Business advice and support

The NSW Government can help you find solutions for your small business. The Service NSW Business Bureau offers free, personalised support at every business stage through the Business Concierge service, and provides independent business advice, events and resources through its Business Connect and Aboriginal Business Advisory Initiative programs.

Get personalised help for your business


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Personalised support

The Service NSW Business Concierge service offers free, personalised support over the phone, in person or online to help businesses at every stage of their journey. A Business Concierge can help businesses navigate government requirements and access licences, applications and financial assistance.


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Tailored, independent advice

Service NSW Business Connect offers up to 8 hours of free support, including tailored advice, events and online resources. Advisors can help with business planning, marketing, cash flow and more.


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Help for Aboriginal and Torres Strait Islander businesses

The Aboriginal Business Advisory Initiative offers free, independent advisory services delivered by Aboriginal peoples who bring their own lived experience, knowledge of small business operations, and strong community ties to coaching sessions and advice.

Business support resources

Service NSW Business Profile

A Service NSW Business Profile helps businesses access government support and manage transactions and business licences in one secure online location.

Disaster and emergency assistance

Visit Service NSW to find information about financial relief and support for eligible businesses following a natural disaster or emergency.

Mental health resources for business owners

Learn how to create a mentally healthy workplace, your rights and obligations, and the free training and resources available

Online resources

Access free on-demand webinars and videos on a range of small business topics from Service NSW Business Connect.

Export from NSW

Eligible NSW businesses can apply for free support to expand to new international markets.

Business rights, disputes and complaints

Business rights and protections

Find out about rights and protections for your business at the Australian Competition and Consumer Commission.

Small Business Commissioner

The NSW Small Business Commissioner can help you settle disputes and disagreements over matters such as leasing and contracting.

Complaints about your business

Find out about the steps Fair Trading NSW follows if a customer makes a complaint about your business.
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