Re-letting application form - change of circumstances

This form is for landlords who seek to rent a property out in New South Wales during a tenancy exclusion period due to a change in circumstances beyond their control.

On this page

When to use this form

Please use this form if you:

  • ended a tenancy for a reason under the Residential Tenancies Act 2010 that has a tenancy exclusion period; and
  • are within the tenancy exclusion period; and
  • were unable to carry out the reason for ending the tenancy due to circumstances beyond your control, and
  • seek to rent the property out again before the tenancy exclusion period ends.

The tenancy exclusion period (also known as re-letting exclusion period) is a set amount of time when a landlord is not allowed to enter into a new tenancy agreement after ending a previous agreement. More information is available on Landlord ending a tenancy.

What you will need to submit

Please ensure you have the following documents ready to upload and submit with your application:

  1. copy of original termination notice issued; and  
  2. copy of supporting documents that were provided to the tenant when ending the tenancy; and
  3. documents to support the change of circumstance and the reason for the request.

Our commitment to you

Once we receive your application, we will review the information you provide and decide the best action to take. We will make every effort to contact you about your request within 3 working days. We may require additional information or need to speak with you. An outcome to your request can only be determined after we have received all of the required information and documentation. 

Fill in the form

Required field

If there are multiple landlords, provide the name of one primary landlord as the main contact for this application.

Landlord’s details

Details of rental property

Can't find your address?
Have you previously submitted a change of circumstance application to re-let this property or another property?

Original termination notice provided to the tenant

The termination date is listed on the termination notice as the date on which the tenant is required to vacate the property.

Change of circumstances

Explain the reason(s) for seeking approval to re-let the property within the exclusion period.
  • I declare that the information and documents that I have provided in this Change of Circumstance Re-Letting Application are genuine and true.
  • Under s307A of the Crimes Act 1900 it is an offence to make a false or misleading statement in this application. The maximum penalty for false or misleading statements made in connection with an application is imprisonment for two (2) years, or a fine of $22,000 or both.
  • I agree that NSW Fair Trading may contact me to verify the information and/or documentation provided or to seek further information and/or documentation in relation to this application. 
Privacy collection notice

This form collects personal information. Please read the privacy collection notice for more information about how we handle your information.

CHANGE OF CIRCUMSTANCES RELETTING APPLICATION FORM - PRIVACY COLLECTION NOTICE
 

How we handle your personal information when you apply to NSW Fair Trading for approval to re-let your property within a tenancy exclusion period, due to circumstances beyond your control.
 

On this page
1.    Who we are
2.    Why we collect your personal information
3.    The kinds of information we collect
4.    Failure to provide information
5.    How we may use this information
6.    Who we may share your information with
7.    Protecting your information
8.    Your rights
9.    Contact us

1. Who we are
Your information is being collected by the Department of Customer Service (the Department) on behalf of the Commissioner for NSW Fair Trading. NSW Fair Trading gives priority to protecting the privacy of your personal information, in accordance with the Privacy and Personal Information Protection Act 1998 (PPIP Act). 
If you have any questions about this document, or how we handle your personal information, you can contact our Privacy Team using the contact details at the end of this Notice.


2. Why we collect your personal information
NSW Fair Trading is collecting your personal information for the purposes of processing your application to seek approval to re-let a property within a tenancy exclusion period in accordance with Section 87 of the Residential Tenancies Act 2010.


3. The kinds of information we collect
We may collect the following information:
•    Your name and contact details (phone number and email address).
•    Details about your property, including the address, the original termination notice, and evidence provided to the previous tenant when terminating the tenancy agreement.
•    Evidence to support the change of circumstance.
•    Additional personal information if it is required to process your application.

4. Failure to provide information
Your information is provided voluntarily however if you choose not to provide your information, we may be unable to process your application, and you may not be approved to re-let your property during the prescribed exclusion period. 


5. How we may use this information
We may use the information we collect in the following ways:
•    To assess your application seeking approval to re-let your property within a tenancy exclusion period due to circumstances beyond your control.  
•    Internal administrative purposes, including liaising with you in relation to your application, and in relation to compliance, investigations and enforcement of the Residential Tenancies Act 2010 or Fair Trading Act 1987.
•    To support more informed policy making, program management, evaluation, research, and service planning as it can facilitate more efficient service delivery for residents and business in NSW.
•    Other directly related purposes.

6. Who we may share your information with
If required, we may make enquiries and exchange information with other NSW Government agencies (including the NSW Police Force), or other States, Territories and/or the Commonwealth for the purpose of assessing your application and for compliance purposes. We may disclose your information to such bodies for these purposes.
Your information may be disclosed to third parties for the purpose of verifying the information provided in this application, including any information provided in support of a change in circumstances. 
We will not disclose your information to anybody else unless we are authorised or permitted to do so by law or where you have given consent. Our Privacy Statement describes when this may occur.


7. Protecting your information
We will store and manage your personal and health information in accordance with the provisions of the PPIP Act. We have measures in place to help protect your personal information from loss, unauthorised access, use, modification, disclosure, or other misuse. 
We will only keep information for as long as we need it to fulfil the purposes we collected it for. After which, the information will be disposed of securely in accordance with the State Records Act 1998 and any other applicable legislation.
See our Privacy Management Plan for more information about how we handle your personal information.


8. Your rights
Subject to certain conditions, you have the following rights in relation to your personal information:
•    The right to request access to your personal information
•    The right to request correction of your personal information

If you wish to invoke any of the above rights, please contact us using the details below.


9. Contact us
If you would like to make a privacy enquiry or complaint, you can contact us at FTPrivacy@customerservice.nsw.gov.au  
 

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