Download or print
Download GDA21 public health administration
Current as of Thursday, 06 February 2025.
Request accessible format of this publication.
Public health services administrative records (GDA21)
Service development
16.0.0 Service development
Management of the development and delivery of health care services. This includes processes associated with the analysis of needs including activities relating to population profiles, outcomes analysis and community consultation, allocation and distribution of health resources and services and the determination of modes of service delivery.
See Corporate management – Committees for records of committees established for health service planning or quality management purposes.
See Service funding – Benchmarking and performance management for records relating to the measurement of efficiency indicators or comparisons of relative costs for funding allocation purposes.
16.1.0 Consultation
Activities associated with the conduct of formal consultation with the community, industry associations, professional bodies or associations (eg Australian Medical Association etc), non-government service providers and other stakeholders as part of service development or delivery planning processes.
No | Classes of records | Disposal Action |
|---|---|---|
16.1.1 | Records relating to formal consultation with stakeholders concerning the development or provision of services. This includes records of submissions or correspondence received concerning proposals or in response to requests for comment, reports of surveys, information gathering exercises or formal meetings etc with community, industry or other stakeholders concerning the development and provision of services | Required as State archives |
16.1.2 | Records relating to the conduct of consultation processes eg conduct of surveys, dissemination of documents for comment etc | Retain minimum of 2 years after last action, then destroy |
16.1.3 | Records relating to the coordination or routine administration of consultation processes eg arrangements for meetings, venue bookings etc | Retain minimum of 1 year after last action, then destroy |
16.2.0 Liaison
Activities associated with maintaining regular general contact between the organisation and other related organisations, community groups or individuals (this may include individuals, private sector or non government organisations or other government agencies). Includes collaborating on projects that are not joint ventures or subject to formal agreements.
No | Classes of records | Disposal Action |
16.2.1 | Records relating to formal interagency liaison concerning aspects of or arrangements for the delivery and ongoing development of services eg GP liaison, collaborative health care training or service delivery arrangements etc | Retain minimum of 10 years after last action, then destroy |
16.3.0 Planning
The process of formulating ways in which objectives can be achieved.
See Corporate management for records relating to corporate, business and strategic service plans for the whole of the organisation, area or state and strategic, action or operational plans for individual programs, units or facilities.
No | Classes of records | Disposal Action |
16.3.1 | Records relating to the development of programs or strategies for delivering services to specific community groups eg services for clients of culturally and/or linguistically diverse backgrounds, population groups open to overuse or abuse of drugs or alcohol etc | Required as State archives |
16.3.2 | Records relating to the analysis of demographic needs for services and rates of access and demand for health services to support planning | Retain minimum of 10 years after last action, then destroy |
16.3.3 | Records relating to the determination of service delivery options, levels, modes or models of care, the geographical spread or placement of services and allocation of resources (including specialty services, mental health care facilities and services etc) in accordance with established policy or adopted strategic plans | Retain 10 years after action completed, then destroy. |
16.3.4 | Records relating to research into or comparisons of alternative service modes or models of care | Retain until no longer required for administrative or reference purposes, then destroy |