Request an alternative format

People with disability can use this form to request content in an alternative format.

If you are unable to access a document on this website due to disability, you can request an alternative format using the request form below. 

Depending on the document and the nature of your request it may take several weeks to provide you with the alternative format. We may need to contact you to clarify any details of your request.

Please note that some documents on this site are produced by third parties. In some cases we may not be able to provide an accessible format. We will let you know if this is the case.

If you are unable to find the information you are looking for or need assistance completing a form, please contact Service NSW on 13 77 88.

Privacy Collection Notice

This form collects personal information. Please read the privacy collection notice for more information about how we handle your information.   

The NSW Department of Customer Service (we, us) is collecting your personal information (your information) through this form.

Why are we collecting your information?

We are collecting your information to process your request for provision of alternative format website information.

How will we share your information?

We will not share your information with anyone else unless you give your consent, or the law requires or allows us to do so.  

Are you required by law to give us your information?

You are not required by law to give us your information, but if you choose not to, we may not be able to process your request for provision of alternative format website information.

Your right to access and correct your information

To access or correct your information, please contact:

Privacy Team

Department of Customer Services
2-24 Rawson Place
Sydney NSW 2000
Australia

Privacy@customerservice.nsw.gov.au

Further information

This form is hosted on the nsw.gov.au website managed by the Department of Customer Service.  For more details on how your information is handled on the nsw.gov.au website, please refer to the Privacy statement | NSW Government.
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