Rules and responsibilities
Rules of conduct for property professionals
Rules of conduct guide property agents on professional and ethical standards. Learn the core rules that apply to all and specific rules for different agency work categories.
Underquoting guidance for property professionals
Access guidelines that help property professionals understand underquoting laws and support licence holders in meeting their legal responsibilities.
Misrepresentation
Information to help property agents and certificate holders ensure that any representations they make do not create a false impression for a consumer.
Disciplinary action
Learn what disciplinary action may be taken against property agents, with penalties including fines, suspension, cancellation, or disqualification of licenses or certificates.
Agency agreements, sales and advertising
Agency agreements
Understand the process of writing an agency agreement for any services that an property agent agrees to provide for a client.
Sales contracts
Residential property cannot be offered for sale until a contract of sale has been prepared. Learn about the requirements for contracts and related documents for property sales.
Advertising guidelines
Understand how property photos may be used in advertising material. They must be accurate, clearly labelled and not misleading, to comply with consumer and property laws.
Auctions
Real estate agents, stock and station agents and auctioneers need to understand their responsibilities when selling a property by auction.
Pre-purchase inspection reports
Understand the record-keeping and disclosure requirements for real estate agents selling property. This includes disclosing any pre-purchase property inspection reports.
Becoming a property agent - licensing and CPD information
Becoming a property agent - licensing
Information about property agent licensing and getting your qualifications. Includes links to licence forms and fees.
Continuing Professional Development (CPD)
Learn about the CPD you need to complete each year for property agents who hold a class 1 licence, class 2 licence or a certificate of registration,