Retail Services 2017 HSC exam pack (archive)
2017 Retail Services HSC exam paper
Marking guidelines
Marking guidelines are developed with the exam paper and are used by markers to guide their marking of a student's response. The table shows the criteria with each mark or mark range.
Sample answers may also be developed and included in the guidelines to make sure questions assess a student's knowledge and skills, and guide the Supervisor of Marking on the expected nature and scope of a student's response. They are not intended to be exemplary or even complete answers or responses.
Marking feedback
Select from the sections below to view feedback from HSC markers about how students performed in this year’s exam.
Use the feedback to guide preparation for future exams. Feedback includes an overview of the qualities of better responses. Feedback may not be provided for every question.
Feedback on written exam
Students should:
- use retail industry terminology
- use current retail industry examples
- understand the difference between key words, for example, ‘identify’, ‘outline’, ‘describe’ and ‘explain’
- link concepts and examples within the question
- understand the differences between retail policies and procedures and their effects
- answer questions in a concise manner
- attempt all questions in Sections I, II and III.
Students should expect:
- to use a calculator to perform retail calculations
- questions to come from all areas of the syllabus
- questions to be of varying difficulty and be guided by marks allocated for the depth and length of the response.
Students can prepare for this examination by:
- understanding the examination format and knowing which option they need to complete in Section IV
- practise answering questions in the lines provided
- keeping up to date with key issues and developments in the retail industry
- applying relevant retail practices from student experience on work placement
- understanding and applying relevant retail legislation
- practising past HSC examination questions from past papers, referring to the marking guidelines.
In better responses, students were able to:
- effectively integrate relevant retail workplace examples where necessary
- accurately present their responses, in a logical, cohesive and sustained manner
- use retail terminology that is appropriate to the question.
Note: The 2017 HSC exam was the final exam for the Retail Services Syllabus based on SIR07v3.3.
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Retail Services syllabus
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