ID Support learning modules

Staying safe online is important but it can be hard to know where to start. These short learning modules will help you understand how to prevent your personal information getting into the wrong hands so that you don’t become a victim of identity theft.

Learn how to protect your identity and stay safe online.

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Identity theft

When a cyber criminal gathers information about you and uses it to impersonate or defraud you, it’s called identity theft.

Discover simple steps to keep your personal information safe.
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Social media

Secure your social media profiles to prevent fraudsters from accessing your personal information and online networks!

Use our learning guide to discover how to safeguard your information on social media channels and to recognise what to look out for.

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Feel safe and in control of your online accounts.

Take control of your online security and learn how hackers seek out weak passwords to steal your information and identity. 

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Personal information

Your data is collected every time you use a service, make a payment, or browse the internet.

Launch our learning guide to understand how your information is being used, and how to reduce the risk of your information being exposed.

 Learning guide

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Phishing criminals often impersonate the people, products, and patterns that you trust to gain access to your money or use your identity for other cybercrimes.

Discover how hackers use methods and motivations to trick you into sharing your personal information, downloading dangerous files, or opening harmful links.

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Online shopping

You can now shop online more efficiently and accessibly than ever before, but not all online shopping is safe. You may notice that someone has charged you for a product that you never receive, or the supplier asks for your identity documents before they post your purchase.
Learn how to safely shop online and discover the appropriate actions to take if you or someone you know falls victim to an online shopping scam.

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Small business

For a small business, even a minor cyber security incident can have devastating impacts to both the company and their customers.  

This module outlines common cyber threats to small businesses, steps to protect personal information, how to report notifiable breaches and measures for staff and customers to stay cyber secure.   

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Credit reports

Identity theft can be a stressful experience. Unfortunately, you may not realise that your identity has been stolen until it’s too late to protect your credit score.  

This module outlines what a credit report is and how they can play a crucial role in ensuring your personal information is secure and not used fraudulently.  

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Identity proofing

Identity proofing is the process of verifying a person's identity, confirming that they are who they say they are. It is an important process to help prevent identity crime.

In this module you will learn what NSW Government is doing to protect your identity, what the Document Verification Service (DVS) is and where to learn more on how to protect your identity documents.  

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Data breaches

Unfortunately data breaches are becoming more frequent and as a result your personal information and identity documents are potentially at risk.

This module will help you understand data breaches, including how they affect individuals, how to avoid them, and what to do if one occurs.

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Crypto is a very high risk and volatile investment. The value can go up or down quickly and there are no guaranteed returns.

This module will help you understand what cryptocurrencies are, the risks associated with investing in them, typical cryptocurrency scams, and what to do and where to turn for help if you have been scammed.

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