANAGEMENT - Insurance - 8.9.0 INDUSTRIAL RELATIONS - Insurance - 11.6.0 PROPERTY MANAGEMENT - Insurance - 16.13.0
presentations	COMMUNITY RELATIONS - Addresses - 2.2.0 GOVERNMENT RELATIONS - Addresses - 10.1.0 STAFF DEVELOPMENT - Addresses - 18.2.0
preservation	INFORMATION MANAGEMENT - Conservation - 12.8.0 PROPERTY MANAGEMENT - Conservation - 16.6.0
press clippings	COMMUNITY RELATIONS - Acquisition - 2.1.1 COMMUNITY RELATIONS - Media relations - 2.15.3 INFORMATION MANAGEMENT - Distribution - 12.12.1
press releases	COMMUNITY RELATIONS - Marketing - 2.14.1-3
printing	PUBLICATION - Production - 17.15.8
privacy	INFORMATION MANAGEMENT - Agreements - 12.2.1 INFORMATION MANAGEMENT - Audit - 12.4.0 INFORMATION MANAGEMENT - Cases - 12.6.0 INFORMATION MANAGEMENT - Compliance - 12.7.0 INFORMATION MANAGEMENT - Security - 12.25.0 TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.0 TECHNOLOGY & TELECOMMUNICATIONS - Compliance - 20.7.0 TECHNOLOGY & TELECOMMUNICATIONS - Implementation - 20.12.0
privacy code of practice	INFORMATION MANAGEMENT - Policy - 12.21.1-2
privacy management plans	INFORMATION MANAGEMENT - Planning - 12.20.0
private employment	PERSONNEL - Authorisation - 15.2.1
private ledgers	FINANCIAL MANAGEMENT - Accounting - 7.1.1 FINANCIAL MANAGEMENT - Financial statements - 7.12.0
private vehicles	FLEET MANAGEMENT - Authorisation - 8.4.1
privatisation	INFORMATION MANAGEMENT - Authorisation - 12.5.1 INFORMATION MANAGEMENT - Disposal - 12.11.6 STRATEGIC MANAGEMENT - Agreements - 19.1.1 TECHNOLOGY & TELECOMMUNICATIONS - Restructuring - 20.21.1
prizes	COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.4
procedures	COMMUNITY RELATIONS - Procedures - 2.18.0 COMPENSATION - Procedures - 3.6.0 EQUIPMENT & STORES - Procedures - 5.16.0 ESTABLISHMENT - Procedures - 6.4.0 FINANCIAL MANAGEMENT - Procedures - 7.15.0 FLEET MANAGEMENT - Procedures - 8.15.0 GOVERNING & CORPORATE BODIES - Procedures - 9.14.0 GOVERNMENT RELATIONS - Procedures - 10.10.0 INDUSTRIAL RELATIONS - Procedures - 11.10.0 INFORMATION MANAGEMENT - Procedures - 12.22.0 LEGAL SERVICES - Procedures - 13.7.0 OCCUPATIONAL HEALTH & SAFETY - Procedures - 14.9.0 PROPERTY MANAGEMENT - Procedures - 16.20.0 PUBLICATION - Procedures - 17.14.0 STAFF DEVELOPMENT - Procedures - 18.8.0 STRATEGIC MANAGEMENT - Procedures - 19.16.0 TECHNOLOGY & TELECOMMUNICATIONS - Procedures - 20.19.0
procurement plans	EQUIPMENT & STORES - Acquisition - 5.1.0 EQUIPMENT & STORES - Policy - 5.15.0 FLEET MANAGEMENT - Acquisition - 8.2.0 INFORMATION MANAGEMENT - Acquisition - 12.1.0 PROPERTY MANAGEMENT - Acquisition - 16.1.0 STRATEGIC MANAGEMENT - Planning - 19.14.3-4 TECHNOLOGY & TELECOMMUNICATIONS - Acquisition - 20.1.0
production (publication)	PUBLICATION - Production - 17.15.0
professional associations	COMMUNITY RELATIONS - Liaison - 2.13.1 COMMUNITY RELATIONS - Policy - 2.17.0 COMMUNITY RELATIONS - Visits - 2.23.4
professional indemnity insurance	COMPENSATION - Claims - 3.2.5 COMPENSATION - Insurance - 3.4.0
programs	COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.1-2 COMMUNITY RELATIONS - Conferences - 2.5.2, 2.5.4 COMMUNITY RELATIONS - Exhibitions - 2.10.0 GOVERNING & CORPORATE BODIES - Training and development - 9.15.1 STAFF DEVELOPMENT - Conferences - 18.4.3 STRATEGIC MANAGEMENT - Planning - 19.14.3-4
project management records	PROPERTY MANAGEMENT - Construction - 16.7.3 TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.1-2 TECHNOLOGY & TELECOMMUNICATIONS - Implementation - 20.12.1 TECHNOLOGY & TELECOMMUNICATIONS - Restructuring - 20.21.1
promotion	COMMUNITY RELATIONS - Marketing - 2.14.0 INFORMATION MANAGEMENT - Marketing - 12.19.0 PUBLICATION - Marketing - 17.11.0
proof of compliance	COMPENSATION - Compliance - 3.3.0 EQUIPMENT & STORES - Compliance - 5.7.0 FINANCIAL MANAGEMENT - Compliance - 7.9.0 FLEET MANAGEMENT - Compliance - 8.6.0 GOVERNING & CORPORATE BODIES - Compliance - 9.8.0 GOVERNMENT RELATIONS - Compliance - 10.5.0 INFORMATION MANAGEMENT - Compliance - 12.7.0 LEGAL SERVICES - Compliance - 13.3.0 OCCUPATIONAL HEALTH & SAFETY - Compliance - 14.4.0 PROPERTY MANAGEMENT - Compliance - 16.5.0 PUBLICATION - Compliance - 17.3.0 STRATEGIC MANAGEMENT - Compliance - 19.4.0 TECHNOLOGY & TELECOMMUNICATIONS - Compliance - 20.7.0
proof-reading	PUBLICATION - Production - 17.15.8
property access controls	PROPERTY MANAGEMENT - Security - 16.24.5
property damage	PROPERTY MANAGEMENT - Maintenance - 16.16.2 PROPERTY MANAGEMENT - Security - 16.24.1-3
property donation	COMMUNITY RELATIONS - Donations - 2.7.0
property guarding	PROPERTY MANAGEMENT - Security - 16.24.4
property management	CONTRACTING-OUT - 4.0.0
property management	PROPERTY MANAGEMENT - 16.0.0 PROPERTY MANAGEMENT - Acquisition - 16.1.0 PROPERTY MANAGEMENT - Arrangements - 16.2.0 PROPERTY MANAGEMENT - Audit - 16.3.0 PROPERTY MANAGEMENT - Claims - 16.4.0 PROPERTY MANAGEMENT - Compliance - 16.5.0 PROPERTY MANAGEMENT - Conservation - 16.6.0 PROPERTY MANAGEMENT - Construction - 16.7.0 PROPERTY MANAGEMENT - Disposal - 16.8.0 PROPERTY MANAGEMENT - Evaluation - 16.9.0 PROPERTY MANAGEMENT - Flora, fauna management - 16.10.0 PROPERTY MANAGEMENT - Inspections - 16.11.0 PROPERTY MANAGEMENT - Installation - 16.12.0 PROPERTY MANAGEMENT - Insurance - 16.13.0 PROPERTY MANAGEMENT - Leasing - 16.14.0 PROPERTY MANAGEMENT - Leasing-out - 16.15.0 PROPERTY MANAGEMENT - Maintenance - 16.16.0 PROPERTY MANAGEMENT - Moving - 16.17.0 PROPERTY MANAGEMENT - Planning - 16.18.0 PROPERTY MANAGEMENT - Policy - 16.19.0 PROPERTY MANAGEMENT - Procedures - 16.20.0 PROPERTY MANAGEMENT - Reporting - 16.21.0 PROPERTY MANAGEMENT - Reviewing - 16.22.0 PROPERTY MANAGEMENT - Risk management - 16.23.0 PROPERTY MANAGEMENT - Security - 16.24.0 TENDERING - 21.0.0
property of state significance	PROPERTY MANAGEMENT - Acquisition - 16.1.1 PROPERTY MANAGEMENT - Conservation - 16.6.0 PROPERTY MANAGEMENT - Construction - 16.7.1 PROPERTY MANAGEMENT - Disposal - 16.8.1 PROPERTY MANAGEMENT - Planning - 16.18.0 PROPERTY MANAGEMENT - Reporting - 16.21.1
property registers	PROPERTY MANAGEMENT - Acquisition - 16.1.3
protected disclosures	GOVERNING & CORPORATE BODIES - Corruption - 9.9.1 GOVERNMENT RELATIONS - Inquiries - 10.6.0 PERSONNEL - Misconduct - 15.8.0
prototypes	TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.0
provisional improvement notices (pins)	OCCUPATIONAL HEALTH & SAFETY - Compliance - 14.4.6 OCCUPATIONAL HEALTH & SAFETY - Inspections - 14.6.0
provisional liability	COMPENSATION - Claims - 3.2.0
public enquiries	COMMUNITY RELATIONS - Enquiries - 2.8.1 INFORMATION MANAGEMENT - Enquiries - 12.14.1 PUBLICATION - Enquiries - 17.7.0
public moneys	FINANCIAL MANAGEMENT - Accounting - 7.1.1
public reaction (community relations)	COMMUNITY RELATIONS - Public reaction - 2.19.0
publication	PUBLICATION - 17.0.0 TENDERING - 21.0.0 PUBLICATION - Agreements - 17.1.0 PUBLICATION - Authorisation - 17.2.0 PUBLICATION - Compliance - 17.3.0 PUBLICATION - Corporate style - 17.4.0 PUBLICATION - Distribution - 17.5.0 PUBLICATION - Drafting - 17.6.0 PUBLICATION - Enquiries - 17.7.0 PUBLICATION - Evaluation - 17.8.0 PUBLICATION - Intellectual property - 17.9.0 PUBLICATION - Joint ventures - 17.10.0 PUBLICATION - Marketing - 17.11.0 PUBLICATION - Planning - 17.12.0 PUBLICATION - Policy - 17.13.0 PUBLICATION - Procedures - 17.14.0 PUBLICATION - Production - 17.15.0 PUBLICATION - Reporting - 17.16.0 PUBLICATION - Reviewing - 17.17.0 PUBLICATION - Stocktake - 17.18.0
publications	COMMUNITY RELATIONS - Conferences - 2.5.1 COMMUNITY RELATIONS - Marketing - 2.14.2 GOVERNMENT RELATIONS - Reporting - 10.11.1-2 INFORMATION MANAGEMENT - Disposal - 12.11.9 PUBLICATION - 17.0.0 STRATEGIC MANAGEMENT - Planning - 19.14.1-2 TECHNOLOGY & TELECOMMUNICATIONS - Acquisition - 20.1.0 TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.0 TECHNOLOGY & TELECOMMUNICATIONS - Security - 20.23.1
publicity	COMMUNITY RELATIONS - Marketing - 2.14.0 COMMUNITY RELATIONS - Policy - 2.17.0 INFORMATION MANAGEMENT - Marketing - 12.19.0 PUBLICATION - Marketing - 17.11.0
published proceedings	COMMUNITY RELATIONS - Conferences - 2.5.1
purchase cards	FINANCIAL MANAGEMENT – Authorisation – 7.7.2
purchase invoices	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.5-6
purchase ledgers	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6-7 FINANCIAL MANAGEMENT - Financial statements - 7.12.0
purchase orders	EQUIPMENT & STORES - Acquisition - 5.1.1 FINANCIAL MANAGEMENT - Accounting - 7.1.1
purchases	EQUIPMENT & STORES - Acquisition - 5.1.0 EQUIPMENT & STORES - Procedures - 5.16.0 FINANCIAL MANAGEMENT - Accounting - 7.1.1 FINANCIAL MANAGEMENT - Asset register - 7.5.1 FLEET MANAGEMENT - Acquisition - 8.2.0 PROPERTY MANAGEMENT - Acquisition - 16.1.0 TECHNOLOGY & TELECOMMUNICATIONS - Acquisition - 20.1.0

