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NSW Identity Focus Initiatives

The NSW Government will continue to further the aims of this strategy by undertaking various actions, including the below.

Financial year Owner Project Focus Identity Priority

21/22

NSW Identity Security Council

NSW Identity Portal

Create an online portal containing transparent information about identity usage and handling, and how to report identity crime and seek help in NSW.

Provide information and fact sheets to help develop better identity habits for businesses, government and citizens. Ensure critical information

relating to identity security and identity management can be accessed from a single trusted source.

Privacy, security, protection, customer service, equal access

21/22

NSW Identity Security Council

Investigate an NSW identity audit and compliance framework

Investigate processes for conducting regular independent audits and assessments of NSW Government usage of identity data to safeguard privacy.

Privacy, protection

21/22

NSW Identity Security Council

NSW Government Identity Strategy Implementation Guidelines

Develop resources to help NSW Government agencies align with the NSW Identity Strategy to ensure the NSW Identity Priorities are met.

Privacy, security, customer service, protection, equal access

21/22

NSW Identity Security Council

Identity restoration pathways

Explore mechanisms through which NSW Government agencies can work better together to help victims of identity crime more easily restore the security of their identity, and provide more streamlined assistance.

Customer service, protection

22/23

NSW Identity Security Council

Private sector capability uplift

Work in partnership with relevant NSW Government clusters to explore mechanisms and education pathways to improve the identity handling, storage and verification practices of businesses.

Privacy, security, customer service, protection, equal access

Ongoing

NSW Identity Security Council

Ongoing research and development to drive best practice

Undertake ongoing research and development to ensure NSW leads best practice for identity security, products and service delivery.

Privacy, security, protection, customer service, equal access

Ongoing

NSW Identity Security Council

Promoting consistent identity and information proofing standards

Partner with key Commonwealth and NSW agency stakeholders to promote consistent proofing of identity and personal information in NSW, in line with Commonwealth frameworks such as the National Identity Proofing Guidelines.

Privacy, security, protection, customer service

 

Ongoing

NSW Identity Security Council

Understanding and preventing identity crime

Work in close partnership with law enforcement, security and intelligence agencies to streamline the reporting of identity crime to better understand its prevalence and identify better prevention mechanisms.

Privacy, security, protection

 

Ongoing

Home Affairs

National Identity Security Strategy

The NSW Government will work with the Commonwealth and other states and territories to progress the National Identity Security Strategy. This work will take in account the evolution of identity and digital identity products to better protect Australians from the theft or misuse of their identity information.

Privacy, security, customer service, protection

 

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