Investment approach for human services

The Department of Communities and Justice is working with government and non-government partners on an investment approach for human services. The goal is to improve outcomes for children and families in need across NSW.

Group of seven children smiling

How does it work?

An investment approach uses data to understand demand and outcomes for children and families receiving human services. This data helps improve decision making. It identifies groups that are more likely to have poorer life outcomes. Funding is then directed to evidence-based services for meaningful improvements. 

Central to this work is the NSW Human Services Dataset. The dataset brings together information from NSW and Commonwealth government agencies to: 

  • better understand what services people receive
  • understand the factors that affect people’s use of human services 
  • project future service use. 

To achieve improved social outcomes for children and families, we need measurable high-quality programs and services with quantified cost-benefit to government. 

Over time, this will help redirect investment from crisis-driven services to early intervention and prevention. 

Top of page