Q

Keyword	GA28 class reference
quality management	COMMUNITY RELATIONS - Customer service - 2.6.0 INFORMATION MANAGEMENT - Compliance - 12.7.0 INFORMATION MANAGEMENT - Compliance - 12.7.1 PUBLICATION - Production - 17.15.8 STRATEGIC MANAGEMENT - Audit - 19.2.0 STRATEGIC MANAGEMENT - Compliance - 19.4.0 STRATEGIC MANAGEMENT - Compliance - 19.4.2 STRATEGIC MANAGEMENT - Customer service - 19.6.1 STRATEGIC MANAGEMENT - Evaluation - 19.7.1 STRATEGIC MANAGEMENT - Implementation - 19.9.2 STRATEGIC MANAGEMENT - Planning - 19.14.3-4 TECHNOLOGY & TELECOMMUNICATIONS - Implementation - 20.12.1 TECHNOLOGY & TELECOMMUNICATIONS - Planning - 20.17.1v
question time briefs	GOVERNMENT RELATIONS - Representations - 10.12.3
questions on notice	GOVERNMENT RELATIONS - Representations - 10.12.3

Keyword

GA28 class reference

quality management

COMMUNITY RELATIONS - Customer service - 2.6.0

INFORMATION MANAGEMENT - Compliance - 12.7.0

INFORMATION MANAGEMENT - Compliance - 12.7.1

PUBLICATION - Production - 17.15.8

STRATEGIC MANAGEMENT - Audit - 19.2.0

STRATEGIC MANAGEMENT - Compliance - 19.4.0

STRATEGIC MANAGEMENT - Compliance - 19.4.2

STRATEGIC MANAGEMENT - Customer service - 19.6.1

STRATEGIC MANAGEMENT - Evaluation - 19.7.1

STRATEGIC MANAGEMENT - Implementation - 19.9.2

STRATEGIC MANAGEMENT - Planning - 19.14.3-4

TECHNOLOGY & TELECOMMUNICATIONS - Implementation - 20.12.1

TECHNOLOGY & TELECOMMUNICATIONS - Planning - 20.17.1v

question time briefs

GOVERNMENT RELATIONS - Representations - 10.12.3

questions on notice

GOVERNMENT RELATIONS - Representations - 10.12.3

R

Keyword	GA28 class reference
railway consignment records/ books	EQUIPMENT & STORES - Acquisition - 5.1.1
recall of records	INFORMATION MANAGEMENT - Control - 12.9.9
receipt records	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
receipts	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
reclassification of positions	ESTABLISHMENT - Variations - 6.7.1
recommendations	COMMITTEES - 1.0.0 GOVERNING & CORPORATE BODIES - Meetings - 9.10.1 GOVERNMENT RELATIONS - Meetings - 10.8.1 GOVERNMENT RELATIONS - Reporting - 10.11.0 INDUSTRIAL RELATIONS - Meetings - 11.7.1
reconciliation records	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6 FINANCIAL MANAGEMENT - Financial statements - 7.12.0
recordings	COMMUNITY RELATIONS – Customer service – 2.6.5
records and recordkeeping systems	INFORMATION MANAGEMENT - 12.0.0
records census	INFORMATION MANAGEMENT - Inventory - 12.18.1
records management	INFORMATION MANAGEMENT - 12.0.0
records management survey	INFORMATION MANAGEMENT - Compliance - 12.7.1
records management units	INFORMATION MANAGEMENT - Customer service - 12.10.3 INFORMATION MANAGEMENT - Marketing - 12.19.1
recovery (data)	TECHNOLOGY & TELECOMMUNICATIONS - Data administration - 20.9.1
recovery (debt)	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6 FINANCIAL MANAGEMENT - Corruption - 7.10.1
recruitment (personnel)	PERSONNEL - Recruitment - 15.10.0
recruitment campaigns	PERSONNEL - Recruitment - 15.10.3
recruitment policy	STRATEGIC MANAGEMENT - Policy - 19.15.0
recruitment procedures	STRATEGIC MANAGEMENT - Procedures - 19.16.0
rectification	TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.1, 20.4.8 TECHNOLOGY & TELECOMMUNICATIONS - Maintenance - 20.16.1
recycling	PROPERTY MANAGEMENT - Policy - 16.19.0 PROPERTY MANAGEMENT - Procedures - 16.20.0
redeployment	PERSONNEL - Employee service history - 15.4.0
redundancies	GOVERNING & CORPORATE BODIES - Membership - 9.11.0 PERSONNEL - Employee service history - 15.4.2-3
referee reports	PERSONNEL - Recruitment - 15.10.1
referrals	PERSONNEL - Reporting - 15.11.1
refunds	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
register of injuries	OCCUPATIONAL HEALTH & SAFETY - Accidents - 14.1.6
registered mail	INFORMATION MANAGEMENT - Control - 12.9.8
registration (abn)	FINANCIAL MANAGEMENT - Compliance - 7.9.1
registration (business names)	STRATEGIC MANAGEMENT - Compliance - 19.4.3
registration (conferences etc)	COMMUNITY RELATIONS - Conferences - 2.5.2, 2.5.4 GOVERNING & CORPORATE BODIES - Training and development - 9.15.3 STAFF DEVELOPMENT - Conferences - 18.4.3 STAFF DEVELOPMENT - Training - 18.11.3
registration (plant and equipment)	EQUIPMENT & STORES - Compliance - 5.7.2 OCCUPATIONAL HEALTH & SAFETY - Appeals - 14.2.1 OCCUPATIONAL HEALTH & SAFETY - Compliance - 14.4.1-2
registration (vehicles)	FLEET MANAGEMENT - Compliance - 8.6.2
registration of interest in serving on panels etc	COMMITTEES – 1.0.10
regulatory impact statements	GOVERNMENT RELATIONS - Legislation - 10.7.1 GOVERNMENT RELATIONS - Submissions - 10.13.3
rehabilitation	COMPENSATION - Claims - 3.2.0 COMPENSATION - Policy - 3.5.0 COMPENSATION - Procedures - 3.6.0 COMPENSATION - Reviewing - 3.7.0 PERSONNEL - Advice - 15.1.1
relics	PROPERTY MANAGEMENT - Conservation - 16.6.0
relocation	PROPERTY MANAGEMENT - Moving - 16.17.0
remediation of contaminated sites	PROPERTY MANAGEMENT - Conservation - 16.6.5-6
remittance records	FINANCIAL MANAGEMENT - Accounting - 7.1.1- 7.1.6
removalists	PROPERTY MANAGEMENT - Moving - 16.17.0
remuneration	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6 FINANCIAL MANAGEMENT - Salaries - 7.18.0 GOVERNING & CORPORATE BODIES - Membership - 9.11.4 PERSONNEL - Employee service history - 15.4.0
