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Quarantine in NSW – what you need to know

Welcome to NSW, it's good to have you. 

While the COVID-19 pandemic continues to grow around the world, Australia is proactively working to limit transmission. Currently, NSW has very few COVID-19 cases.

The introduction of COVID-19 into NSW is most likely through its international borders. To help us keep our communities safe, people arriving from overseas are required to undertake mandatory quarantine in a managed accommodation facility.

Thank you for playing your part in helping to protect the NSW community from COVID-19.

Key facts about quarantine

If you are arriving in NSW from an overseas location, you will need to go into a 14-day mandatory quarantine period.

Mandatory quarantine is a legal requirement under the public health order.

Mandatory quarantine is undertaken in hotels where you will be supported throughout your stay. You will be charged a fixed fee for hotel quarantine.

Quarantine is managed by the NSW Government in hotel locations across Sydney.

While you are in quarantine, there are support services you can access if you need help.

Not following the quarantine rules is a criminal offence and attracts heavy penalties.

For individuals, the maximum penalty is $11,000, 6 months in prison, or both with a further $5500 fine for each day the offence continues.


Planning your trip

Check what quarantine rules apply to you before arriving into NSW

financial assistance

Fees and payment

Information on accommodation fees, payment options and financial assistance available


What to expect in quarantine

A step-by-step process on what happens during quarantine hotel

person wellbeing

Health and wellbeing

Resources to stay healthy in mind, body and spirit during quarantine

Sign up

Residents returning to NSW

Resources and support services to help settle you back into NSW


Flight crew

Information and rules that apply to flight crew

Related information

New Zealand safe travel zone

From Monday 19 April 2021, a quarantine-free arrangement applies to travel between Australia and New Zealand.

For more about the requirements, visit

Contacts and enquiries

If you have any questions or concerns about your quarantine during the quarantine period, contact the reception desk of your quarantine accommodation.


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