The activities relating to establishing rapport with, and advocating for, the community. Includes liaison activities, conferral of awards, etc.
Note: see relevant entry in FA450 for responses to enquiries that require a detailed response.
See General Retention and Disposal Authority - Administrative recordsCommunity Relations - Addresses for records relating to addresses for training, professional, Community Relations or sales purposes. Includes speeches and multi-media presentations.
See General Retention and Disposal Authority - Administrative recordsCommunity Relations - Celebrations, ceremonies, functions for records relating to arranging and managing festivities, including celebrations, formal ceremonies and social functions, to honour a particular event, occasion or individual, or to conduct fundraising. Includes arrangements for consultation forums.
See General Retention and Disposal Authority - Administrative recordsCommunity Relations - Celebrations, ceremonies, functions2.4.4 for records relating to the receipt of awards by the organisation
See General Retention and Disposal Authority - Administrative recordsCommunity Relations - Customer service for records relating to contacts lists.
See General Retention and Disposal Authority - Administrative recordsCommunity Relations - Donations, sponsorships and fundraising for records relating to partnerships between the organisation and other organisations where one assists the other in return for a promotional benefit and the management of donations of money, items, artefacts or property to or by the organisation
See General Retention and Disposal Authority - Administrative recordsCommunity Relations - Marketing for records relating to analysing, creating and promoting products and services
See General Retention and Disposal Authority - Administrative recordsCommunity Relations - Media relations for records relating to stablishing a relationship between the media and the organisation.
See General Retention and Disposal Authority - Administrative recordsCommunity Relations - Public reaction for records relating to complaints or suggestions that require investigation or a specific response.
See General Retention and Disposal Authority - Administrative records Property Management - Construction for records relating to the concept, design and construction of memorials such as commemorative plaques, statues, clocks, time capsules etc.
See General Retention and Disposal Authority - Administrative records Publication - Corporate style Records relating to the development and production of the organisation's corporate style.
| No | Description of records | Disposal action |
|---|
| 4.1 | Records relating to the conferral of significant awards, such as Freedom of Entry or Keys to City. Records include successful applications, nominations and certificates. Note: objects such as Keys to City are not State records and are not covered by the disposal authority. | Required as State archives |
| 4.2 | Key records of liaison with, and advocacy for, the local community where the organisation commissions research and/or prepares a detailed paper or response. Includes: - input into issues that affect the local community such as immigration, sustainability, State planning proposals etc.
- liaison with local associations (chamber of commerce, progress associations), industry, professional and customer associations, the local community, etc. on matters that affect the local area and economy, and matters of major public interest or controversy with regard to waste management.
Records include: requests for comment, summaries of responses, submissions, reports of research etc. | Required as State archives |
4.3 | Routine records of community liaison. Includes: - the receipt or conferral of routine awards such as garden prizes, tidy towns, citizenship awards, etc.
- liaison with other organisations on behalf of residents or community organisations, e.g. advocacy on behalf of disabled people to provide access to facilities, provision of letters of support to community organisations applying for grants to other organisations, etc.
- routine liaison with industry and consumer associations, the local community, etc.
- calls for submissions, comments or feedback on particular matters or issues.
Note: Records of submissions and reports on outcomes of community consultation relating to a specific topic should be sentenced according to the relevant function/activity. | Retain minimum of 5 years after action completed, then destroy |
| 4.4 | Records relating to input into community issues where the organisation submits a minor response or does not take action | Retain until administrative or reference use ceases, then destroy |
