Business advice and support

The NSW Government can help you with your small business. Service NSW offers a free Business Concierge service, and the Business Connect program provides independent, personalised business advice, events and resources.

Get personalised business guidance

a call centre agent wearing a headset at a workplace

Service NSW Business Concierge

The Service NSW Business Concierge service offers free, personalised support to business owners as they start, run and grow a business, and adapt and recover in times of crisis. They can help you access support, apply for grants and financial assistance, navigate government requirements and understand changes to regulations.
Business owner in his cafe

Service NSW Business Connect

Service NSW Business Connect provides practical business advice and skills training from independent advisors who have run their own business. Business Connect can help you start, run, adapt or grow your business.

Renee Lindley, business owner of Wren Store and Styling

See how Service NSW Business Connect helped these businesses

Watch real-life stories of NSW businesses getting started, growing and adapting with help from Business Connect.

Business Connect success stories

Business support resources

COVID-19 help for businesses

Visit Service NSW to find information about financial assistance programs to help businesses affected by COVID-19.

Disaster assistance

The NSW Government provides financial relief and support for eligible small businesses following a natural disaster, such as bushfires and floods.

Mental health resources for business owners

Learn how to create a mentally healthy workplace, your rights and obligations, and the free training and resources available

Events and online resources

Business Connect gives you access to a wide range of events and educational media providing you with skills and ideas to help your business thrive.

Export from NSW

Eligible NSW businesses can apply for free support to expand to new international markets.

Business rights, disputes and complaints

Business rights and protections

Find out about rights and protections for your business at the Australian Competition and Consumer Commission.

NSW Business Commissioner

The Business Commissioner can help you settle disputes and disagreements over matters such as leasing and contracting.

Complaints about your business

Find out about the steps Fair Trading NSW follows if a customer makes a complaint about your business.
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