OneCX Program

The OneCX Program is an all-of-government strategy to unify hundreds of agency websites onto a single source of truth: nsw.gov.au.

About the OneCX Program

We're making it easier for the people of NSW to access the information they need on nsw.gov.au.

Learn about us

2:07

Watch a video about the OneCX Program

How we work with agencies

The OneCX Program partners with agencies across all 12 government portfolios, providing support during the migration and after your content has been moved to nsw.gov.au. Find out more about the process.

Moving your website to nsw.gov.au

Find out about the process of migrating your content, the support and training the program provides, and how users will find your information.

Support for agencies on nsw.gov.au

The OneCX Program provides ongoing help and training for our agency partners. Find out more about the services we offer.

The agency experience

Learn about other agencies and their experiences partnering with the OneCX Program to migrate their content, and then optimise and maintain it on nsw.gov.au.

Using campaign pages to reach more people

Campaign pages on nsw.gov.au support agencies in delivering messages to their audiences. See how Women NSW, Department of Communities and Justice, and the Department of Education have used campaign pages to promote new services, programs and events.

Read more
3 young children are looking joyfully at a laptop computer

Aboriginal Affairs NSW migration

The Aboriginal Affairs NSW migration to nsw.gov.au enhanced user experience, cultural inclusivity, and digital accessibility. The migration created a streamlined, culturally resonant online presence that empowers Aboriginal Communities across NSW.

Read more
A multi coloured aboriginal artwork, depicting interconnected journeys
Read all our case studies

Latest OneCX Program insights

OneCX Program insights

How to optimise your content for AI search

As the world moves into the age of artificial intelligence (AI), we must ensure the information we publish remains the authority on government information. This means authoring content with quality and consistency, ensuring our information remains the most prominent when it comes to AI.
OneCX Program insights

2025 search trends for nsw.gov.au

Every query typed into the nsw.gov.au in-site search bar tells a story. Here’s what the 2025 search data tells us about our customers, and how you can use these insights to meet their needs.
OneCX Program insights

OneCX Program: celebrating 2025

Driving a simpler and stronger nsw.gov.au driven by AI with more agency migrations, accessibility gains, new features, and award-winning digital services.
OneCX Program insights

nsw.gov.au launches AI search summaries

AI is powering nsw.gov.au, with a quick summary now provided on top of search results. This makes it quicker and easier for customers to find what they need.
OneCX Program insights

Protecting nsw.gov.au from cyber threats

Learn about the importance of cybersecurity, the role of NSW public servants and how nsw.gov.au is protected from cyber-attacks.

Read more insights

Contact us and subscribe

Agencies can:

Contact the OneCX Program for further details.

Subscribe to our monthly newsletter to stay updated.

Top of page