Design practitioner obligations when working on regulated buildings
Learn about the responsibilities design practitioners have when working on regulated buildings, including key obligations, registration requirements and roles.
Design practitioner registration
Only the person who will be declaring or lodging documents needs to register. For example, one designer might sign off on designs from a team of designers. Only the person signing off and declaring the design needs to register.
Each category of design practitioner is authorised to produce and provide compliance declarations for certain types of regulated designs. A construction project will require a range of registered design practitioners, each bringing a different specialty. It is important that you read and understand the type of work each design practitioner class is authorised to carry out under Schedule 1 of the DBP Regulation.
Find out how to:
Before building work starts
1. Design and declare
Design practitioners must prepare designs and design compliance declarations for the building practitioner to lodge on the NSW Planning Portal before building work starts on regulated building classes (currently class 2, 3 and 9c).
Design
Responsible: registered design practitioner
A registered design practitioner needs to prepare regulated designs when there is building work on a class 2, 3 or 9c building, which involves a building element or a performance solution. This applies for new and existing class 2 buildings whereas alteration or renovation work for existing class 3 and 9c buildings will come into effect on 1 July 2026. Some work is excluded as building work which means regulated designs are not required.
- Remember, you don’t have to be registered to develop the designs; only the supervising designer who will sign off on the design compliance declaration needs to be registered.
Other design regulations
Regulated designs will be required for all parts of a building where the building has a regulated (class 2, 3 or 9c) part. As an example, a mixed-use building with offices (class 5) and residences (class 2); or work above a class 7 carpark.
Remember, you can only prepare and declare designs according to your class/es of registration. This includes limits to the size of the building if you are registered in a low-rise or medium-rise registration.
Some building work is excluded from needing a compliance declaration under the DBP legislation.
2. Declare
Responsible: registered design practitioner
Design compliance declaration
A design practitioner registered under the scheme must make a design compliance declaration when a design is ready to be used for building work. This means the designs must be construction issued regulated designs and not shop drawings or other drafts.
By making a declaration, the registered design practitioner confirms if a building practitioner follows the designs that comply with the Building Code of Australia and that, if required, it takes into account other relevant regulated designs.
A certifier cannot issue a construction certificate or complying development certificate without these documents.
Compliance declaration forms
Compliance declaration forms should be completed by the design practitioner in their field of competency.
A principal design practitioner may be assigned to declare in the case of bigger and more complex projects where hundreds or thousands of designs will need to be lodged. They will coordinate and collect designs and declarations from other registered design practitioners.
The compliance declaration forms were updated on 16 January 2023 to make it easier to adhere to legislative requirements. It is recommended to use the below links each time a compliance declaration needs to be completed to ensure you are using and lodging the most current version of the forms.
- The multiple regulated design form was removed from the Fair Trading website and was no longer accepted after 5 March 2023. A separate design compliance declaration form must now be completed and lodged for each regulated design, even if you are registered as a design practitioner under multiple classes.
Standard title block for design practitioners
A standard title block is mandatory for regulated designs that are drawings or designs. The title block contains important information about the design and the practitioner who has made the declaration. The title block will be used by the NSW Planning Portal to extract data relating to the design.
Design practitioners must ensure all declared regulated designs include a standard title block.
The title block is provided in two formats. Use the DWG template for documents created in CAD systems, such as drawings. Use the PDF template for documents created in Word, such as designs that consist of independent schedules, specifications or reports.
Information on shoring, underpinning or anchoring
A registered design practitioner – structural engineering, or design practitioner – geotechnical engineering, needs to provide regulated designs for any work that involves shoring, underpinning or anchoring. This includes after work starts and there are design variations which may impact shoring, underpinning or anchoring.
Before building work starts
If there are ground anchors that access neighbouring land, the building practitioner has the following responsibilities:
- If an encroaching ground anchor is being proposed, the building practitioner must provide a ‘ground installation right document’. A ground anchor installation right document means a document that permits the installation of a ground anchor on neighbouring land, and shows the proposed location of the anchor. This could include a registered easement, a licence agreement, or a deed.
- For neighbouring land that is a public road, a consent under the Roads Act 1993 from the appropriate roads authority is required to permit the installation of the ground anchor.
- If the ground anchor is a temporary encroaching ground anchor, the building practitioner must also provide a document detailing:
- the process for destressing the temporary encroaching ground anchor, and
- the time the destressing will occur.
