Language and Communication Policy

This policy describes the principles which ensure accessible and effective communication between staff and clients.

All staff who have contact with clients and their families with English language difficulties and or a disability are responsible for informing them of interpreter, translation and transcription services, and disability support providers.

The Youth Justice Language and Communication Policy:

  • ensures that staff who deal directly with clients have the cultural awareness and the skills to determine clients’ need for an interpreter, translator or disability support person
  • establishes protocols for engaging accredited interpreters, translators or disability support persons
  • ensures that staff have the skills to work effectively with professional interpreters and translators.

Download the policy to find out more. 

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Download Youth Justice Language and Communication Policy PDF 418.62KB Current as of Thursday, 09 June 2022.
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Type: Policy
Author: 
Youth Justice NSW
Publication Date: 
21 December 2012
Version: 
1

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