Legal and justice information
Consumer rights and protection
Learn about your rights when buying a product or service, including repairs, replacements and refunds, product safety, warranties and guarantees.
Going to court
Find out what to expect if you need to go to court in NSW to resolve a civil or criminal matter, or appear on a jury.
Latest legal and justice updates
24 April 2025
There will be a lot of people disappointed by this decision – and we understand that. We’re disappointed too.
Ministerial media release
23 April 2025
The Minns Labor Government is responding to calls from local government to help address the growing number of cases of illegal tree clearing in NSW.
Ministerial media release
23 April 2025
The Minns Labor Government welcomes data from the NSW Bureau of Crime Statistics and Research (BOCSAR) showing a sharp increase in crimes solved by police.
Media release
15 April 2025
Renters in New South Wales have been handed yet another major win after the Supreme Court ruled a product designed to replace traditional rental bonds does not comply with the State’s tenancy laws.
News
14 April 2025
Over the Easter and Anzac public holidays, there will be some changes to our opening hours and payment dates for financially managed customers.
Recent legal and justice publications
Notice
NSW Department of Customer Service | 14 April 2025
Read about how your data is used in our privacy collection notice.
Factsheet
Homes NSW | 13 March 2025
Set to Go provides pre-booked accommodation to eligible Corrective Services NSW clients who will soon be exiting from prison.
Factsheet
NSW Fair Trading | 5 March 2025
This fact sheet translated into Traditional Chinese has information on the new standards for lithium-ion e-micromobility devices to help sellers comply.
Policy
Homes NSW | 1 February 2025
This policy details responsibilities and guidelines for fence construction and maintenance between housing properties.
Guide
State Records NSW | 16 January 2025
This page provides a checklist for evaluating and inspecting records storage facilities to ensure compliance with safety, security, and operational standards. It includes criteria on facility conditions, fire safety, environmental controls, and security measures.