- If the ground anchor is a removable encroaching ground anchor, the building practitioner must also provide a document detailing:
- the process for the removal of a removable reinforcement tendon, and
- the time the removal will occur.
3. Lodge designs, documents and compliance declarations
Responsible: building practitioner or ‘appropriate practitioner’ (design practitioner or principal design practitioner)
- Note: the building practitioner holds ultimate responsibility for ensuring that the designs are lodged.
A registered design practitioner or principal design practitioner working on the same project as a building practitioner can be nominated as an ‘appropriate practitioner’. An appropriate practitioner can lodge designs, documents and design compliance declarations on behalf of a building practitioner on the NSW Planning Portal.
Lodge regulated designs
The building practitioner or appropriate practitioner lodges ‘construction-issued regulated designs’ on the NSW Planning Portal before construction starts. This is defined under clause 3A of the DBP Regulation 2021 as a regulated design containing all the necessary detail for the building practitioner to carry out building work and is compliant with the Building Code of Australia.
Documents lodged at this stage are:
- a copy of each construction-issued regulated design for building work
- a copy of each design compliance declaration for regulated designs
- a 'ground installation right document' (for ground anchors) and further documentation about destressing (for temporary ground anchors), if applicable
- a principal compliance declaration (if there is a principal appointed).
The building practitioner must give the principal design practitioner, if there is one, 14 days’ written notice before building work starts. This gives the principal design practitioner time to collate and complete the principal compliance declaration.
What happens after designs are lodged?
Design practitioners will not be notified when their design has been lodged.
Building work can begin once the building practitioner lodges all the regulated designs.
Building Commission NSW undertakes proactive and reactive inspections, including reviewing designs that have been lodged on the NSW Planning Portal and audits of building work.
You may need to rectify any issues in the design before construction can continue.
After building work starts
1. Declare variations for a building element or performance solution
Variations related to a key building element or performance solution must be declared for compliance. This may be continuous throughout the construction phase. Variations must be lodged on the NSW Planning Portal.
Variations can be declared using the same form that you would use to make a design compliance declaration. A new design compliance declaration form must be completed if the variation involves a building element or performance solution.
2. Lodge variations
A registered building practitioner or appropriate practitioner lodges each varied design and declaration within one day of the variation.
Work may need to stop so that the varied design can be prepared and declared in time to meet this timeframe.
Documents lodged at this stage:
- a copy of each varied regulated design
- a copy of the regulated design for a new building element or performance solution
- a copy of each design compliance declaration for the above designs.
Before applying for an occupation certificate
An occupation certificate is issued by the certifier and authorises the occupation and use of a new building or part of a building.
The person applying for the occupation certificate must notify the building practitioner before they apply for the occupation certificate. This notice must be given at least 14 days before the application is made.
The registered building practitioner must then, before an occupation certificate application is made, provide a building compliance declaration to declare building work has been built according to the designs prepared. This is an online form available on the NSW Planning Portal.
Only a registered building practitioner can make and lodge the building compliance declaration.
Design practitioner roles
An appropriate practitioner can lodge designs, documents, and design compliance declarations on behalf of a building practitioner. An ‘appropriate practitioner’ must be a registered design practitioner or principal design practitioner working on the same project.
An appropriate practitioner cannot make or lodge a building compliance declaration. Only a building practitioner can.
See clauses 16 and 17 of the Design and Building Practitioners Regulation 2021 (DBP Regulation).
A registered body corporate that holds a design practitioner—body corporate class of registration is authorised to do anything that a registered design practitioner who holds any other class of registration but can do it only by way of an individual:
- who is an employee of the body corporate, and
- who holds that class of registration.
The principal design practitioner is an optional role. The role was designed with the bigger, more complex projects in mind. On those projects, hundreds or even thousands of designs will need to be lodged. Where one is appointed, they are responsible for making principal compliance declarations.
The principal design practitioner coordinates and collects designs and declarations from other practitioners. They can lodge these on the NSW Planning Portal on the building practitioner’s behalf. They serve as an extra checkpoint; verifying that declarations have been provided for relevant designs and were prepared by registered design practitioners in their field of competency.
A principal design practitioner must be registered as a design practitioner.
Exclusions: Not all design practitioners can become Principal Design Practitioners. Building Design (low rise), Building Design (medium rise), Drainage (restricted) and Vertical Transportation Design Practitioners cannot elect to be Principal Design Practitioners.
