Who we are
We are the NSW consumer protection regulator.
We safeguard consumer rights, regulate specific industries, occupations and consumer transactions, and advise traders on fair and ethical business practices.
Our role includes regulation, education, compliance and enforcement.
Latest NSW Fair Trading updates
Your rights and responsibilities
What renters and landlords need to know about renting a home, including how to start or end a tenancy, get repairs done or get a bond back, and what to do if things go wrong.
Information on buying and selling property and living in strata, including information on resolving issues in strata schemes
Information from Fair Trading about your rights and what to do if a service you purchased isn’t quite right.
Advice and information from NSW Fair Trading about your consumer rights when buying, selling and maintaining or repairing a vehicle in NSW.
Information on community gaming activities and trade promotions to help promote business and raise money for charity.
NSW Fair Trading’s regulatory priorities outline the specific areas and consumer harms we aim to address proactively.
Apply for, vary or renew a licence, check credentials, or get information about qualifications and assessment processes.
Find out about our responsibilities as a regulator to ensure business complies with the law, and how we meet those responsibilities.
Contact NSW Fair Trading
Online: Complaints and enquiries
Phone: 13 32 20 (Monday to Friday, 8:30am-5pm)
In-person: find a service centre
Follow NSW Fair Trading
Follow us on social media.