rentals	EQUIPMENT & STORES - Leasing - 5.12.0 FLEET MANAGEMENT - Leasing - 8.10.0 PROPERTY MANAGEMENT - Leasing - 16.14.0
repairs	EQUIPMENT & STORES - Maintenance - 5.14.0 FLEET MANAGEMENT - Maintenance - 8.12.0 INFORMATION MANAGEMENT - Conservation - 12.8.0 PROPERTY MANAGEMENT - Conservation - 16.6.0 PROPERTY MANAGEMENT - Construction - 16.7.4 PROPERTY MANAGEMENT - Maintenance - 16.16.0 TECHNOLOGY & TELECOMMUNICATIONS - Maintenance - 20.16.0
reporting	COMMUNITY RELATIONS - Reporting - 2.20.0 COMPENSATION - Claims - 3.2.0 EQUIPMENT & STORES - Reporting - 5.17.0 ESTABLISHMENT - Reporting - 6.5.0 FINANCIAL MANAGEMENT - Financial statements - 7.12.0 FINANCIAL MANAGEMENT - Reporting - 7.16.0 FLEET MANAGEMENT - Reporting - 8.16.0 GOVERNMENT RELATIONS - Reporting - 10.11.0 INDUSTRIAL RELATIONS - Reporting - 11.11.0 INFORMATION MANAGEMENT - Reporting - 12.23.0 LEGAL SERVICES - Reporting - 13.8.0 OCCUPATIONAL HEALTH & SAFETY - Reporting - 14.10.0 PERSONNEL - Reporting - 15.11.0 PROPERTY MANAGEMENT - Reporting - 16.21.0 PUBLICATION - Reporting - 17.16.0 STAFF DEVELOPMENT - Reporting - 18.9.0 STRATEGIC MANAGEMENT - Reporting - 19.17.0 TECHNOLOGY & TELECOMMUNICATIONS - Reporting - 20.20.0
representations (government relations)	GOVERNMENT RELATIONS - Representations - 10.12.0
representatives	COMMITTEES - 1.0.0 OCCUPATIONAL HEALTH & SAFETY - Representatives - 14.11.0 PERSONNEL - Representatives - 15.12.0
requests for information	COMMUNITY RELATIONS - Enquiries - 2.8.0 INFORMATION MANAGEMENT - Enquiries - 12.14.0 PUBLICATION - Enquiries - 17.7.0
requests for proposals	TECHNOLOGY & TELECOMMUNICATIONS - Evaluation - 20.11.1 TENDERING - 21.0.1
requests for quotation (rfq)	COMMUNITY RELATIONS - Acquisition - 2.1.0 EQUIPMENT & STORES - Acquisition - 5.1.0 FINANCIAL MANAGEMENT - Asset register - 7.5.1 FLEET MANAGEMENT - Acquisition - 8.2.0 INFORMATION MANAGEMENT - Acquisition - 12.1.0 PROPERTY MANAGEMENT - Acquisition - 16.1.0 STAFF DEVELOPMENT - Acquisition - 18.1.0 TECHNOLOGY & TELECOMMUNICATIONS - Acquisition - 20.1.0
requests for tender (rft)	TENDERING - 21.0.1
requisition	COMMUNITY RELATIONS - Acquisition - 2.1.0 EQUIPMENT & STORES - Acquisition - 5.1.0 FLEET MANAGEMENT - Acquisition - 8.2.0 INFORMATION MANAGEMENT - Acquisition - 12.1.0 PROPERTY MANAGEMENT - Acquisition - 16.1.0 STAFF DEVELOPMENT - Acquisition - 18.1.0 TECHNOLOGY & TELECOMMUNICATIONS - Acquisition - 20.1.0
research	COMMUNITY RELATIONS - Exhibitions - 2.10.1 COMMUNITY RELATIONS - Marketing - 2.14.1 PUBLICATION - Marketing - 17.11.1
	LEGAL SERVICES - Research - 13.9.0
resignations	COMMITTEES - 1.0.0 GOVERNING & CORPORATE BODIES - Membership - 9.11.2 OCCUPATIONAL HEALTH & SAFETY - Representatives - 14.11.2 PERSONNEL - Employee service history - 15.4.0 PERSONNEL - Representatives - 15.12.1
resolutions	COMMITTEES - 1.0.0 GOVERNING & CORPORATE BODIES - Meetings - 9.10.1 GOVERNMENT RELATIONS - Meetings - 10.8.1 INDUSTRIAL RELATIONS - Meetings - 11.7.1
restoration	INFORMATION MANAGEMENT - Conservation - 12.8.0 PROPERTY MANAGEMENT - Conservation - 16.6.0 PROPERTY MANAGEMENT - Construction - 16.7.0
restricted areas	PROPERTY MANAGEMENT - Security - 16.24.0
restructuring	ESTABLISHMENT - Restructuring - 6.6.0
	FINANCIAL MANAGEMENT - Financial statements - 7.12.0
	TECHNOLOGY & TELECOMMUNICATIONS - Restructuring - 20.21.0
retention and disposal authority	INFORMATION MANAGEMENT - Policy - 12.21.3-4
retirement	PERSONNEL - Advice - 15.1.1 PERSONNEL - Employee service history - 15.4.0
retrenchment	PERSONNEL - Advice - 15.1.1
return to work plans	COMPENSATION - Claims - 3.2.0 COMPENSATION - Policy - 3.5.0 PERSONNEL - Advice - 15.1.1
return to work policy	COMPENSATION - Policy - 3.5.0
revenue records	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
review of promotion decisions	PERSONNEL – Recruitment 15.10.1
reviewing	COMMUNITY RELATIONS - Reviewing - 2.21.0 COMPENSATION - Claims - 3.2.0 COMPENSATION - Reviewing - 3.7.0 EQUIPMENT & STORES - Reviewing - 5.18.0 ESTABLISHMENT - Procedures - 6.4.0 ESTABLISHMENT - Restructuring - 6.6.0 FINANCIAL MANAGEMENT - Reviewing - 7.17.0 FLEET MANAGEMENT - Reviewing - 8.17.0 INFORMATION MANAGEMENT - Reviewing - 12.24.0 LEGAL SERVICES - Reviewing - 13.10.0 OCCUPATIONAL HEALTH & SAFETY - Reviewing - 14.12.0 PERSONNEL - Reviewing - 15.13.0 PROPERTY MANAGEMENT - Reviewing - 16.22.0 PUBLICATION - Reviewing - 17.17.0 STAFF DEVELOPMENT - Reviewing - 18.10.0 STRATEGIC MANAGEMENT - Reviewing - 19.18.0 TECHNOLOGY & TELECOMMUNICATIONS - Reviewing - 20.22.0
right-of-way arrangements	PROPERTY MANAGEMENT - Acquisition - 16.1.0
risk management	EQUIPMENT & STORES - Maintenance - 5.14.1 OCCUPATIONAL HEALTH & SAFETY - Risk management - 14.13.0 PROPERTY MANAGEMENT - Risk management - 16.23.0 STRATEGIC MANAGEMENT - Planning - 19.14.3-4 STRATEGIC MANAGEMENT - Risk management - 19.19.0 TECHNOLOGY & TELECOMMUNICATIONS - Planning - 20.17.0
role descriptions	ESTABLISHMENT - Variations - 6.7.1 PERSONNEL - Employee service history - 15.4.2-4
rosters	PERSONNEL - Leave, attendance and absences - 15.7.5
royal commissions	GOVERNMENT RELATIONS - Inquiries - 10.6.0
royalty	COMMUNITY RELATIONS - Visits - 2.23.1