Where there isn’t a principal design practitioner appointed, the building practitioner or their appropriate practitioner will lodge documents.
A design practitioner in this class relates to a service provided in connection with the design, planning or construction of buildings that is ordinarily provided by architects.
- Design practitioner – architectural
- Design practitioner – architectural (low-rise)
- Design practitioner – architectural (medium-rise)
Low-rise building means a class 2, 3 or 9c building (or a building with a class 2, 3 or 9c part) that has a maximum gross floor of no more than 2,000m2, but does not include a building that is a Type A or Type B construction.
A medium-rise building means a class 2, 3 or 9c building (or a building with a class 2, 3 or 9c part) limited to:
- a maximum of 3 storeys; or
- a maximum of 4 storeys (where the ground level or first storey is classified as a class 7a building carpark).
Medium-rise buildings do not include buildings that are a Type A construction in relation to class 4, 5, 6, 7b and 8 building.
Note: Applicants eligible for registration in this class do not need to additionally register in the classes of 'design practitioner – building design (low-rise)' and 'design practitioner – building design (medium-rise)' as the authorisation of the architectural class extends to the scope of work covered by those building design classes.
Building Design
A design practitioner in this class relates to the design of a class 3 or 9c buildings only. There is no restriction on the height or size requirements of the building you can work on. You must hold a master's degree in building design or architectural design from an Australian university to be eligible for this role.
Note: A design practitioner in this class:
- cannot make designs relating to a class 2 building. They must hold an additional design practitioner registration to carry out work on class 2 buildings.
- cannot make designs and declarations relating to:
- an architectural service
- professional engineering work
- fire systems (detection and alarm systems),
- fire systems (fire sprinkler)
- fire systems (fire hydrant and fire hose reel), or
- fire systems (mechanic smoke control).
A design practitioner in this class is authorised to prepare regulated designs and make compliance declarations in relation to the design of a residential apartment development of a low rise building.
Low-rise building means a class 2, 3 or 9c building (or a building with a class 2, 3 or 9c part) that has a maximum gross floor of no more than 2,000m2, but does not include a building that is a Type A or Type B construction.
Note: A design practitioner in this class cannot make designs and declarations relating to:
- an architectural service
- professional engineering work
- fire systems (detection and alarm systems)
- fire systems (fire sprinkler)
- fire systems (fire hydrant and fire hose reel), or
- fire systems (mechanic smoke control).
A design practitioner in this class is authorised to prepare regulated designs and make compliance declarations in relation to a residential apartment development of a medium rise buildings.
A medium-rise building means a class 2, 3 or 9c building (or a building with a class 2, 3 or 9c part) limited to:
- a maximum of 3 storeys; or
- a maximum of 4 storeys (where the ground level or first storey is classified as a class 7a building carpark).
Medium-rise buildings do not include buildings that are a Type A construction in relation to class 4, 5, 6, 7b and 8 building.
Note: A design practitioner in this class cannot make designs and declarations relating to:
- an architectural service
- professional engineering work
- fire systems (detection and alarm systems)
- fire systems (fire sprinkler)
- fire systems (fire hydrant and fire hose reel), or
- fire systems (mechanic smoke control).
A design practitioner in this class is authorised to prepare regulated designs and make compliance declarations in relation to an area of civil engineering. An 'area of civil engineering' means an area of engineering that involves the research, design, construction and maintenance of the built environment.
Exclusions: A design practitioner in this class cannot make designs or declarations relating to the façade of a building, an area of geotechnical engineering, and the integration of a vertical transportation product in a building.
A design practitioner in this class is authorised to prepare regulated designs and make compliance declarations in relation to stormwater drainage and roof drainage systems.
- Design practitioner - drainage
- Design practitioner - drainage (restricted)
Restricted in this class means the practitioner can only work on a building that is six storeys or less.
A design practitioner in this class is authorised to prepare regulated designs and make compliance declarations in relation to the electrical components, systems or electrical services of a building, and in relation to equipment, devices, plant and systems that use electricity, electronics, and electromagnetism.
Exclusions: a design practitioner in this class cannot make designs relating to a vertical transportation product.
A design practitioner in this class is authorised to prepare regulated designs and make compliance declarations in relation to the façade of a building.
