Service NSW for Business

Service NSW for Business provides free, personalised support to business owners as they start, run and grow their businesses, and as they adapt and recover in times of crisis. 

What we are doing 

Service NSW for Business provides you with guidance and support to make your business journey easier. We do this in three ways. 

Business Concierge 

Our free, personalised support and step-by-step guidance helps business owners access support, apply for grants and financial assistance and navigate the requirements of government. Business Concierges work one-on-one with customers to connect them to services and trusted advice, to help them complete application forms and to understand changes to regulations, with the aim of opening, adapting or growing their business.

Online Information Hub

The Service NSW for Business website includes information about financial and other government support to help businesses through times of crisis. The website also has guides that explain the processes, regulations, timeframes and costs involved in starting, running and growing a small business in NSW.  

Business Profile Digital Platform

The Business Profile is a digital platform that helps business owners connect with NSW Government services. 

Customers can use a Business Profile for one or more businesses to autofill new applications for licences, grants, vouchers and other financial support, and track their progress. They can also choose to receive SMS or email notifications to stay up to date on information relevant to their business. Businesses can search and save industry-specific business licences for them and their workers and be notified when licences are about to expire. 

Business owners can access a Business Profile by logging in to their MyServiceNSW Account. 


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