Tropical Cyclone Alfred recovery updates

If you've been impacted by Tropical Cyclone Alfred, there is immediate support available. Information about Recovery Assistance Points, closed roads, temporary accommodation, wellbeing support and clean-up help will be updated on our recovery map.

Returning home after severe weather may be delayed if the area is unsafe. Keep up to date on the latest warnings from NSW SES and any road closures via Live Traffic NSW.

Once you return home, there may be hazards. Keep safe when cleaning up. For health advice to reduce your risk of injury, sickness or infection during and after a natural disaster, visit NSW Health. What to do immediately after a flood or storm.

The NSW Reconstruction Authority is here to help with support and advice when you have been impacted by a disaster or an emergency event:

• call 13 77 88
• for free help in your language, call Translating and Interpreting Services on 13 14 50 and ask them to contact 13 77 88.

For mental health support, call the NSW Mental Health Line on 1800 011 511

Mobile recovery outreach will be undertaken by the Reconstruction Authority see below for dates and times at specific locations. Please note: this information is subject to change as we respond to the community need for additional locations.

Recovery Assistance Points (RAPs) will open in locations listed below, which will include the Reconstruction Authority and partner organisations (including but not limited to Services Australia, Legal Aid and St Vincent de Paul). These central locations were selected to ensure easy access for residents.

Open from Thursday 13 - Friday 21 March from 9:00am to 5:00pm:

• Lismore – Southern Cross University Military Road, East Lismore, Room V1.19 - Map (PDF 1.01MB)
• Tweed South Community Hall – Corner Heffron Street and Minjungbal Drive, South Tweed Heads
• Ballina Surf Club – 65 Lighthouse Parade, East Ballina

Open from Thursday 13 - Friday 14 March (now closed)

• Coffs Harbour – Ex Services,  C.Ex Coffs Harbour – 2-6 Vernon Street, Coffs Harbour

Opening from Tuesday 18 March - Wednesday 19 March from 9:00am to 5:00pm:

• Maclean – Maclean Seventh Day Adventist Church, 39 Church St, Maclean

Opening from Thursday 20 March - Friday 21 March from 9:00am to 5:00pm:

• Grafton – Grafton Showground, The Barn, 208 Prince Street, Grafton NSW  

As the situation progresses, we will be reviewing plans to ensure we are reaching as many of our impacted communities as possible.