About OneCX program

Strategy and roadmap
Where we’re going, what we’ve done and what we hope to achieve.

Content guidance
Help and support for you to build user-centred content on nsw.gov.au.

Get involved
Want more? We want to hear from you:
- Give us feedback
- Write a blog post
- Sign up for regular updates.
Latest blog posts

What we're working on
nsw.gov.au initiatives helping the people of NSW save money
Finding a way to cut costs and access financial support has become easier with the Cost of Living hub, Home Buyer Assistance Finder, Seniors Card and Companion Card pages on nsw.gov.au.

Ways of working
The importance of reading level for accessibility
The reading level of text is an important factor in accessibility. By making your content easy to read and understand, you can ensure that everyone can access government information and services effortlessly.

Migration
Insights from the migration of Nepean Blue Mountains Local Health District to nsw.gov.au
Learn about the health district’s experience participating in the OneCX Program, as well as their tips for agencies embarking on content migration.