NSW People Matter Employee Survey

The NSW People Matter Employee Survey asks employees about their experience and perceptions of a range of workplace issues and practices, including management and leadership, service delivery, employee engagement, diversity and inclusion, public sector values, and unacceptable conduct.

A female employee working on a laptop

The NSW People Matter Employee Survey asks employees about their experience and perceptions of a range of workplace issues and practices, including management and leadership, service delivery, employee engagement, diversity and inclusion, public sector values, and unacceptable conduct.

The survey is conducted by the Premier’s Department with assistance from NSW public sector agencies and Ipsos, an external service provider. Ipsos is a member of the Australian Data and Insights Association (ADIA) and adheres to the Privacy (Market and Social Research) Code 2021.

The privacy of survey respondents is an important aspect in the design and management of the survey. The survey data is aggregated for reporting and response thresholds are applied to ensure that all survey responses remain anonymous and confidential.

The summary results of the survey help agencies identify elements of good practice and areas in need of further improvement. The survey results also provide evidence to help target strategies to build NSW Public Sector capability.

2026 PMES Survey

The 2026 NSW People Matter Employee Survey was open to NSW public sector employees from 17 August to 11 September 2026.

The public sector response rate for this year's survey was 47%.

Below are the response rates by portfolio.

The 2026 summary results will be published in November.

Public sector employees "Having their Say" with PMES
Portfolio2026 response rate
Climate Change, Energy, and the Environment63%
Communities and Justice46%
Creative Industries, Tourism, Hospitality and Sport69%
Customer Service74%
Education (inc. TAFE)36%
Health45%
Planning82%
Premier’s Department portfolio81%
Primary Industries and Regional Development73%
The Cabinet Office portfolio94%
Transport58%
Treasury86%

2025 PMES Survey

The 2025 People Matter Employee Survey was open to NSW public sector employees from 18 August to 12 September 2025. 

The public sector response rate for this survey was 52%. 

View the 2025 survey results

Public sector employees "Having their Say" with PMES

Frequently Asked Questions

Need more information?

For questions relating to the survey, please contact pmes@premiersdepartment.nsw.gov.au.

For all media enquiries, please contact media@premiersdepartment.nsw.gov.au

Previous reports

Explore previous years' survey results

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