Paying a toll notice
If you have been issued a toll notice, there are a number of ways you can make payment. You can also nominate another driver if you weren't the person driving.
What is a toll notice?
Motorists are required to pay tolls when using toll roads in NSW. All tolls are paid electronically using tags and passes.
If you travel on a toll road without an electronic tag or pass, you have 3 days to make payment arrangements with the toll road provider. If you do not, they will issue a toll notice.
If you don't pay by the due date, then you may face additional fees and penalties.
To avoid getting toll notices, pay for your tolls when you travel by using a tag or pass. Find out How to get an electronic tag or pass.
Why did I receive a toll notice when I have an electronic tag account?
If you have an electronic tag, you may still receive a toll notice when your tag can't be detected, or the toll can't be drawn from your account.
If your credit card expires, or your payment details change, you need to provide the new details to your tag provider.
You may wish to add your licence plate number to your account so it can be automatically matched if there is an error reading your tag. Please note that there is an additional fee each time your licence plate is matched to your tag account.
How to pay a toll notice
In Sydney, there are two providers who manage toll roads. To pay a toll notice online, visit the relevant provider's website.
If you have an existing account, contact the toll road operator and transfer the notice to your account. You must pay the toll plus a $1.10 transfer fee.
If you do not have a tolling account, contact the toll road operator and pay the toll plus the administration fee.
Sydney Harbour Bridge
Sydney Harbour Tunnel
Phone: 1300 883 114
Cross City Tunnel
Lane Cove Tunnel
M5 South-West Motorway
Phone: 13 33 31
Nominate a different driver
If you receive a toll notice but were not the person driving at the time, do not pay the toll notice. You can give the notice to the person who was driving, or you can nominate them via a statutory declaration.
See Submit a statutory declaration for a toll notice to learn how to nominate another driver.
Or, if you do not agree with the notice, you can Lodge an objection.