S

Keyword	GA28 class reference
sabotage	PROPERTY MANAGEMENT - Security - 16.24.1
safe work method statements	OCCUPATIONAL HEALTH & SAFETY - Procedures - 14.9.1
safe work practices	OCCUPATIONAL HEALTH & SAFETY - Health promotion - 14.5.0
safes	EQUIPMENT & STORES - Security - 5.19.2
safety certification	PROPERTY MANAGEMENT - Compliance - 16.5.1
safety officers	OCCUPATIONAL HEALTH & SAFETY - Representatives - 14.11.2
salaries	PERSONNEL - Advice - 15.1.1
	FINANCIAL MANAGEMENT - Salaries - 7.18.0
salary packaging	FINANCIAL MANAGEMENT - Salaries - 7.18.0
salary rate registers	FINANCIAL MANAGEMENT - Salaries - 7.18.3
salary records	FINANCIAL MANAGEMENT - Salaries - 7.18.0
salary vouchers	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
sales	EQUIPMENT & STORES - Disposal - 5.8.0 FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.5-6 FLEET MANAGEMENT - Disposal - 8.7.0 PROPERTY MANAGEMENT - Disposal - 16.8.0 TECHNOLOGY & TELECOMMUNICATIONS - Disposal - 20.10.0
sales tax	FINANCIAL MANAGEMENT - Accounting - 7.1.5
sanitation (equipment)	TECHNOLOGY & TELECOMMUNICATIONS - Security - 20.23.2
scheduled member fees and approvals	GOVERNING & CORPORATE BODIES - Membership - 9.11.4
scholarships	STAFF DEVELOPMENT - Training - 18.11.2
secondary employment	PERSONNEL - Authorisation - 15.2.1
secondments (staff)	PERSONNEL - Employee service history - 15.4.7
secrets (trade)	STRATEGIC MANAGEMENT - Intellectual property - 19.10.0
security	COMMUNITY RELATIONS - Visits - 2.23.1 EQUIPMENT & STORES - Policy - 5.15.0 EQUIPMENT & STORES - Security - 5.19.0 INFORMATION MANAGEMENT - Security - 12.25.0 PERSONNEL - Security - 15.14.0 PROPERTY MANAGEMENT - Reporting - 16.21.4 PROPERTY MANAGEMENT - Security - 16.24.0 TECHNOLOGY & TELECOMMUNICATIONS - Security - 20.23.0
security clearances	PERSONNEL - Security - 15.14.1
security data logs	PROPERTY MANAGEMENT - Security - 16.24.5
security equipment	PROPERTY MANAGEMENT - Installation - 16.12.0
security leaks	TECHNOLOGY & TELECOMMUNICATIONS - Security - 20.23.3
security passes	PERSONNEL - Security - 15.14.1 PROPERTY MANAGEMENT - Security - 16.24.5
security surveys	PROPERTY MANAGEMENT - Reporting - 16.21.0
selection	EQUIPMENT & STORES - Procedures - 5.16.0 GOVERNING & CORPORATE BODIES - Membership - 9.11.1 PERSONNEL - Recruitment - 15.10.0
self insurance	COMPENSATION - Insurance - 3.4.3
self insurance corporation	COMPENSATION - Claims - 3.2.0
seminars	COMMUNITY RELATIONS - Conferences - 2.5.0 GOVERNING & CORPORATE BODIES - Training and development - 9.15.1-2 STAFF DEVELOPMENT - Conferences - 18.4.0 STAFF DEVELOPMENT - Training - 18.11.0
senior executive service	COMMUNITY RELATIONS - Addresses - 2.2.3 FLEET MANAGEMENT - Authorisation - 8.4.2 PERSONNEL - Employee service history - 15.4.0 PERSONNEL - Recruitment - 15.10.0 STRATEGIC MANAGEMENT - Meetings - 19.13.2-3
separation	PERSONNEL - Employee service history - 15.4.2-3
separations	PERSONNEL - Employee service history - 15.4.0
service charters	COMMUNITY RELATIONS - Customer service - 2.6.1-2 INFORMATION MANAGEMENT - Customer service - 12.10.1-2 STRATEGIC MANAGEMENT - Customer service - 19.6.1 TECHNOLOGY & TELECOMMUNICATIONS - Customer service - 20.8.1-2
service level agreements	CONTRACTING-OUT - 4.0.1 EQUIPMENT & STORES - Agreements - 5.2.0 FINANCIAL MANAGEMENT - Agreements - 7.3.0 GOVERNMENT RELATIONS - Agreements - 10.3.0 INDUSTRIAL RELATIONS - Agreements - 11.1.0 INFORMATION MANAGEMENT - Agreements - 12.2.0 LEGAL SERVICES - Agreements - 13.2.0 PUBLICATION - Agreements - 17.1.0 STRATEGIC MANAGEMENT - Agreements - 19.1.0 STRATEGIC MANAGEMENT - Joint ventures - 19.11.0 TECHNOLOGY & TELECOMMUNICATIONS - Agreements - 20.2.0
servicing	EQUIPMENT & STORES - Maintenance - 5.14.0 FLEET MANAGEMENT - Maintenance - 8.12.0 PROPERTY MANAGEMENT - Maintenance - 16.16.0 TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.5 TECHNOLOGY & TELECOMMUNICATIONS - Maintenance - 20.16.0
shift allowances	FINANCIAL MANAGEMENT - Salaries - 7.18.0
shows	COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.0 COMMUNITY RELATIONS - Exhibitions - 2.10.0 COMMUNITY RELATIONS - Marketing - 2.14.0
sick leave	PERSONNEL - Leave, attendance and absences - 15.7.3
site diaries	PROPERTY MANAGEMENT - Construction - 16.7.1-2
site inspections	PROPERTY MANAGEMENT - Conservation - 16.6.5-6 PROPERTY MANAGEMENT - Construction - 16.7.0
site maps	PUBLICATION - Production - 17.15.9
skills audits	STAFF DEVELOPMENT - Audit - 18.3.0
snapshots, website	PUBLICATION - Production - 17.15.0
social activities	PERSONNEL - Social clubs and groups - 15.15.1
social clubs and groups (personnel)	PERSONNEL - Social clubs and groups - 15.15.0
social functions	COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.0
social groups	PERSONNEL - Social clubs and groups - 15.15.1
Social media	COMMUNITY RELATIONS – Marketing 2.14.0
software	TECHNOLOGY & TELECOMMUNICATIONS - 20.0.0 TECHNOLOGY & TELECOMMUNICATIONS - Agreements - 20.2.1 TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.1 TECHNOLOGY & TELECOMMUNICATIONS - Installation - 20.13.1
software licences	TECHNOLOGY & TELECOMMUNICATIONS - Agreements - 20.2.0
source code	TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.0
space usage plans	PROPERTY MANAGEMENT - Planning - 16.18.2
special leave	PERSONNEL - Leave, attendance and absences - 15.7.3
specialty contracts	CONTRACTING-OUT - 4.0.1 GOVERNMENT RELATIONS - Agreements - 10.3.2 PROPERTY MANAGEMENT - Acquisition - 16.1.2 STRATEGIC MANAGEMENT - Joint ventures - 19.11.2 TENDERING - 21.0.3
specifications	CONTRACTING-OUT - 4.0.1 PROPERTY MANAGEMENT - Construction - 16.7.1-2 TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.1 TECHNOLOGY & TELECOMMUNICATIONS - Evaluation - 20.11.1
speeches	COMMUNITY RELATIONS - Addresses - 2.2.0 COMMUNITY RELATIONS - Conferences - 2.5.0 GOVERNMENT RELATIONS - Addresses - 10.1.0 STAFF DEVELOPMENT - Addresses - 18.2.0 STAFF DEVELOPMENT - Conferences - 18.4.0
sponsorship	COMMUNITY RELATIONS - Agreements - 2.3.1 COMMUNITY RELATIONS – Donations, sponsorships and fundraising 2.7.0 COMMUNITY RELATIONS - Marketing - 2.14.3-5 COMMUNITY RELATIONS - Policy - 2.17.0 COMMUNITY RELATIONS - Procedures - 2.18.0
staff	COMMITTEES - 1.0.0 ESTABLISHMENT - 6.0.0 PERSONNEL - 15.0.0
staff development	STAFF DEVELOPMENT - 18.0.0 STAFF DEVELOPMENT - Acquisition - 18.1.0 STAFF DEVELOPMENT - Addresses - 18.2.0 STAFF DEVELOPMENT - Audit - 18.3.0 STAFF DEVELOPMENT - Conferences - 18.4.0 STAFF DEVELOPMENT - Evaluation - 18.5.0 STAFF DEVELOPMENT - Planning - 18.6.0 STAFF DEVELOPMENT - Policy - 18.7.0 STAFF DEVELOPMENT - Procedures - 18.8.0 STAFF DEVELOPMENT - Reporting - 18.9.0 STAFF DEVELOPMENT - Reviewing - 18.10.0 STAFF DEVELOPMENT - Training - 18.11.0
staff meetings	STRATEGIC MANAGEMENT - Meetings - 19.13.1
staff newsletters	PUBLICATION - Drafting - 17.6.1 PUBLICATION - Production - 17.15.6
standards	COMPENSATION - Compliance - 3.3.0 EQUIPMENT & STORES - Compliance - 5.7.0 FINANCIAL MANAGEMENT - Compliance - 7.9.0 FLEET MANAGEMENT - Compliance - 8.6.0 GOVERNING & CORPORATE BODIES - Compliance - 9.8.0 GOVERNMENT RELATIONS - Compliance - 10.5.0 INFORMATION MANAGEMENT - Compliance - 12.7.0 LEGAL SERVICES - Compliance - 13.3.0 OCCUPATIONAL HEALTH & SAFETY - Compliance - 14.4.0 PROPERTY MANAGEMENT - Compliance - 16.5.0 PUBLICATION - Compliance - 17.3.0 STRATEGIC MANAGEMENT - Compliance - 19.4.0 TECHNOLOGY & TELECOMMUNICATIONS - Compliance - 20.7.0
	OCCUPATIONAL HEALTH & SAFETY - Standards - 14.14.0
