Department of Customer Service Privacy Management Plan

The Department of Customer Service (DCS) Privacy Management Plan (PMP) explains how we manage personal and health information under NSW privacy laws.

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Search Department of Customer Service Privacy Management Plan

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The Department of Customer Service (DCS) is committed to maintaining public trust and confidence in our products and services by ensuring that privacy protections are part of our processes and culture. 

About the Privacy Management Plan

Responsibilities within DCS

How we manage your personal and health information

Exemptions and public registers

Data breaches

Complaints and review process

Agencies not covered by this plan

Contact information

Related policies and legislation

Glossary of terms

Further information about exemptions from privacy legislation

Type: Policy
Author: NSW Department of Customer Service
Publication Date: 24 November 2023

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Policies and procedures
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