How Business Connect works
Business Connect supports NSW small businesses and people who want to start a business with personalised advice, events and online resources.
Eligibility for Business Connect
If you own or operate a small business or are thinking of starting a new business in NSW, you can access Business Connect support.
Business Connect also supports social enterprises, co-operatives and trusts who operate in the same manner as a business.
You must have the right to live and work in Australia and be a resident of NSW and/or have your business premises located in NSW.
Charities, volunteer groups, trade associations and organisations that are not trading as a business or enterprise are not eligible for Business Connect.
Terms and conditions
To access Business Connect services you will need to agree to Business Connect terms and conditions when you sign up.
|Business advice||Up to 4 hours free, further support $25 per hour (including GST)|
|In-person workshops & events||$25 per event (including GST)|
|Online resources including on-demand webinars, training videos and factsheets||Free|
Book a Business Connect advisor or event
Find an advisor or upcoming event
Register with Business Connect
When you find the right advisor or event, you'll need to log in or register if it's your first time using Business Connect.
Book your session or event
The advisor will contact you within 2 business days to arrange a suitable time for your session.
If you have registered for an event, you will receive a confirmation email with event details.
Access online toolkit resources anytime
Get practical tips and insights by accessing recorded webinars, factsheets and podcasts in your own time. You can access the Business Connect online toolkit 24/7 without the need to register.
Search resources by business topic or keyword.
Contact Business Connect
Call 1300 134 359 to speak with the Business Connect provider in your region.
For specialist multicultural, procurement, creative industries or access to finance support, call 1300 650 058.
Service NSW for Business
Service NSW for Business provides free, personalised support and step-by-step guidance to help business owners access support, apply for grants and financial assistance, and navigate the requirements of government.
Business Concierges work one-on-one with customers to connect them to services and trusted advice, to help them complete application forms and to understand changes to regulations, with the aim of opening, adapting or growing their business.
Translation and interpreting
Business Connect offers Arabic, Cantonese, Korean, Mandarin and Vietnamese speaking business advisors. Search 'multicultural' or your preferred language in the search bar on the advisor page call 1300 650 058 to be connected to a multicultural specialist advisor.
Business Connect advisory sessions are also available in other languages through an interpreter. Let your business advisor know and they will arrange an interpreter for your session.
If you require a sign language interpreter, your business advisor can book an interpreter through Auslan Services.
Give feedback on Business Connect
After your first advisory session and after attending an event you will be asked to complete a short survey to provide feedback.