	STRATEGIC MANAGEMENT - Standards - 19.20.0
standards of service	COMMUNITY RELATIONS - Customer service - 2.6.1-2 INFORMATION MANAGEMENT - Customer service - 12.10.1-2 STRATEGIC MANAGEMENT - Customer service - 19.6.1 TECHNOLOGY & TELECOMMUNICATIONS - Customer service - 20.8.1-2
standing order 52	GOVERNMENT RELATIONS - Compliance - 10.5.0
state heritage register	PROPERTY MANAGEMENT - Acquisition - 16.1.1 PROPERTY MANAGEMENT - Conservation - 16.6.0 PROPERTY MANAGEMENT - Construction - 16.7.1 PROPERTY MANAGEMENT - Disposal - 16.8.1 PROPERTY MANAGEMENT - Planning - 16.18.0 PROPERTY MANAGEMENT - Reporting - 16.21.1
statements of accounts	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
statements of affairs (foi)	INFORMATION MANAGEMENT - Reporting - 12.23.3
statements of assets and liabilities	FINANCIAL MANAGEMENT - Financial statements - 7.12.0
statements of cash flows	FINANCIAL MANAGEMENT - Accounting - 7.1.1 FINANCIAL MANAGEMENT - Financial statements - 7.12.0
statements of duty	ESTABLISHMENT - Variations - 6.7.1
statements of earnings	FINANCIAL MANAGEMENT - Accounting - 7.1.5
statements of expenditure	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
statements of financial position	FINANCIAL MANAGEMENT - Accounting - 7.1.1 FINANCIAL MANAGEMENT - Financial statements - 7.12.0
statements of requirements	TENDERING - 21.0.0
statements, financial	FINANCIAL MANAGEMENT - Financial statements - 7.12.0
stationery	EQUIPMENT & STORES - 5.0.0 PUBLICATION - Corporate style - 17.4.0
statistics	COMMUNITY RELATIONS - Reporting - 2.20.0 EQUIPMENT & STORES - Reporting - 5.17.0 ESTABLISHMENT - Reporting - 6.5.0 FINANCIAL MANAGEMENT - Reporting - 7.16.0 FLEET MANAGEMENT - Reporting - 8.16.0 GOVERNMENT RELATIONS - Reporting - 10.11.0 INDUSTRIAL RELATIONS - Reporting - 11.11.0 INFORMATION MANAGEMENT - Reporting - 12.23.0 LEGAL SERVICES - Reporting - 13.8.0 LEGAL SERVICES - Research - 13.9.0 OCCUPATIONAL HEALTH & SAFETY - Reporting - 14.10.0 PROPERTY MANAGEMENT - Reporting - 16.21.0 PUBLICATION - Reporting - 17.16.0 STAFF DEVELOPMENT - Reporting - 18.9.0 STRATEGIC MANAGEMENT - Reporting - 19.17.0 TECHNOLOGY & TELECOMMUNICATIONS - Reporting - 20.20.0
statutes	GOVERNMENT RELATIONS - Legislation - 10.7.0 GOVERNMENT RELATIONS - Submissions - 10.13.3 LEGAL SERVICES - Advice - 13.1.1 STRATEGIC MANAGEMENT - Legislation - 19.12.0
statutory appointments	GOVERNING & CORPORATE BODIES - Membership - 9.11.1
statutory officers	PERSONNEL - Employee service history - 15.4.2
still in use determinations	INFORMATION MANAGEMENT - Compliance - 12.7.5
stock cards	EQUIPMENT & STORES - Stocktake - 5.20.1
stock control	EQUIPMENT & STORES - Arrangements - 5.4.2 EQUIPMENT & STORES - Stocktake - 5.20.1
stock reconciliations	EQUIPMENT & STORES - Stocktake - 5.20.1
stocktake
	EQUIPMENT & STORES - Stocktake - 5.20.0
	PUBLICATION - Stocktake - 17.18.0
storage	EQUIPMENT & STORES - Arrangements - 5.4.2 INFORMATION MANAGEMENT - Control - 12.9.9 INFORMATION MANAGEMENT - Disposal - 12.11.3-4 INFORMATION MANAGEMENT - Evaluation - 12.15.1 INFORMATION MANAGEMENT - Reviewing - 12.24.1 INFORMATION MANAGEMENT - Security - 12.25.3 PROPERTY MANAGEMENT - Maintenance - 16.16.6-8
stores	EQUIPMENT & STORES - 5.0.0
strategic management	STRATEGIC MANAGEMENT - 19.0.0 STRATEGIC MANAGEMENT - Agreements - 19.1.0 STRATEGIC MANAGEMENT - Audit - 19.2.0 STRATEGIC MANAGEMENT - Authorisation - 19.3.0 STRATEGIC MANAGEMENT - Compliance - 19.4.0 STRATEGIC MANAGEMENT - Corruption - 19.5.0 STRATEGIC MANAGEMENT - Customer service - 19.6.0 STRATEGIC MANAGEMENT - Evaluation - 19.7.0 STRATEGIC MANAGEMENT - Grant funding - 19.8.0 STRATEGIC MANAGEMENT - Implementation - 19.9.0 STRATEGIC MANAGEMENT - Intellectual property - 19.10.0 STRATEGIC MANAGEMENT - Joint ventures - 19.11.0 STRATEGIC MANAGEMENT - Legislation - 19.12.0 STRATEGIC MANAGEMENT - Meetings - 19.13.0 STRATEGIC MANAGEMENT - Planning - 19.14.0 STRATEGIC MANAGEMENT - Policy - 19.15.0 STRATEGIC MANAGEMENT - Procedures - 19.16.0 STRATEGIC MANAGEMENT - Reporting - 19.17.0 STRATEGIC MANAGEMENT - Reviewing - 19.18.0 STRATEGIC MANAGEMENT - Risk management - 19.19.0 STRATEGIC MANAGEMENT - Standards - 19.20.0
strategic plans	STRATEGIC MANAGEMENT - Planning - 19.14.1-2
strikes	INDUSTRIAL RELATIONS - Disputes - 11.4.0
study leave	PERSONNEL - Leave, attendance and absences - 15.7.2
study schemes	PERSONNEL - Employee service history - 15.4.8 STAFF DEVELOPMENT - Training - 18.11.2
style	PUBLICATION - Corporate style - 17.4.0
subcommittees	COMMITTEES - 1.0.0 GOVERNING & CORPORATE BODIES - 9.0.0
submissions	COMMITTEES - 1.0.0 FINANCIAL MANAGEMENT - Budgeting - 7.8.2 GOVERNMENT RELATIONS - Inquiries - 10.6.1 GOVERNMENT RELATIONS - Meetings - 10.8.1 STRATEGIC MANAGEMENT - Legislation - 19.12.1
	COMMUNITY RELATIONS - Submissions - 2.22.0
	GOVERNMENT RELATIONS - Submissions - 10.13.0
subpoenas	LEGAL SERVICES - Litigation - 13.4.0
subscriptions	COMMUNITY RELATIONS - Liaison - 2.13.1 INFORMATION MANAGEMENT - Acquisition - 12.1.1
subsidiary journals	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
succession plans	STRATEGIC MANAGEMENT - Planning - 19.14.3
suggestions	COMMUNITY RELATIONS - Public reaction - 2.19.1 INFORMATION MANAGEMENT - Customer service - 12.10.5 STRATEGIC MANAGEMENT - Customer service - 19.6.0 TECHNOLOGY & TELECOMMUNICATIONS - Customer service - 20.8.4
	PERSONNEL - Suggestions - 15.16.0
summary cash books	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
summary of affairs (foi)	INFORMATION MANAGEMENT - Reporting - 12.23.3
superannuation	FINANCIAL MANAGEMENT - Salaries - 7.18.0 FINANCIAL MANAGEMENT - Salaries - 7.18.1 GOVERNING & CORPORATE BODIES - Membership - 9.11.4 PERSONNEL - Advice - 15.1.1
surveillance	PROPERTY MANAGEMENT - Security - 16.24.4 & 16.24.7
surveys	COMMUNITY RELATIONS – Customer service - 2.6.6 COMMUNITY RELATIONS - Reporting - 2.20.0 EQUIPMENT & STORES - Reporting - 5.17.0 ESTABLISHMENT - Reporting - 6.5.0 FINANCIAL MANAGEMENT - Reporting - 7.16.0 FLEET MANAGEMENT - Reporting - 8.16.0 GOVERNMENT RELATIONS - Reporting - 10.11.0 INDUSTRIAL RELATIONS - Reporting - 11.11.0 INFORMATION MANAGEMENT - Reporting - 12.23.0 LEGAL SERVICES - Reporting - 13.8.0 LEGAL SERVICES - Research - 13.9.2 OCCUPATIONAL HEALTH & SAFETY - Reporting - 14.10.0 OCCUPATIONAL HEALTH & SAFETY - Reporting - 14.10.3 PROPERTY MANAGEMENT - Reporting - 16.21.0 PUBLICATION - Reporting - 17.16.0 STAFF DEVELOPMENT - Reporting - 18.9.0 STRATEGIC MANAGEMENT - Reporting - 19.17.0 TECHNOLOGY & TELECOMMUNICATIONS - Reporting - 20.20.0
system access logs	TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.1
system change logs	TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.1
system change requests	TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.0 TECHNOLOGY & TELECOMMUNICATIONS - Maintenance - 20.16.1
system logs	TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.1, 20.4.6-7
system security plan	TECHNOLOGY & TELECOMMUNICATIONS - Planning - 20.17.0
system specifications	TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.1 TECHNOLOGY & TELECOMMUNICATIONS - Evaluation - 20.11.1
systems analysis	TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.0 TECHNOLOGY & TELECOMMUNICATIONS - Evaluation - 20.11.1
systems design and development	TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.0 TECHNOLOGY & TELECOMMUNICATIONS - Reporting - 20.20.0
systems documentation	TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.0 TECHNOLOGY & TELECOMMUNICATIONS - Evaluation - 20.11.1

