Learning modules

Learn at your own pace using these short modules and discover how to protect your personal information. Get the low down on identity theft, scams, data breaches, social media, and more.

Learn how to protect your identity and stay safe online

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A phone showing a woman being scammed

Identity theft

Identity thieves will try to gather as much of your personal information as possible to impersonate or defraud you. Find out how to spot the dangers and keep your information safe.

Format: Video

Time to complete: 4.5 minutes

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Smiling teens looking at a device

Social media

Keep your social media profiles safe by following our eLearning guide. Learn to spot fraudsters and their scams in action and how to protect your personal information online. 

Format: Self-paced module

Time to complete: 10 minutes

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Passwords

Feel secure and protected by strong passwords online. Stay firmly in control of your online security, spot weak passwords, and stop hackers stealing your information and identity.

 Format: Self-paced module

Time to complete: 10 minutes

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Personal information

Your data is collected whenever you use a service, make a payment, or browse online. Learn how that information is used and how to reduce the risk of it being exposed.

Format: Self-paced module

Time to complete: 10 minutes

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Phishing

Discover the tricks phishing criminals use to gain your trust. Stop them in their tracks before they can access your money or use your identity for cybercrime.

Format: Self-paced module

Time to complete: 10 minutes

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Online shopping

Learn how to shop online safely. Take action against online shopping fraud and know what to do if you or someone you know is a victim of an online shopping scam. 

Format: Self-paced module

Time to complete: 10 minutes

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Two seniors smiling getting handed purchased items over a counter

Small business

Cyber incidents of any size can be devastating for your business. Learn about threats, reporting breaches, and keeping staff and customers personal information secure.

Format: Self-paced module

Time to complete: 10 minutes

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Image of a man sitting at dining table looking down at mobile phone

Credit reports

Identity theft impacts credit scores. Use our guide to credit reports and bans to understand their role in securing your personal information against identity fraud.

Format: Self-paced module

Time to complete: 10 minutes

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Identity proofing

Identity proofing is a vital process that verifies your identity and prevents identity crime. Learn about this, how the NSW Government protects your identity, and more.

Format: Self-paced module

Time to complete: 10 minutes

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Female cyber security worker using her computer in an office

Data breaches

Sadly, data breaches are happening more often. Understand what they are, how they put your identity at risk, how to avoid them and what to do if a breach occurs.

Format: Self-paced module

Time to complete: 10 minutes

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Cryptocurrency

Learn about cryptocurrency, a high-risk, volatile investment with no guarantees. Understand its risks, typical scams, and how to get help if you think you’ve been scammed.

Format: Self-paced module

Time to complete: 10 minutes

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Your identity is important. Let's protect it.

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Contact ID Support NSW

If you believe your personal information has been stolen, used, or accessed without your knowledge or consent, our advisors can simplify the process and guide you through protecting your identity, accounts, and devices.

Contact form

Once you send us a request, we’ll do our best to reply within one business day.

Call ID Support

Call our advisors on 1800 001 040 Monday to Friday between 9am and 5pm (Sydney time).

Interpreter services are available on request.

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