Disability Information Helpline
You can call the Disability Information Helpline if you need help because of COVID-19 (coronavirus).
National Relay Service
Communicate with voice callers if you are hard of hearing, deaf, deafblind or have speech impairment.
Service NSW
Call for information and support from the NSW Government during COVID-19 (coronavirus).
Looking after yourself during COVID-19
COVID-19, also called coronavirus, is a virus that has made lots of people sick all around the world. A virus is a disease that can spread easily from one person to another person who are close to each other.
To make sure you don't get sick, you should;
- stay apart from other people
- wash your hands
- stay home if you are sick.
People who might have COVID-19 can;
- have a fever
- have a cough
- have a sore throat
- have a runny nose
- find it hard to breathe
- find it hard to smell and taste things.
If you have any of these, you should call your doctor or the National Coronavirus Helpline on 1800 020 080.
COVID-19 information for people with disability
If you are a person with disability or are a carer or support person, there are video and online resources that have been developed to help you safely through COVID-19.

What is COVID-19?
How to look after yourself and stop the spread of COVID-19. How to look after your mental health during COVID-19.

Going to the hospital
What has changed in hospitals? Why do health people wear personal protective equipment (PPE)? Find out about going to hospital during COVID-19.

Getting tested
What is a COVID-19 test? What do you need to do when you get your test results? Where can you get a test?

How to self-isolate
Self-isolating means you stay home and away from other people. You can't leave home unless you need to get tested for COVID-19 or it’s an emergency.

Resources for support people
If you are supporting someone with disability, there are things you can do to help them during the COVID-19 pandemic.

Translated resources
In-language educational resources on COVID-19 for communities and health workers.

For people who use Easy Read resources
Links to information about COVID-19 in easy to read formats with pictures and words.
You might prefer the Easy Read resources if you find it difficult to read for any reason.
Resources for carers
If you are supporting and caring for someone with disability, there are resources to keep informed about COVD-19, the rules and tips for staying healthy.
- Looking after your mental wellbeing
- Carer Gateway (Australian Department of Social Services)
- NDIS carer and participant information (NDIS)
- Information for people with disability and their supporters (Australian Department of Social Services)
For people with vision impairment
Resources for people with vision impairment or blindness.
- Information on coronavirus (COVID-19) - Blind Citizens Australia weekly update on COVID-19
- COVID-19 safety guidelines - information from Vision Australia about important changes and resources to help you stay safe and connected.
For people who are deaf or have hearing impairment
AUSLAN resources
COVID-19 information and services that can help people with hearing impairment.
Australian Government Department of Health AUSLAN resources.
- Looking after yourself
- Coronavirus (COVID-19) accessible resources
- Support for your situation
- Disability Information Helpline
- Who else can you talk to?
- Coronavirus: important information for NDIS participants
NSW Health AUSLAN resources
Related information
Links
- Coronavirus resources - Council for Intellectual Disability
- Coronavirus Information - Down Syndrome Australia
- Information and referrals for people with disability and their supporters about coronavirus (COVID-19) Department of Social Services
- Coronavirus (COVID-19) fact sheet: Information for NDIS participants
Contacts
Links
- Call the Coronavirus Disability Information Helpline on 1800 643 787
- Call 1800 020 080 (24/7) for health questions or to check symptoms.
- Call Service NSW 24 hours, 7 days a week on 13 77 88
- National Relay Service website
- Translating and Interpreting Services website
- Access to information for people with disabilities and supporters