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Update your contact number

Use this form to update the contact for your COVID Safe registered business or venue out of normal business operating hours.

Help our contact tracers at NSW Health

The contact tracers at NSW Health may need to contact the business owner or venue operator when a suspected or confirmed COVID-19 case has attended their premises.

This may happen at any time of the day or night.

If the contact person you entered at the time of registering your business is the right person for NSW Health to contact, you do not need to do anything.

If you would like our contact tracers to get in touch with someone else, please use this form to register an alternative contact.

This process involves multiple steps

  1. Enter the email address you used to register your business in the field below.
  2. We will send you an email with a secure link to update your contact details.
  3. Click on the link in the email and add the new contact person to the form.

Step 1: Enter your email address.


Having problems with your email address?

Make sure that your email address is written correctly and that it is up to date.

If you’re having trouble updating your phone number due to an invalid email address, please call 13 77 88.

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