T

Keyword	GA28 class references
tax	FINANCIAL MANAGEMENT - Accounting - 7.1.5
taxation records	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.5-6 FINANCIAL MANAGEMENT - Salaries - 7.18.0 FLEET MANAGEMENT - Compliance - 8.6.3 GOVERNING & CORPORATE BODIES - Membership - 9.11.4
technical assistance	TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.0 TECHNOLOGY & TELECOMMUNICATIONS - Maintenance - 20.16.1
technical manuals	EQUIPMENT & STORES - Procedures - 5.16.0 PROPERTY MANAGEMENT - Procedures - 16.20.0 TECHNOLOGY & TELECOMMUNICATIONS - Procedures - 20.19.0
technical models	TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.0 TECHNOLOGY & TELECOMMUNICATIONS - Evaluation - 20.11.1
technology & telecommunications	TECHNOLOGY & TELECOMMUNICATIONS - 20.0.0 TECHNOLOGY & TELECOMMUNICATIONS - Acquisition - 20.1.0 TECHNOLOGY & TELECOMMUNICATIONS - Agreements - 20.2.0 TECHNOLOGY & TELECOMMUNICATIONS - Allocation - 20.3.0 TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.0 TECHNOLOGY & TELECOMMUNICATIONS - Arrangements - 20.5.0 TECHNOLOGY & TELECOMMUNICATIONS - Audit - 20.6.0 TECHNOLOGY & TELECOMMUNICATIONS - Compliance - 20.7.0 TECHNOLOGY & TELECOMMUNICATIONS - Customer service - 20.8.0 TECHNOLOGY & TELECOMMUNICATIONS - Data administration - 20.9.0 TECHNOLOGY & TELECOMMUNICATIONS - Disposal - 20.10.0 TECHNOLOGY & TELECOMMUNICATIONS - Evaluation - 20.11.0 TECHNOLOGY & TELECOMMUNICATIONS - Implementation - 20.12.0 TECHNOLOGY & TELECOMMUNICATIONS - Installation - 20.13.0 TECHNOLOGY & TELECOMMUNICATIONS - Intellectual property - 20.14.0 TECHNOLOGY & TELECOMMUNICATIONS - Leasing-out - 20.15.0 TECHNOLOGY & TELECOMMUNICATIONS - Maintenance - 20.16.0 TECHNOLOGY & TELECOMMUNICATIONS - Planning - 20.17.0 TECHNOLOGY & TELECOMMUNICATIONS - Policy - 20.18.0 TECHNOLOGY & TELECOMMUNICATIONS - Procedures - 20.19.0 TECHNOLOGY & TELECOMMUNICATIONS - Reporting - 20.20.0 TECHNOLOGY & TELECOMMUNICATIONS - Restructuring - 20.21.0 TECHNOLOGY & TELECOMMUNICATIONS - Reviewing - 20.22.0 TECHNOLOGY & TELECOMMUNICATIONS - Security - 20.23.0
telecommunications	TECHNOLOGY & TELECOMMUNICATIONS - 20.0.0
telecommunications plan	TECHNOLOGY & TELECOMMUNICATIONS - Planning - 20.17.0
telephone information services	COMMUNITY RELATIONS - Customer service - 2.6.3 INFORMATION MANAGEMENT - Acquisition - 12.1.1
telephones	TECHNOLOGY & TELECOMMUNICATIONS - 20.0.0
temporary equipment	PROPERTY MANAGEMENT – Construction – 16.7.7
tenancy agreements	PROPERTY MANAGEMENT - Leasing - 16.14.1
tendering	TENDERING - 21.0.0
termination	GOVERNING & CORPORATE BODIES - Appeals - 9.3.1 GOVERNING & CORPORATE BODIES - Membership - 9.11.1-2 OCCUPATIONAL HEALTH & SAFETY - Representatives - 14.11.0 PERSONNEL - Employee service history - 15.4.0 PERSONNEL - Representatives - 15.12.1
termination payments	FINANCIAL MANAGEMENT - Salaries - 7.18.0
terms and conditions of employment/appointment	GOVERNING & CORPORATE BODIES - Membership - 9.11.1
terms of reference	COMMITTEES - 1.0.0
terrorism	PROPERTY MANAGEMENT - Security - 16.24.1
testing activities	EQUIPMENT & STORES - Maintenance - 5.14.1-2 PROPERTY MANAGEMENT - Maintenance - 16.16.4 PUBLICATION - Production - 17.15.8 TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.3, 20.4.8 TECHNOLOGY & TELECOMMUNICATIONS - Data administration - 20.9.1 TECHNOLOGY & TELECOMMUNICATIONS - Evaluation - 20.11.1 TECHNOLOGY & TELECOMMUNICATIONS - Implementation - 20.12.1 TECHNOLOGY & TELECOMMUNICATIONS - Reviewing - 20.22.1 TECHNOLOGY & TELECOMMUNICATIONS - Security - 20.23.2
theft	EQUIPMENT & STORES - Security - 5.19.1 FINANCIAL MANAGEMENT - Corruption - 7.10.1 FLEET MANAGEMENT - Reporting - 8.16.1 STRATEGIC MANAGEMENT - Policy - 19.15.0 STRATEGIC MANAGEMENT - Procedures - 19.16.0 TECHNOLOGY & TELECOMMUNICATIONS - Security - 20.23.3
thesaurus	INFORMATION MANAGEMENT - Control - 12.9.7
time sheets	PERSONNEL - Leave, attendance and absences - 15.7.4
title deeds and certificates	PROPERTY MANAGEMENT - Acquisition - 16.1.4
tollway schemes	FLEET MANAGEMENT - Acquisition - 8.2.2
tool registers	EQUIPMENT & STORES - Acquisition - 5.1.1 EQUIPMENT & STORES - Stocktake - 5.20.1 FINANCIAL MANAGEMENT - Asset register - 7.5.1
total asset management plan	STRATEGIC MANAGEMENT - Planning - 19.14.3-4
tours	COMMUNITY RELATIONS - Visits - 2.23.0 GOVERNMENT RELATIONS - Visits - 10.14.0
toxic materials	OCCUPATIONAL HEALTH & SAFETY - Compliance - 14.4.0 OCCUPATIONAL HEALTH & SAFETY - Inspections - 14.6.0
toxic materials	OCCUPATIONAL HEALTH & SAFETY - Policy - 14.8.0 OCCUPATIONAL HEALTH & SAFETY - Risk management - 14.13.0 PROPERTY MANAGEMENT - Audit - 16.3.1 PROPERTY MANAGEMENT - Conservation - 16.6.5-6 PROPERTY MANAGEMENT - Construction - 16.7.5 PROPERTY MANAGEMENT - Inspections - 16.11.1 PROPERTY MANAGEMENT - Maintenance - 16.16.6-7 STAFF DEVELOPMENT - Training - 18.11.9
trade secrets	STRATEGIC MANAGEMENT - Intellectual property - 19.10.0
trade unions	INDUSTRIAL RELATIONS - Meetings - 11.7.0
trademarks	STRATEGIC MANAGEMENT - Intellectual property - 19.10.0