A design practitioner in this class is authorised to prepare regulated designs and make compliance declarations in relation to the fire performance of buildings including materials and structures; fire systems including components; safety and human behaviour in the event of a fire; and the prevention, detection and suppression of fire.
A design practitioner in this class is authorised to prepare regulated designs and make compliance declarations in relation to the fire systems.
- Fire systems (detection and alarm systems) class is authorised to prepare regulated designs and make compliance declarations in relation to fire detection and alarm system or an emergency and intercommunication system for a building.
- Fire systems (fire hydrant and fire hose reel) class is authorised to prepare regulated designs and make compliance declarations in relation to a fire hydrant or fire hose reel system for a building, including a portable fire extinguisher system.
- Fire systems (fire sprinkler) class is authorised to prepare regulated designs and make compliance declarations in relation to a fire sprinkler system for a building.
- Fire systems (mechanical smoke control) class is authorised to prepare regulated designs and make compliance declarations in relation to a mechanical fire control system or mechanical smoke control system for a building.
A design practitioner in this class is authorised to prepare regulated designs and make compliance declarations in relation to the mechanics of soil and rocks as applied to design and construction foundations. It includes retaining structures, shoring excavations, underpinning or anchoring and ground bearing structure for buildings.
This includes after work starts and there are design variations which may impact shoring, underpinning or anchoring.
Exclusions: this class does not include activities that involve only geology or earth science, for example a geology degree without any design and construction component.
A design practitioner in this class is authorised to prepare regulated designs and make compliance declarations in relation to devices, machines, structures and processes involving mechanical elements and the mechanical systems of a building. Mechanical systems include heating, ventilation, air-conditioning and air distribution, smoke control and exhaust and stairwell pressurisation.
Exclusions: A design practitioner in this class cannot make designs or declarations relating to the integration of a vertical transportation product in a building.
A design practitioner in this class is authorised to prepare regulated designs and make compliance declarations in relation to the understanding, prediction and calculation of the stability, strength and rigidity of built structures, and how structures and buildings resist and transfer natural and other forces.
This includes regulated designs for any work that involves shoring, underpinning or anchoring including after work design variations which may impact these elements.
A design practitioner in this class is authorised to prepare regulated designs and make compliance declarations in relation to the integration of a vertical transportation product for a building. To learn more, visit our vertical transportation design page.
Frequently asked questions
A design practitioner is responsible for making design compliance declarations – they declare that designs comply with the Building Code of Australia and other relevant standards.
The principal design practitioner is an optional role. The role was designed with the bigger, more complex projects in mind. On those projects, hundreds or even thousands of designs will need to be lodged.
Where a principal design practitioner is appointed, they are responsible for making principal compliance declarations, stating that all design compliance declarations have been made by registered and authorised practitioners.
To be registered as a principal design practitioner, you must already be registered as a design practitioner. However, not all classes of design practitioner satisfy the eligibility criteria to be a registered principal design practitioner. If you are a practitioner in the following roles, you cannot register to become a principal design practitioner:
- Building design (low rise)
- Building design (medium rise)
- Drainage (restricted)
- Vertical transportation
Building practitioners may choose to appoint a principal design practitioner to assist them, especially on large or complex developments where hundreds or even thousands of designs will need to be lodged.
It is not compulsory to have a principal design practitioner. Where there isn’t a principal design practitioner appointed, the building practitioner or their nominated delegate will lodge documents.
Each time a design practitioner provides a person with a design in a form suitable for use for building work, they are required to make a design compliance declaration. Any subsequent variations to the design will require a new design compliance declaration.
This declaration confirms whether the design complies with the Building Code of Australia and whether it integrates details of other relevant designs or other aspects of building work.
If a design is at an early stage and is not ready for use for building work, it does not need a design compliance declaration or to be lodged.
This will be a decision for individual firms to make. The reforms do not require everyone who is working and contributing to the development of designs in a firm to register. Under the Act, ‘preparing a design’ includes personally preparing the design, as well as coordinating or supervising the preparation of the design.
In a design firm that needs to sign off on designs for regulated buildings, at a minimum, the person who makes the design compliance declaration would be required to hold registration.
A design firm that is a body corporate can be registered as a design practitioner.
Yes. You can register in multiple classes of design practitioner if you can meet the eligibility criteria for each class. This may be useful if your work overlaps several disciplines.
For example, a person with sufficient experience and qualifications in both Mechanical Engineering and Vertical Transportation (i.e. lifts or escalators) can be registered in both classes of design practitioner.
