COVID-19 advice for people with disability

Links to information and resources for people with disability and carers about COVID-19 (coronavirus).

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Book your vaccination

Find an accessible clinic that meets your needs then book your appointment.

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Vaccinations for people with disability

Some people with disability are at a higher risk from COVID-19.

NSW Health recommends getting vaccinated to help protect yourself and your family and friends.

This is even more important now that restrictions are easing and services like day centres are opening up.

Vaccination providers include:

  • pharmacies
  • general practitioners (GPs)
  • Aboriginal Medical Services (AMS).

Speak with your pharmacist, GP or AMS about your requirements and vaccination options.

There are also NSW Health vaccination clinics accessible for people with disability around the state.

Where to find out more

If you have concerns or questions, you can call the Disability Gateway on 1800 643 787. It’s a free information and referral service for people with disability, families, support workers and carers too.

You can also call the vaccination helpline for advice on 1800 020 080.

See about your vaccination appointment for tips on getting ready and going to get your vaccine.

Requirements for disability support workers

Disability support workers, including volunteers, are required to have one dose of a COVID-19 vaccine by 9am on 25 October 2021 and a second dose by 9am on 29 November 2021. Find out more about this requirement on the NSW Health website.

Staying safe during COVID

COVID-19 is a virus that can spread easily from one person to another, which is why it has made a lot of people sick all around the world. It is sometimes called coronavirus.


You can do things to help avoid getting sick, like:

  • staying a safe distance from people you don’t live with (except your carers and support workers)
  • washing your hands often
  • staying at home if you are sick.

It is important to check in and out when you visit shops and services, and to wear a facemask if you can, especially indoors.


People who might have COVID-19 can:

  • have a fever
  • have a cough
  • have a sore throat
  • have a runny nose
  • find it hard to breathe
  • find it hard to smell and taste things.

If you have any of these, you should call your doctor or the National Coronavirus Helpline on 1800 020 080.


For COVID-19 information, advice and support, call the Disability Gateway or Service NSW on the numbers below. The National Relay Service can help make those calls if you are hard of hearing, deaf, deafblind or have speech impairment.

Disability Gateway

You can call the Disability Gateway if you need help because of COVID-19 (coronavirus). 

 1800 643 787

National Relay Service

Communicate with voice callers if you are hard of hearing, deaf, deafblind or have speech impairment.

1800 555 660

Service NSW

Call for information and support from the NSW Government during COVID-19 (coronavirus).

 13 77 88

COVID-19 information for people with disability

If you are a person with disability or are a carer or support person, there are video and online resources that have been developed to help you safely through COVID-19.

Use the links below to find out about getting a COVID-19 test, self-isolating at home if you might have been exposed to the virus, going to the hospital, and more.


What is COVID-19?

How to look after yourself and stop the spread of COVID-19. Includes looking after your mental health too. 


Going to the hospital

If you need to go to hospital, you will notice some things have changed. Here’s information on what to expect when you go to hospital during COVID-19.


Getting tested

Most people will need to get a COVID-19 test at some point. Find out what is involved, where to get the test and when to expect your results.

person home covid safe

How to self-isolate

If you have been in contact with somebody who has COVID-19, you might be asked to self-isolate at home. You can't leave home unless you need to get tested for COVID-19 or it’s an emergency. Find out more about self-isolating.


Resources for support people

If you are supporting someone with disability, there are things you can do to help them during the COVID-19 pandemic.

translated resources

Translated resources

In-language educational resources on COVID-19 for communities and health workers.

Easy Read

For people who use Easy Read resources

Links to information about COVID-19 in easy to read formats with pictures and words. 

You might prefer the Easy Read resources if you find it difficult to read for any reason.

Easy Read pages

Resources for carers

If you are supporting and caring for someone with disability, there are resources to keep informed about COVD-19, the rules and tips for staying healthy.  

For people with vision impairment

Resources for people with vision impairment or blindness.

For people who are deaf or have hearing impairment

AUSLAN resources

COVID-19 information and services that can help people with hearing impairment. 

Australian Government Department of Health AUSLAN resources.

NSW Health AUSLAN resources


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