traffic infringements	FLEET MANAGEMENT - Infringements - 8.8.1
traffic management	PROPERTY MANAGEMENT – Traffic management 16.25.0
traineeships	PERSONNEL - Employee service history - 15.4.8 STAFF DEVELOPMENT - Training - 18.11.2
training	COMMUNITY RELATIONS – Conferences 2.5.0 GOVERNING & CORPORATE BODIES - Training and development - 9.15.1-2
	STAFF DEVELOPMENT - Training - 18.11.0
training and development (GOVERNING & CORPORATE BODIES )	GOVERNING & CORPORATE BODIES - Training and development - 9.15.0
training consultants	CONTRACTING-OUT - 4.0.0 STAFF DEVELOPMENT - Acquisition - 18.1.0
training courses	COMMUNITY RELATIONS – Conferences 2.5.0 CONTRACTING-OUT - 4.0.0 STAFF DEVELOPMENT - 18.0.0
training materials	GOVERNING & CORPORATE BODIES - Training and development - 9.15.1-2 STAFF DEVELOPMENT - Training - 18.11.6-7
training project plans	STAFF DEVELOPMENT - Planning - 18.6.0
transcripts	COMMUNITY RELATIONS - Addresses - 2.2.0 COMMUNITY RELATIONS - Media relations - 2.15.3 GOVERNMENT RELATIONS - Addresses - 10.1.0 GOVERNMENT RELATIONS - Inquiries - 10.6.1 STAFF DEVELOPMENT - Addresses - 18.2.0
transfer (equipment)	EQUIPMENT & STORES - Disposal - 5.8.1
transfer (fleet)	FLEET MANAGEMENT - Disposal - 8.7.1
transfer (positions)	ESTABLISHMENT - Variations - 6.7.1-2
transfer (records)	INFORMATION MANAGEMENT - Authorisation - 12.5.1 INFORMATION MANAGEMENT - Disposal - 12.11.0
transfer (staff)	PERSONNEL - Employee service history - 15.4.7
transfer plans	INFORMATION MANAGEMENT – Disposal – 12.11.3
translation (publications)	PUBLICATION - Production - 17.15.7
translation services	COMMUNITY RELATIONS - Customer service - 2.6.3 INFORMATION MANAGEMENT - Customer service - 12.10.3
transport	COMMITTEES - 1.0.9 COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.3 COMMUNITY RELATIONS - Conferences - 2.5.2 COMMUNITY RELATIONS - Visits - 2.23.1 FINANCIAL MANAGEMENT - Authorisation - 7.7.1 FLEET MANAGEMENT - Arrangements - 8.3.1 GOVERNING & CORPORATE BODIES - Arrangements - 9.4.1 INDUSTRIAL RELATIONS - Meetings - 11.7.2 STAFF DEVELOPMENT - Addresses - 18.2.2 STAFF DEVELOPMENT - Conferences - 18.4.2 STAFF DEVELOPMENT - Training - 18.11.3 STRATEGIC MANAGEMENT - Meetings - 19.13.1
travel	COMMITTEES - 1.0.9 COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.3 COMMUNITY RELATIONS - Conferences - 2.5.2 COMMUNITY RELATIONS - Visits - 2.23.1 FINANCIAL MANAGEMENT - Authorisation - 7.7.1 FLEET MANAGEMENT - Arrangements - 8.3.1 GOVERNING & CORPORATE BODIES - Arrangements - 9.4.1 INDUSTRIAL RELATIONS - Meetings - 11.7.2 PERSONNEL - Authorisation - 15.2.1 STAFF DEVELOPMENT - Addresses - 18.2.2 STAFF DEVELOPMENT - Conferences - 18.4.2 STAFF DEVELOPMENT - Training - 18.11.3 STRATEGIC MANAGEMENT - Meetings - 19.13.1
travel arrangements	PERSONNEL - Authorisation - 15.2.2
travel policy	STRATEGIC MANAGEMENT - Policy - 19.15.0
travel warrant books	EQUIPMENT & STORES - Acquisition - 5.1.1
treasurer’s directions	EQUIPMENT & STORES - Compliance - 5.7.1 FINANCIAL MANAGEMENT - Compliance - 7.9.1 GOVERNMENT RELATIONS - Policy - 10.9.3 GOVERNMENT RELATIONS - Submissions - 10.13.3
treasury management	FINANCIAL MANAGEMENT - Policy - 7.14.1 FINANCIAL MANAGEMENT - Procedures - 7.15.0
	FINANCIAL MANAGEMENT - Treasury management - 7.19.0
trespass	PROPERTY MANAGEMENT - Security - 16.24.0
trust funds	FINANCIAL MANAGEMENT - Treasury management - 7.19.2

U

Keyword	GA28 class reference
unauthorised access or entry	PROPERTY MANAGEMENT - Security - 16.24.0 TECHNOLOGY & TELECOMMUNICATIONS - Security - 20.23.3
unauthorised leave	PERSONNEL - Leave, attendance and absences - 15.7.3 PERSONNEL - Misconduct - 15.8.0
unclaimed money	FINANCIAL MANAGEMENT - Treasury management - 7.19.3
uniforms	EQUIPMENT & STORES - Acquisition - 5.1.0 EQUIPMENT & STORES - Allocation - 5.3.0
unions	INDUSTRIAL RELATIONS - Meetings - 11.7.0
university chancellors	PERSONNEL - Employee service history - 15.4.2
university vice-chancellors	PERSONNEL - Employee service history - 15.4.2
unpublished conference proceedings	COMMUNITY RELATIONS - Conferences - 2.5.1 STAFF DEVELOPMENT - Conferences - 18.4.1
unrecoverable revenue	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
unsolicited employment applications	PERSONNEL - Recruitment - 15.10.0
upgrades	TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.5
url addresses	PUBLICATION - Compliance - 17.3.1
usage	EQUIPMENT & STORES - Allocation - 5.3.0 EQUIPMENT & STORES - Policy - 5.15.0 EQUIPMENT & STORES - Procedures - 5.16.0 FLEET MANAGEMENT - Arrangements - 8.3.0 FLEET MANAGEMENT - Authorisation - 8.4.0 PROPERTY MANAGEMENT - Arrangements - 16.2.1 PROPERTY MANAGEMENT - Planning - 16.18.2-3 TECHNOLOGY & TELECOMMUNICATIONS - Arrangements - 20.5.1 TECHNOLOGY & TELECOMMUNICATIONS - Procedures - 20.19.0
user logons	TECHNOLOGY & TELECOMMUNICATIONS - Security - 20.23.1
user manuals	EQUIPMENT & STORES - Procedures - 5.16.0 FINANCIAL MANAGEMENT - Procedures - 7.15.0 FLEET MANAGEMENT - Procedures - 8.15.0 PROPERTY MANAGEMENT - Procedures - 16.20.0 TECHNOLOGY & TELECOMMUNICATIONS - Procedures - 20.19.0

