The key customer archetypes and behaviours that will help us focus our content.
Guiding principles for content design on nsw.gov.au
How things get published, approved and decommissioned
The nsw.gov.au website is inclusive by design and aims to meet Web Content Accessibility Guidelines (WCAG) 2.1 at an AA level.
Once consolidation is complete, agencies must follow record keeping requirements.
The support that is offered as part of the OneCX program
Access e-learning resources and reference documents
As part of the onboarding process, nsw.gov.au contributors will have access to our online learning portal for tips and tricks on using our content management system, e-learning modules and a discussion forum.