How to apply for a NSW Photo Card
An Easy Read guide about what you need to prepare to get a NSW Photo Card.
Image

In this guide, we explain how to apply for a Photo Card for New South Wales (NSW).
You can use a Photo Card to prove who you are.
About the Photo Card
Image

You can use a Photo Card to prove who you are when you don’t have a driver licence.
Image

Most places will let you use a Photo Card to prove who you are.
Image

But you might not be able to use it for some:
- websites
- apps.
Image

Photo Cards can last for:
- 5 years if you're under 21 years old
Image

- 10 years if you're over 21 years old.
Image

You can apply for a Photo Card in NSW if you:
- live in NSW
- are over 16 years old.
How to apply
Image

You need to have the right identity documents when you apply.
Image

Identity documents:
- show who you are
- have your personal information on them.
For example, your birth certificate.
We also call them your ‘ID’.
Image

You can find out more on the Proving your identity page on our website.
Image

You can apply for a Photo Card by filling out a form.
Image

You can take your form to a service centre.
They will help you apply for a Photo Card.
You can find a centre near you in the Find a service centre page on our website.
Image

They will also take your photo to put on the card.
You can find out more on the Getting your photo taken at a service centre page on our website.
Image

You might also need to pay for your Photo Card.
Who can apply for free
Image

You can apply for a Photo Card for free if you:
- have a Seniors Card
Image

- have a Pensioner Concession Card.
Image

A concession card is a card from the government that gives certain people a discount on some services.
Image

You can apply for a Photo Card for free if you get the Centrelink Carers Allowance.
The Centrelink Carers Allowance is money from the government for carers when they look after a person full time.
Image

You can also apply for free if you are:
- a veteran – someone who worked in the defence forces, like the army
- the wife or husband of a veteran who has passed away.
Image

You will need to have a Veteran Gold Card that says either:
- TPI
- EDA
- War Widow or War Widower.
Image

Or you will need a letter from the Department of Veterans’ Affairs to say you need support for a disability.
After you apply
Image

You should get your Photo Card in 10 working days.
Image

If you don’t get your card in this time, you can call us.
Image

You can also ask to get a new Photo Card if you:
- lose it
- change your details.
Image

You can find out more in the Replace a NSW Photo Card page on our website.