There are some eligibility limitations for designers registered in the classes of Fire Systems.
Yes, if a person holds registration as a design practitioner – building design (medium rise) they can declare designs for low rise buildings without needing to be separately registered as a design practitioner – building design (low rise).
Yes, if a person holds registration as a design practitioner – drainage they can declare designs for stormwater drainage and roof drainage systems for a building that has a rise in storeys of no more than 6 without needing to be separately registered as a design practitioner – drainage (restricted).
Before building work can begin for any waterproofing changes to a regulated building or a building with a regulated part, designs must be prepared and declared by a registered design practitioner.
A registered building practitioner must then carry out that work and declare that the work is consistent with the declared design, as well as being compliant with the Building Code of Australia. This includes waterproofing that is exempt development relating to a renovation or a remediation.
There are limited exemptions to the requirement to have practitioners registered under the Design and Building Practitioners scheme to carry out waterproofing work to a regulated building or a building with a regulated part.
A registered practitioner is not required where the waterproofing is:
- exempt development, and
- the work is limited to a bathroom, kitchen, laundry or toilet, and
- the work is in a single dwelling.
Single dwelling means a single unit or townhouse.
Declared designs are also not required where you are carrying out an exempted fit-out of a commercial premises.
If you are a design practitioner who is ineligible for registration under the DBP Act, you can still gain experience on regulated buildings.
Examples of gaining experience include:
- You could commission a registered practitioner to prepare and declare regulated designs in relation to that part of the work that you’re not registered to do. The registered design practitioner who has been commissioned is limited to declaring regulated designs within the scope of their registration.
- You are an architect who is not registered under the DBP legislation. You are preparing designs for building work, which is excluded under the DBP Regulation, however part of the work includes moving a load-bearing wall. This building element is covered by the DBP legislation and is required to have regulated designs.
- For this project, you could work with a registered design practitioner in the class of structural engineering who can prepare the regulated design and design compliance declaration for this building element part of the work. They can refer to the architect’s documentation on their design compliance declaration.
This enables current practitioners to gain experience working on buildings covered by the DBP scheme and count toward their required experience for eligibility as a design practitioner.
Some building work on a regulated building class (currently 2, 3 & 9c) is excluded from needing a compliance declaration under the DBP legislation. This includes where the building work is:
- any work that is excluded from being residential building work in the Home Building Act 1989, Schedule 1, clause 2(3)(a) because the reasonable market cost of labour and materials does not exceed $5,000 (other than specialist work as specified in clause 14 of the Home Building Regulation 2014 such as electrical wiring, plumbing, drainage and gas fitting work and air conditioning and refrigeration work except for plug in appliances)
- exempt under environmental planning except waterproofing work
- waterproofing work within a single dwelling carried out as a result of alterations to a bathroom, kitchen, laundry or toilet and which is exempt development
- being done under a HomeBuilder grant
- being done under a council order except related to cladding
- being done under a development control order except related to cladding
- for the maintenance of a component of a building including a fire safety system except a load-bearing component that is essential to the stability of a building
- for the maintenance of a component of a system in the building for mechanical, plumbing or electrical services
- electrical or plumbing work that is a performance solution for building work, other than work for a building element
- the subject of a development consent but is not work for a building element or performance solution for building work (work not requiring a regulated design)
- a non-structural* fit-out only for class 5, 6, 9a or 9b parts
- exempt from Building Code of Australia (BCA) under clause 164B, 187 or 188
- the installation of an awning, blind or canopy over a window or door
- the installation of a roofed structure over a balcony, deck, patio or terrace, whether open or enclosed, unless the roofed structure is installed above the existing topmost roof of the building.
*A structural component of a building means an internal or external load-bearing component of the building that is essential to the stability of the building or part of it, including in-ground and other foundations and footings, floors, walls, roofs, columns and beams.
See Section 13 of the Design and Building Practitioners Regulation 2021 for exemptions.
If you have started building work before 1 July 2021 under a construction certificate (CC) or complying development certificate (CDC), some parts of the Design and Building Practitioner legislation does not apply to work under that certificate. However, the designs you have relied upon will still need to be lodged before an application for an occupation certificate is made.
- Certificate of Design Compliance with Building Code of Australia
- Certificate of Design Compliance with Building Code of Australia – guidance material
Designs prepared before 1 July 2021 can still be used for building work commenced before 1 July 2022, provided they are reviewed by a registered design practitioner who issues a certificate of design compliance.
