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Public transport

Information and guidance on minimising the risk of COVID-19 transmission when using public transport in NSW, as well as taxis and ride share services.

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Latest COVID-19 restrictions

Learn about what you can and can't do under the rules

NSW Health strongly encourages people to wear face masks indoors.

Find out more about

Public transport

When using public transport you should

  • Wear a face mask.
  • Plan ahead and avoid travelling in the busiest times if you can. If you are not already using public transport in the peak, please do not start now. Services are already close to capacity to allow for physical distancing at these times. Off peak times are between 10am and 3pm. 
  • Check the capacity of services before you travel with the Trip Plannertransport apps or social media to see which services have space available to maintain physical distancing
  • Practise good personal hygiene and maintain physical distancing
  • Look for the green dots: these have been placed to show you the safest places to sit and stand.
  • Observe capacity limits: physical distancing capacity limits on services means you may be asked to wait for the next service.

More information is available from Transport for NSW.

Taxis and rideshare

Passengers

When you use taxis and rideshares (also called 'point-to-point services'), you should practice physical distancing where possible. As a passenger in a taxi or rideshare you should;

  • sit in the back seat
  • use contactless payment
  • avoid travelling if you are unwell
  • handle your own luggage.

If you are using in a taxi or ridesharewithin the 14-day isolation period to travel to your place of isolation, you should also wear a mask.

Read the Safe travel tips for the point to point transport industry factsheet.

Operators

As the operator of a taxi or rideshare, you should follow advice from the Department of Transport.

Point-to-point transport businesses should complete a COVID-19 Safety Plan for Taxis, hire cars and ride share services to help minimise the risk of transmission when you are providing a point-to-point service.

You can find out about the rules on cleaning, masks and eligibility for financial support by reading;

Party buses

A party bus is a vehicle being used on a commercial basis for the purposes of a party, whether or not the party takes place during transportation between locations.

Commercial party bus operators must

Party buses should also follow the guidance for community and private bus services.

Related apps

Service NSW App

Service NSW

You can check in to COVID Safe businesses who are using their NSW Government QR Code, via the Service NSW app.

Opal Travel app icon

Opal Travel

Opal Travel is the official app for managing your travel across the Opal network in Sydney and greater New South Wales. Use the app to add value to your Opal card remotely, enable auto top-ups, view your travel history and access other useful public transport information.

Life Traffic NSW Transport for NSW

Live Traffic NSW

Incidents and conditions on NSW roads 24/7 from the Transport Management Centre.

 

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