Help is available through the following phone lines and websites:
- Use the Disaster Assistance Finder to find support for people affected by the floods.
- Recovery centres provide face-to-face personal assistance.
- To speak to someone on the phone, call Service NSW on 13 77 88.
- Find mental health support at NSW Mental Health Line at: 1800 011 511 or web: Mental Health Line - Mental health
Our region
This is a long-term effort and transformative program of work focused on providing more sustainable outcomes for all Northern Rivers communities to remain safe and to better cope with natural disasters in the future.
The NRRC is working with stakeholders and communities within the seven local government areas in the Northern Rivers:
- Ballina
- Byron
- Clarence Valley
- Kyogle
- Lismore
- Richmond Valley
- Tweed.
A snapshot of NRRC’s work includes
As a coordinating body, the NRRC is working with communities, councils, multiple government agencies and stakeholders to prioritise, sequence and enable the significant reconstruction and place-based adaptation effort across the region.
Figures released by the Insurance Council of Australia estimate the costs and scale of the damage to homes, business and infrastructure at more than $5.56 billion, the largest in Australian history. In response, the Australian and NSW Governments have committed more than $3.5 billion to support the recovery, repair and rebuilding of impacted communities. This includes the Australian and NSW Government’s $800 million Resilient Homes Fund. This is the largest resilience response of its kind in Australian history.
The NRRC is coordinating and prioritising:
- buy-back, raising or retrofit of over 6000 directly impacted residences
- building back $5.6 billion in public infrastructure damage
- including over 2500 individual public infrastructure projects across the region
- $280 million in major and minor land slip repairs
- $100 million in bridges, culverts, causeways repairs
- $170 million in road repairs.
Support and contact
Email us at: info@nrrc.nsw.gov.au
Resilient Homes Program: resilienthomesprogram@nrrc.nsw.gov.au
Call Service NSW on: 13 77 88
NSW Mental Health Line at: 1800 011 511