V

Keyword	GA28 class reference
vacancies	PERSONNEL - Recruitment - 15.10.0
vaccination	OCCUPATIONAL HEALTH & SAFETY - Health promotion - 14.5.4-5
valuation records	EQUIPMENT & STORES - Disposal - 5.8.1 FLEET MANAGEMENT - Disposal - 8.7.1 PROPERTY MANAGEMENT - Disposal - 16.8.0 TECHNOLOGY & TELECOMMUNICATIONS - Disposal - 20.10.1
variations (establishment)	ESTABLISHMENT - Variations - 6.7.0
variations to awards	INDUSTRIAL RELATIONS - Agreements - 11.1.1
vehicle accessories	FLEET MANAGEMENT - Acquisition - 8.2.1
vehicle accident reports	FLEET MANAGEMENT - Accidents - 8.1.0
vehicle exception reports	FLEET MANAGEMENT - Leasing - 8.10.1
vehicle log books	FLEET MANAGEMENT - Arrangements - 8.3.2
vehicle running sheets	FLEET MANAGEMENT - Arrangements - 8.3.2
vendors	CONTRACTING-OUT - 4.0.1
venue bookings	COMMITTEES - 1.0.9 COMMUNITY RELATIONS - Celebrations, ceremonies, functions - 2.4.3 COMMUNITY RELATIONS - Conferences - 2.5.2 GOVERNING & CORPORATE BODIES - Meetings - 9.10.2 GOVERNING & CORPORATE BODIES - Training and development - 9.15.3 GOVERNMENT RELATIONS - Meetings - 10.8.2 INDUSTRIAL RELATIONS - Meetings - 11.7.2 STAFF DEVELOPMENT - Addresses - 18.2.2 STAFF DEVELOPMENT - Conferences - 18.4.2 STAFF DEVELOPMENT - Training - 18.11.8 STRATEGIC MANAGEMENT - Meetings - 19.13.1
videos	COMMUNITY RELATIONS - Addresses - 2.2.6 PUBLICATION - Production - 17.15.8 STAFF DEVELOPMENT - Training - 18.11.6-7
viruses	STRATEGIC MANAGEMENT - Implementation - 19.9.3 TECHNOLOGY & TELECOMMUNICATIONS - Data administration - 20.9.1
visitors books	COMMUNITY RELATIONS - Visits - 2.23.3
visits	COMMUNITY RELATIONS - Visits - 2.23.0 GOVERNMENT RELATIONS - Visits - 10.14.0
visual surveillance records	PROPERTY MANAGEMENT – Security – 16.24.7
vital records plans	INFORMATION MANAGEMENT - Planning - 12.20.1-2 STRATEGIC MANAGEMENT - Implementation - 19.9.3 STRATEGIC MANAGEMENT - Planning - 19.14.3-4
vocational rehabilitation	COMPENSATION - Claims - 3.2.0
voice recordings	COMMUNITY RELATIONS - Addresses - 2.2.6 STAFF DEVELOPMENT - Addresses - 18.2.1
voluntary redundancy	PERSONNEL - Employee service history - 15.4.2-3
volunteers	COMPENSATION - Claims - 3.2.4-5 PERSONNEL - Employee service history - 15.4.4 PERSONNEL - Recruitment - 15.10.0 STAFF DEVELOPMENT - Training - 18.11.0
voucher registers	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
vouchers	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6

W

Keyword	GA28 class reference
wage vouchers	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.6
wages records	FINANCIAL MANAGEMENT - Salaries - 7.18.0
waivering of debt	FINANCIAL MANAGEMENT - Accounting - 7.1.1 FINANCIAL MANAGEMENT - Corruption - 7.10.1
wardrobe	EQUIPMENT & STORES - Acquisition - 5.1.0 EQUIPMENT & STORES - Allocation - 5.3.0
warranties	EQUIPMENT & STORES - Acquisition - 5.1.3 PROPERTY MANAGEMENT - Maintenance - 16.16.0 TECHNOLOGY & TELECOMMUNICATIONS - Acquisition - 20.1.4
waste reduction	PROPERTY MANAGEMENT - Planning - 16.18.2-3 PROPERTY MANAGEMENT - Policy - 16.19.0 PROPERTY MANAGEMENT - Reporting - 16.21.0
waste removal	PROPERTY MANAGEMENT - Maintenance - 16.16.6-8
water cooling systems	PROPERTY MANAGEMENT - Maintenance - 16.16.4 PROPERTY MANAGEMENT - Risk management - 16.23.1
web pages	PUBLICATION - Production - 17.15.0
websites	COMMUNITY RELATIONS - Conferences - 2.5.0 COMMUNITY RELATIONS - Customer service - 2.6.3 COMMUNITY RELATIONS - Marketing - 2.14.0 PUBLICATION - Production - 17.15.0 TECHNOLOGY & TELECOMMUNICATIONS - 20.0.0 TECHNOLOGY & TELECOMMUNICATIONS - Security - 20.23.1
whole-of-government policy	GOVERNMENT RELATIONS - Policy - 10.9.3 GOVERNMENT RELATIONS - Submissions - 10.13.3
whole-of-government solutions	EQUIPMENT & STORES - Acquisition - 5.1.0 EQUIPMENT & STORES - Policy - 5.15.0 INFORMATION MANAGEMENT - Acquisition - 12.1.0 TECHNOLOGY & TELECOMMUNICATIONS - Acquisition - 20.1.0 TECHNOLOGY & TELECOMMUNICATIONS - Evaluation - 20.11.0
wholesale sales tax records	FINANCIAL MANAGEMENT - Accounting - 7.1.1, 7.1.5-6
Winding-up	GOVERNING & CORPORATE BODIES – 9.8.4
witness at court leave	PERSONNEL - Leave, attendance and absences - 15.7.3
witness statements	COMPENSATION - Claims - 3.2.0 LEGAL SERVICES - Litigation - 13.4.0
work experience students	COMPENSATION - Claims - 3.2.4-5 PERSONNEL - Employee service history - 15.4.4
work performance counselling	PERSONNEL - Performance management - 15.9.3
work permits	OCCUPATIONAL HEALTH & SAFETY - Compliance - 14.4.5
work plan	PERSONNEL - Performance management - 15.9.3
work redesign	ESTABLISHMENT - Restructuring - 6.6.0 STRATEGIC MANAGEMENT - Planning - 19.14.3
work-to-rule action	INDUSTRIAL RELATIONS - Disputes - 11.4.0
workers compensation	COMPENSATION - 3.0.0
workflow tracking systems	INFORMATION MANAGEMENT - Control - 12.9.4
workforce profile reports	PERSONNEL - Reporting - 15.11.2
working from home	INDUSTRIAL RELATIONS - Agreements - 11.1.3 INDUSTRIAL RELATIONS - Policy - 11.9.0 INDUSTRIAL RELATIONS - Procedures - 11.10.0 PERSONNEL - Authorisation - 15.2.1
working hours	PERSONNEL - Advice - 15.1.1
working with children check, request for	PERSONNEL - Recruitment - 15.10.1
working with children check, results of	PERSONNEL - Employee service history - 15.4.2-3
working with children checks	PERSONNEL - Compliance - 15.3.1
working with children declaration	PERSONNEL - Employee service history - 15.4.4
workplace adjustment	COMPENSATION - Claims - 3.2.0
workplace agreements	PERSONNEL - Employee service history - 15.4.5
workplace consultative committees	COMMITTEES - 1.0.6
workplace relations	INDUSTRIAL RELATIONS - 11.0.0 LEGAL SERVICES - Advice - 13.1.1
workplace relations committee	COMMITTEES - 1.0.6
workplace safety	OCCUPATIONAL HEALTH & SAFETY - 14.0.0
workshops	COMMUNITY RELATIONS – Conferences 2.5.0
write-off debt	FINANCIAL MANAGEMENT - Accounting - 7.1.1 FINANCIAL MANAGEMENT - Corruption - 7.10.1

Y

Keyword	GA28 class reference
year 2000 remediation	COMMITTEES - 1.0.7 STRATEGIC MANAGEMENT - Risk management - 19.19.1 TECHNOLOGY & TELECOMMUNICATIONS - Agreements - 20.2.1 TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.8 TECHNOLOGY & TELECOMMUNICATIONS - Compliance - 20.7.1 TECHNOLOGY & TELECOMMUNICATIONS - Planning - 20.17.0 TECHNOLOGY & TELECOMMUNICATIONS - Policy - 20.18.0 TECHNOLOGY & TELECOMMUNICATIONS - Procedures - 20.19.0 TECHNOLOGY & TELECOMMUNICATIONS - Reporting - 20.20.0

Keyword

GA28 class reference

year 2000 remediation

COMMITTEES - 1.0.7

STRATEGIC MANAGEMENT - Risk management - 19.19.1

TECHNOLOGY & TELECOMMUNICATIONS - Agreements - 20.2.1

TECHNOLOGY & TELECOMMUNICATIONS - Application development & management - 20.4.8

TECHNOLOGY & TELECOMMUNICATIONS - Compliance - 20.7.1

TECHNOLOGY & TELECOMMUNICATIONS - Planning - 20.17.0

TECHNOLOGY & TELECOMMUNICATIONS - Policy - 20.18.0

TECHNOLOGY & TELECOMMUNICATIONS - Procedures - 20.19.0

TECHNOLOGY & TELECOMMUNICATIONS - Reporting - 20.20.0