If the designs which were prepared before 1 July 2021 undergo a variation on or after 1 July 2021, then the Design and Building Practitioner Act comes into effect. A regulated design will need to be prepared and a registered practitioner must make a design compliance declaration.
Subsequent building work that is started under another CC, modified CC or CDC or modified CDC issued after 1 July 2021 will need to comply with the Design and Building Practitioner legislation
Building work already started before 3 July 2023
If you have started building work before 3 July 2023 under a construction certificate (CC) or complying development certificate (CDC), the DBP Act does not apply to work on that certificate. However, the designs you have relied upon will need to be lodged on the NSW Planning Portal before an application for an occupation certificate is made.
A design compliance declaration does not need to be lodged with the designs. Additionally, a building compliance declaration does not need to be submitted. Subsequent building work that is started under another CC or CDC after 3 July 2023 will need to comply with the Design and Building Practitioners Act.
Building work is about to start on or after 3 July 2023
If building work is scheduled to start after 3 July 2023 under a particular complying development certificate or construction certificate, the rules and obligations under the DBP Act apply to you. This applies regardless of whether your construction certificate was issued before or after 3 July 2023.
Where designs have been prepared before 3 July 2023 by a practitioner who is not eligible for registration, those designs will need to be reviewed by a registered design practitioner who is able to provide a Certificate for Design Compliance prepared before 3 July 2023. The Certificate allows the building practitioner to use the design for building work as though it was a regulated design.
If the designs which were prepared before 3 July 2023 undergo a variation on or after 3 July 2023, then the DBP Act comes into effect. A regulated design will need to be prepared and a registered practitioner must make a design compliance declaration.
- Certificate of design compliance (single regulated design form)
- Certificate of Design Compliance with Building Code of Australia - guidance material
You must ensure that your:
- builder is registered as a building practitioner under the DBP Act
- building practitioner provides your certifier with copies of all declared designs that have been prepared by a registered design practitioner through the NSW Planning Portal.
All design and building work on a construction certificate or complying development certificate from 3 July 2023 (including staged development projects) will need to comply with all requirements under the DBP legislation.
Building work started after July 3 2024
The transitional arrangements do not apply if the building work has not started before 3 July 2024.
Emergency remedial building work can be carried out without regulated designs. Building work is only considered ‘emergency remedial building work’ if it meets specific criteria.
NSW Fair Trading has powers under the DBP legislation over remedial building works and over registered practitioners to ensure that work is being performed appropriately. Audits will be conducted to ensure the work that is claimed to be emergency remedial work satisfies the criteria.
- The criteria for ‘emergency remedial building work’ and information about your obligations can be found on the emergency remedial building work page.
In preparing a regulated design for a regulated building class, registered design practitioners must:
- understand when a regulated design is required
- refer to the minimum technical requirements outlined in Appendix 1 of the Design Practitioners' Handbook
- comply with any requirements in the Ministerial Order. Currently the Ministerial Order covers requirements for regulated designs, shoring and anchoring in building work
- coordinate with other practitioners to integrate designs and building work including plumbing and wiring requirements. This will minimise the need for variations once building work starts and ensure building work follows design.
Each regulated design must be prepared by a registered design practitioner and must accord with relevant elements of the Regulated Design Guidance Material.
A design practitioner may rely on specialist advice.
Regulated designs must also include a standard title block positioned in the top left-hand side of the design. Only versions of the regulated design need to be included in the title block. Designers can have their own separate title block to record earlier versions of designs before they are issued for construction. A title block is a table of information containing details about the design and its relevant development.
Download the standard title block template. The template is provided in .dwg format so it can be used in your CAD systems.
When providing a regulated design, the registered design practitioner must provide:
- the standard title block. A title block is a table of information containing details about the design and its relevant development.
- a copy of each construction-issued regulated design for building work.
Contact us
For questions related to the requirements under the Design and Building Practitioner scheme, contact Building Commission NSW on 13 27 00.
You can also contact Service NSW to ask a question, report an issue or give feedback.
For questions related to lodging documents on the NSW Planning Portal:
- Phone: 1300 305 695
- Submit an enquiry via a webform
- Email: information@planning.nsw.gov.au
Refer to the Design Practitioners' Handbook for more information.