Quick links
Call Triple Zero (000) if you are in immediate danger
| Domestic Violence Line 1800 656 463 (1800RESPECT) |
| Link2home Homelessness 1800 152 152 |
| Child Protection Helpline 13 2111 |
| MensLine 1300 789 978 |
Legal and justice information
Consumer rights and protection
Learn about your rights when buying a product or service, including repairs, replacements and refunds, product safety, warranties and guarantees.
Going to court and mediation
Find out what to expect if you need to go to court in NSW to resolve a civil or criminal matter, or appear on a jury.
Housing and neighbours
Find out how to make a noise complaint and resolve disputes with your neighbours about trees, pets and retaining walls.
Latest legal and justice updates
Ministerial media release
Residents across the Hunter and Central Coast are being urged to stop and think before clicking a link, answering an unexpected message or transferring money, as increasingly sophisticated scammers target people through fake websites, social media and impersonation scams.
Today NSW and Commonwealth Ministers gathered with a shared mission to address the rise of sexual violence and misogyny involving and impacting young people in New South Wales.
Ministerial media release
The Minns Labor Government has appointed two new members to the Hardship Review Board, a further step in our commitment to improve fairness in the fines system and provide support for people experiencing financial hardship.
Ministerial media release
The Minns Labor Government will legislate stronger protections for workers, bringing in Workplace Protection Orders (WPOs) to protect staff from abuse and violence.
Ministerial media release
The Minns Labor Government is backing Brett and Belinda Beasley to take their powerful knife crime prevention program to 28 schools across metropolitan and regional NSW.
Recent legal and justice publications
Law
Find information about the enforceable undertaking given by Deepak Kumar Bangarh
Policy
The Case Management Policy provides a framework for how Youth Justice NSW supports young people through assessment, case planning, intervention, review, and exit planning. It promotes a collaborative, strengths-based, and culturally responsive approach that involves young people, families, and support networks, while ensuring case plans address identified risks, needs, strengths, and goals to support positive outcomes and reduce reoffending.
Guide
The Youth Justice NSW Alerts Manual guides staff on using CIMS Alerts to manage critical risks. Alerts are used only when risks require action beyond normal supervision. It covers alert categories including violence, self-harm, health, drug use, and escape risk. The manual outlines processes for assessing, recording, approving, and communicating Alerts. Alerts must be regularly reviewed, updated, and closed when no longer required.
Procedure
The Case Management Procedure outlines the practical steps Youth Justice NSW staff must follow when working with young people, from allocation and assessment through to case planning, implementation, review, and exit. It promotes a collaborative and strengths-based approach, ensuring young people and their families are actively involved in setting goals, addressing risks and needs, monitoring progress, and planning for successful transitions and positive long-term outcomes
Policy
The Film and Gaming Rating Policy is relevant to all Youth Justice NSW (YJNSW) Centres and provides employees with information and guidance regarding film and gaming ratings in relation to what young people are able to access, view and engage with while housed in a Youth Justice Centre.