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Digital driver licence

The NSW digital driver licence makes it easy for people to access a digital version of their driver licence.

Get the NSW digital driver licence

The NSW Digital Driver Licence is the digital version of the NSW Driver Licence available through the Service NSW app.
Close up of person holding a smartphone that has Steven Douglas' digital drivers licence on screen

The NSW Government has developed a digital version of the NSW driver licence, available through the Service NSW app. 

Customers who want to go wallet free can be confident their digital driver licence will be accepted as proof of identity. 

The digital driver licence can be used across NSW and is accepted by most pubs, clubs and the NSW Police. 

It’s optional and doesn’t replace the plastic card.  

A digital version of the NSW driver's licence is now available through the Service NSW app for free. 

Customer Service Commission

The Customer Service Commission supports programs including the Digital Driver Licence by helping agencies understand customer needs and providing expert advice on implementation. 

For licence holders

The digital driver's licence: 

  • updates in real time, so you don’t have to wait for a new plastic card to be posted when your licence is renewed or if you change your details 

  • works offline and can be viewed when you have no data coverage, as long as you stay logged in to the Service NSW app 

  • is protected by the security on your smartphone (for example, PIN, fingerprint and facial recognition) as well as the security of the Service NSW app. 

To get your digital driver's licence, download the Service NSW app and follow the prompts.  

You will need a MyServiceNSW Account that’s linked to Roads to access your digital driver licence. The Service NSW app will walk you through the registration and linking process.

Connecting to the correct licence

For security and privacy reasons, your MyServiceNSW Account is for you only. Your account can only be connected to one licence. 

If you’re seeing someone else’s licence, such as your partner’s, it’s because your account has been linked with Roads and Maritime Services using their information.

Find out how to connect to the correct licence.

Available offline

The NSW Digital Driver Licence is available offline as long as you are logged into the Service NSW app. You'll be required to use your PIN at all times to access your digital driver licence.

Need help?

If you have any issues getting your digital driver licence, call on 13 77 88 or visit a Service NSW Centre.

You can present your digital driver licence to NSW police officers and licence checkers just as you would the plastic card. They will visually check the features or scan the QR code to confirm its validity.

Examples of industries that will most commonly ask for proof of identity include:

  • licensed venues such as bars, pubs, nightclubs and restaurants
  • hotels
  • supermarkets
  • petrol stations
  • convenience stores
  • tobacco retailers.

Important to know

It may take some time before all organisations will be ready to accept the digital driver licence. In the meantime, we recommend you also carry your plastic card to avoid inconvenience.

You don’t need to hand over your device to the licence checker. If a licence checker is struggling to view your digital driver licence, adjust the tilt of your device or turn up your brightness settings. 

Registered clubs

As a member, guest or visitor you can use the digital driver licence to sign in to selected registered clubs by scanning the venue’s QR code upon entry. 

It’s illegal to access your digital driver licence when driving, including when stationary, unless you’re asked to do so by a police officer. Penalties apply.

Watch the video below to learn how to present your NSW digital driver licence. 

Read video transcript.

The NSW Digital Driver Licence is legal for use across NSW and is accepted by most pubs and clubs, and NSW Police.

It doesn't replace your plastic card, so we recommend you still carry your card as a backup while venues get used to seeing and accepting the digital driver licence as identification.  

Condition of your phone

Ensure your phone screen isn't cracked and your phone is charged.

More information

See the Terms and Conditions for the NSW digital driver licence

Carry your plastic card if you plan to travel overseas or interstate and as a backup to your digital driver licence.

If you lose your smartphone, your digital driver licence is protected by your phone’s PIN, your Service NSW app PIN and, if available, your touch ID.

Report your lost phone immediately to PoliceLink on 131 444 or create a Police report online.

To ensure the security and privacy of licence holders, we've built strong partnerships with cyber security and identity theft experts. This has resulted in comprehensive security measures to protect your information and identity at all times, similar to those used for internet banking. For more information, see Privacy and the NSW digital driver licence

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