Tropical Cyclone Alfred recovery updates

If you've been impacted by Tropical Cyclone Alfred, there is immediate support available. Information about Recovery Assistance Points, closed roads, temporary accommodation, wellbeing support and clean-up help will be updated on our recovery map.

Returning home after severe weather may be delayed if the area is unsafe. Keep up to date on the latest warnings from NSW SES and any road closures via Live Traffic NSW.

Once you return home, there may be hazards. Keep safe when cleaning up. For health advice to reduce your risk of injury, sickness or infection during and after a natural disaster, visit NSW Health. What to do immediately after a flood or storm.

The NSW Reconstruction Authority is here to help with support and advice when you have been impacted by a disaster or an emergency event:

• call 13 77 88
• for free help in your language, call Translating and Interpreting Services on 13 14 50 and ask them to contact 13 77 88.

For mental health support, call the NSW Mental Health Line on 1800 011 511

Mobile recovery outreach will be undertaken by the Reconstruction Authority on specific dates and locations. Note: this information is subject to change as we respond to the community need for additional locations.

Recovery Assistance Points (RAPs)

RAPs are open at locations listed below, which will include the Reconstruction Authority and partner organisations. These central locations were selected to ensure easy access for residents.

Lismore – Southern Cross University, Military Road, East Lismore, Room V1.19 - Map (PDF 1.01MB)

• Friday 21 March from 9am to 5pm
• Saturday 22 March from 9am to 12pm
• Monday 24 to Friday 28 March from 9am to 5pm

Tweed South Community Hall – Corner Heffron Street and Minjungbal Drive, South Tweed Heads

• Saturday 22 March from 9am to 12pm
• Monday 24 to Friday 28 March from 9am to 5pm

Ballina Surf Club – 65 Lighthouse Parade, East Ballina

• Friday 21 March from 9am to 5pm 

Grafton – Grafton Showground, The Barn, 208 Prince Street, Grafton

• Friday 21 March from 9am to 5pm

Woodburn - Woodburn Memorial Hall, 127 River Street, Woodburn

• Tuesday 25 March from 12pm to 7pm
• Wednesday 26 March from 9am to 3pm

As the situation progresses, we will be reviewing plans to ensure we are reaching as many of our impacted communities as possible.