Hospitality
Resources and guidance on how to complete a COVID-19 Safety Plan for pubs and clubs, small bars, cellar doors, breweries, distilleries, casinos, karaoke bars, restaurants, cafes, food courts and other food and drink premises, function centres, nightclubs, strip clubs, commercial vessels and party buses.
- Complete a COVID-19 Safety Plan
Step 1 - Register as a COVID Safe business
Step 2 - Access your QR code and business resources online
For businesses already registered as COVID Safe.
Update on Northern Rivers restrictions
Temporary restrictions in the Byron, Tweed, Ballina and Lismore areas have been lifted. All of NSW now has one set of COVID-19 rules for what you can do.
If required, complete the relevant COVID-19 Safety Plan for your business, venue, organisation or event, keep a copy of your plan, and provide it to an authorised person when asked.
Hospitality businesses and organisations
Businesses and organisations listed here should use the COVID-19 Safety Plan for Hospitality.
| Industry | COVID-19 Safety Plan |
|---|---|
| Casinos | Mandatory |
| Commercial vessels being used for hosting functions or tours | Mandatory |
| Food and drink premises | Mandatory |
| Food courts | Mandatory |
| Function centres | Mandatory |
| Micro-breweries, small distilleries holding a drink on-premises authorisation under the Liquor Act 2007 or cellar door premises | Mandatory |
| Nightclubs | Mandatory |
| Party buses | Mandatory |
| Pubs and clubs | Mandatory |
| Restaurants and cafes | Mandatory |
| Strip clubs | Mandatory |
Your COVID-19 Safety Plan
Use the provided COVID-19 Safety Plan to address the checklist of matters
Complete a COVID-19 Safety Plan
Things to note:
- If you complete the plan online it will take 30 to 45 minutes and must be completed in one session.
- You may need to review current NSW Health guidance on the following areas before completing your plan:
Register as a COVID Safe business
Businesses and organisations should consider the benefits of registering as COVID Safe.
If you've completed your COVID-19 Safety Plan, you can register your business as COVID Safe.
Translated COVID-19 Safety Plans
The English version of this COVID-19 Safety Plan was updated on 29 March 2021 based on advice from NSW Health under the current Public Health Order.
The updated plan is currently being translated into Arabic, Korean, Simplified Chinese, Thai and Vietnamese.
For assistance in completing a Safety Plan, you can contact the Service NSW Business Concierge team.
For translation assistance please call the National Translating and Interpreting Service on 131 450, and ask them to call the Business Concierge on 13 77 88.
Related information
Links
- Penalties for businesses breaching public health orders
- Setting up electronic check-in and QR codes
- Customer record keeping
- COVID-19 guidance on ventilation
- COVID-19 posters and signage
- General workplaces: How to stay COVID Safe at work poster A4 (PDF, 77.01 KB)
- Guidance for businesses with linked COVID-19 cases
- Financial assistance
- Managing occupational violence and customer aggression
- COVID-19 Safety Plans for businesses with multiple addresses