Small business grant – statistics

Statistics for the rollout of small business grants. This grant helps affected NSW businesses and organisations return to operations after floods in 2022.

Applications have closed

Applications for each of these grant streams have closed. However, late applications may be accepted, depending on your circumstances. Call Service NSW  on 13 88 77 to find out more.

August 2022 grant

Program status: Closed | Last updated: 22 April 2024

Applications

Received

(value $32m)

1483

Note: Applications received are assessed against the support payment eligibility criteria

In some cases, more information is required from customers to progress assessment and this may delay processing times. Once approved, applications are paid as soon as possible, generally within 3 to 6 business days. 

Undergoing assessment (total)

(value $130,553)

4
Awaiting information from customer

(value $100,000)

3
Under fraud review

(value $30,553)

1
Approved

(value $17.6m)

827
Paid

(value $17.5m)

824

Ineligible applications

Ineligible applications declined

(value $14.3m)

652

Note: Applications received are assessed against the grant eligibility criteria and program guidelines. Ineligible applications failed to meet the criteria.

Customer satisfaction

Customer sentiment
95.8%

July 2022 grant

Program status: Closed | Last updated: 22 April 2024

Applications

Received

(value $121.4m)

6982

Note: Applications received were assessed against the support payment eligibility criteria

In some cases, more information is still required from customers to progress assessment and this may delay processing times. Once approved, applications are paid as soon as possible, generally within 3 to 6 business days. 

Undergoing assessment (total)

(value $152,115)

10
In assessment

(value $12,000)

3
Awaiting information from customer

(value $140,115)

7
Under fraud review

(value $4.8m)

302
Approved

(value $29m)

1580
Paid

(value $28.5m)

1559

Ineligible applications

Ineligible applications declined

(value $92.2m)

5392

Note: Applications received were assessed against the grant eligibility criteria and program guidelines. Ineligible applications failed to meet the criteria.

Customer satisfaction

Customer sentiment

96.4%

February 2022 grant

Program status: Closed | Last updated: 22 April 2024

Applications

Received

(value $451m)

27,403

Note: Applications received were assessed against the grant eligibility criteria and program guidelines.

In some cases, more information is still required from customers to progress assessment and this may delay processing times. Once approved, applications are paid as soon as possible, generally within 3 to 6 business days. 

Undergoing assessment (total)

(value $4.7m)

25
In assessment

(value $4000)

4
Awaiting information from customer

(value $4.7m)

20
Under fraud review

(value $50,000)

1
Approved

(value $169.2m)

10,312
Paid

(value $162m)

10,199

Ineligible applications

Ineligible applications declined

(value $277.1m)

17,066

Note: Applications received were assessed against the grant eligibility criteria and program guidelines. Ineligible applications failed to meet the criteria.

Customer satisfaction

Customer sentiment
93.9%
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