Get support

Have you been or do you suspect you’ve been a victim of a data breach or identity theft? We’re here to help, making looking after and recovering your identity easier.

For urgent or emergency support

  • If you or someone you know is in immediate danger, call 000 now.
  • If you or someone you know is the victim of family and domestic violence, call 1800 737 732 or visit the Services Australia website for support.
  • Find support for the mental health impacts of identity theft.

Contact ID Support NSW

If you believe your personal information has been stolen, used, or accessed without your knowledge or consent, our advisors can simplify the process and guide you through protecting your identity, accounts, and devices.

Contact form

Once you submit this form, we’ll do our best to reply within one business day.

Call ID Support

Call our advisors on 1800 001 040 Monday to Friday between 9am and 5pm (Sydney time).

Interpreter services are available on request.

I was extremely overwhelmed at the beginning. By the end, I was confident and at ease with the steps I needed to take to protect my identity and steps I was unaware of. Very happy. 

Anonymous, victim of a data breach
Top of page